Peggy S.

Vreeland, MSW
64M Glasson Ct.
Hendersonville, NC 28792
517-414-8392
Email: pv531bb6@westpost.net
CAREER SUMMARY
Professional Sales Consultant with extensive experience in Product Education, Gr
oup Presentation, and Team Building, including client rapport-building, maintain
ing effective customer relationships, procedure development, implementation, rep
orting and evaluation primarily addressing, but not limited to the Health Care m
arket.
HIGHLAND LAKE INN, Flat Rock, NC 02/10 - current
Highland Lake Inn is a destination property that specializes in large corporate
group events, weddings, and also has a fine dining facility on the premises.
Corporate Group Sales Manager
Establish and maintain relationships with business owners to facilitate corporat
e events, retreats, and banquets held on the property.
Consult with key contacts in collecting details and providing a high-end product
to an affluent demographic.
Provide direction to a service team, including event coordination, housekeeping,
property management, food and beverage, and front desk staff.
Already contracted over $300,000 in new business event sales in first quarter of
2010.
NATIONAL BENEFIT PLANS, Troy, MI 05/03 - 01/10
National Benefit Plans is a health and life insurance general agent and brokerag
e firm, consisting of approximately 75 individual contractors that are licensed
health and life insurance agents.
Health Insurance Sales Consultant
Conduct presentations and training on various health insurance-related products
to individuals and business owners, including cross-selling Medicare, life, and
disability insurance products.
Develop rapport and maintain relationships with businesses owners with up to 250
employees, while providing a full range of both individual and group benefits.
Mentor other agents on sales techniques and building client rapport.
Provide much needed educational and consulting guidance in a market that has ver
y little understanding of the product they are purchasing.
Over $250,000 in annual new business sales each year, resulting in annual all-ex
pense paid award trips.
Top Ten Producer
ALL ABOUT BALANCE, LLC/LIFETIME FITNESS, Troy, MI 04/05 - 01/10
All About Balance, LLC and Lifetime Fitness are two organizations that provide o
pportunities and consulting around several areas of personal fitness. All About
Balance, LLC, is independently owned, while Lifetime Fitness is a national fran
chise. Provide similar services simultaneously to both organizations.
Personal Fitness Consultant and Team Leader
Provide training and incentive-based direction to 3 Personal Trainers. Mentor i
n sales technique and member connectivity.
Provide club members a mixture of sales and health product training/consulting i
n both physical fitness as well as mental health areas. Consult regarding nutri
tional products as well as metabolic testing.
Conduct motivational group seminars and workshops to groups of 10-25 members.
Three month trailing average = approximately $7500 new business revenue, and exc
eeded corporate revenue goals, on average, by 150% each month.
WASHTENAW COMMUNITY COLLEGE, Ann Arbor, MI 09/01 - 05/03
Adjunct Professor - Psychology
Presented syllabus and coursework material to undergraduates for several introdu
ctory level psychology courses, including Introduction to Psychology, Marriage a
nd the Family, and Developmental Psychology. Presented to group sizes from 25 -
250.
CITY OF ANN ARBOR, Ann Arbor, MI, Probation Department 09/99 - 05/02
Probation Officer
Facilitated court-ordered small group therapy, including Batterers Intervention,
Aggression Management, and Substance Abuse related groups.
Assisted with crisis intervention by accompanying police officers to homes of do
mestic violence offenders and collaborated with local Safe Houses to aid in conn
ecting victims to available resources
Focusing primarily on prevention and reducing recidivism, managed 100+ caseload
of clients convicted of misdemeanors. This included experience in conducting pre
-sentencing investigations and jail interviews with clients as well as home visi
ts with victims and children.
Conducted safety planning with victims and worked with SAFE house to increase vi
ctim safety.
Connected homeless and mentally ill clients with resources in the community.
Provided recommendations for sentencing to 15th District Court and consulted wit
h judges, prosecuting attorneys, defense attorneys, and court administrators on
a weekly basis.
ACCOMPLISHMENT AND ACHIEVEMENTS
Corporate Group Sales Manager
Increased corporate event sales success from zero to over $300,000 in first quar
ter, 2010.
Established (and restored) relationships with key contacts and company owners to
facilitate new and repeat business.
Health Insurance Sales Consultant
Increased sales success from 31% to 75% on face to face presentations over a 6 y
ear period.
Increased call to presentation ratio from 10% to 40% through creative marketing
strategies, including radio and billboard advertising.
Attained over $250,000 in annual new business sales each year
Obtained an average of 83% customer retention in a volatile economy.
Mentored and coached other agents on sales techniques and building client rappor
t, resulting in significant increase in overall team sales numbers.
Developed strategic Cost Comparison/Analysis Quoting Worksheet for client presen
tations
Consistently exceeded annual corporate new business sales goals
Received annual award trips
Personal Fitness Consultant and Team Leader
Mentored and coached team members on selling techniques and connecting customers
with appropriate products and services, resulting in a consistent increase in s
ales over a three-month period.
Provided product education and sales technique training to new hires on a monthl
y basis.
Consistently exceeded monthly corporate new business sales goals by 150%.
Attained three-month trailing average of $7500 in new business revenue.