Profile Summary

* Experienced professional with a successful career in banking, business develop

ment, and administration.
* Excel at interfacing with others at all levels to ensure organizational goals
are attained.
* Proactive approach has resulted in capturing numerous accounts and expanding c
lient base.
* Possess excellent interpersonal, analytical, and organizational skills.
* Excel within highly competitive environments where leadership skills are the k
eys to success.
* An effective manager with the skills necessary to direct, train, and motivate
staff to its fullest potential.
* Bilingual in Spanish
EMPLOYMENT OVERVIEW
Banking Industry Experience
Western Federal Credit Union
Branch Manager, Redondo Beach, CA January 2009 - May 2010
Managed a branch office situated in one of the Credit Union's SEG partner locati
ons. Maintained and fostered relationships with the SEG partner and its employe
es. Provided services such as mortgage, auto, credit card, personal loans, as w
ell as deposit products. Coached employees to perform and meet credit union sal
es goals, by performing one on one coaching sessions and on the spot coaching.
Was also part of a select group of managers who would work on projects which wou
ld directly impact the Credit Union policies and procedures as well as changes t
o existing products.
Americas United Bank
AVP, Business Relationship Manager, Glendale, CA July 2008 - October 2008
Performed outside business development for the bank, consisting of calling on pr
ospective clients, attending chamber of commerce functions to represent the bank
as well as attending networking Brought in deposits & commercial loans & lines,
both conventional and SBA.
Bank of America
Branch Manager, Los Angeles, CA January 2006 - June 2008
Managed a large consumer banking center, dealing with a complex market consistin
g of a large loan and deposit base. Acted as a leader in the community. Attende
d chamber events to promote the bank. Drove results by developing associates to
succeed, expanded customer relationships, achieved sales goals which involved c
onsumer and business loans and lines of credit and delighting the customer.
One United Bank
Branch Manager, Los Angeles, CA January 2005 - December 2005
Was responsible for managing, directing and controlling activities of the branch
, coaching employees on how to spot cross-sell opportunities and meeting and exc
eeding sales goals. Also ensured a high level of quality sales and service to cu
stomers through effective training, motivation, and supervision of staff.
Quaker City Bank
Assistant Branch Manager, Santa Fe Springs, CA October 2002 - August 2004
Was in charge of assisting branch manager in managing, directing and controlling
activities of the branch, such as performing monthly audits, cash counts, ATM b
alancing, coaching employees on how to spot cross-sell opportunities and meeting
 and exceeding sales goals. Also was involved in the disciplinary process and pe
rformed employee reviews. Ensured a high level of quality sales and service to c
ustomers through effective training, motivation, and supervision of staff.

Technology Bytes
Owner, Los Angeles, CA August 2000 - September 2002
Ran a business, which primarily sold computer hardware and software products, as
well as computer diagnosis and repair.
Griffin Financial Services / WM Financial Services
Financial Consultant, Los Angeles, CA April 1998 - August 2000
Provided clients with advice regarding retirement planning, investing, asset-all
ocation etc. Involved the sale of mutual funds, some stocks, and variable and te
rm life insurance along with variable and fixed annuities.

Great Western Financial Securities Corp

Financial Associate, Whittier, CA June 1997 - March 1998
Provided support to the Financial Consultant by setting appointments in the bran
ch along with making sure the investment area was in compliance. Occasionally wa
s involved in the sale of mutual funds, and fixed annuities.

Wells Fargo Bank

Personal Banking Officer, Los Angeles, CA June 1994 - June 1997
Provided support in functional areas of customer service, opened transaction and
investment accounts. Answered routine to moderately complex questions and inqui
ries about bank products and services, was in charge of operations including but
not limited to opening and closing the branch along with supervising a staff of
ten employees.

Education
Cerritos College
Norwalk, CA 1990 - 1993
Majored in business and marketing.