MARK W.

MELNICK
INSTRUCTIONAL DESIGN * TRAINING MANAGEMENT * ORGANIZATIONAL DEVELOPMENT
* PROCESS QUALITY ASSURANCE MANAGEMENT *
CORE COMPETENCIES
Proven Administration Skills Strategic and Practical Thinking
Pioneering Organizational Abilities
Delivery of Outstanding Results
Coaching and Mentoring Skills
Active negotiation Skills
Better Project Management Skills
Creativity, Confidence, & Courage
Team Builder and Player
Needs Assessment and Analytical Skills
Proven Performance in R&D
Value for Professional Ethics
Excellent Leadership Skills
Exceptional Research Skills
Instructional Design Skills
PROFESSIONAL SUMMARY
Conducted many needs assessments and gap analysis resulting in training programs
targeting specific gaps, closing the gaps, conducting training evaluation and r
esulting in better performance and measurable ROI using SMART goals
Reduced costs, rework and repositioned employees after conducting employee skill
assessments, gap analysis and developing training delivered to employees
Chaired employee-management safety team, resulting in a safer work environment,
a new employee safety handbook, implementation of safety policies and procedures
and compliance with OSHA regulations reducing potential injuries, loss and risk
to the organization
Chaired engineering team, mentored 10 process teams, developed organizational tr
aining plans and institutionalization of new processes, continuous improvement l
oops and project audits to prepare for CMMI 1.2 certification
Initiated, collaborated with maintenance managers, designed, developed and marke
ted a training program for industrial maintenance personnel (13 courses, 280 cla
ss hours) generating $275K of income for my employer
Conducted needs assessments, employee skill testing and evaluation, collaboratio
n with management, instructional design and developed a DOL/VA approved Apprenti
ceship training program resulting in improved skill and knowledge in the workfor
ce and much improved quality control, less rework and reduced warranty issues wi
thin a union environment
Researched State funding sources for incumbent worker training, wrote grant appl
ications winning awards in Indiana, West Virginia and Alabama totaling $450K and
managed organizational training resulting in increased employ skill and knowled
ge that improved efficiency and output.
EMPLOYMENT HISTORY
Consultant 04/01/2010 - present
* Specializing in Performance Improvement initiatives, needs assessments, instru
ctional design, and organizational training management
Qualified Tax Preparer
Jackson Hewitt, South Bend, IN 01/2008 - 04/15/2010
* Part time qualified tax preparer by successfully completing 40 hrs of training
and testing
* Strict adherence to due diligence SOPs, office practices, confidentiality and
ethics standards
* Became assistant manager within 2 weeks
PQA, Instructional Design, Training and Safety Manager 03/2008 - 10/2009
Crown ESA, Portage, IN
http://www.crown-esa.com/
* Managed researching, learning, upgrading and applying project and organization
al management skills based on the CMMI 1.2 in collaboration with senior manageme
nt, team development and mentoring individuals in the organization bringing orde
r to a chaotic project management system
* Audit projects for compliance and conformity to SOPs, management tools and col
laborated with PM's to develop remediation for gaps identified
* Instructional Design collaboration with teams to teach new processes
* Manage culture change in collaboration with senior management throughout the o
rganization pertaining to the application of new processes and procedures
* Initiated and developed organizational training plans and program using needs
assessment, career paths, evaluation of outside vendors and elearning vendors, p
rogram administration, and internal classes
* Appointed Safety Director overseeing all aspects of safety, researching OSHA r
egulations, developing an practical employee safety manual, ensuring compliance
to client safety regulations when employees are on site, training employees and
overseeing the Employee-Management Safety Committee
* Developed new employee recruitment program through Indiana's Work Keys assessm
ent program, job boards and working with Indiana's Work One Centers
Manager of Training and Instructional Design 2003 - 2008
http://www.magnetech.com/
* Initiated, assessed employee skill levels, collaborated with SME's, needs asse
ssment analysis, and developed curriculum with Instructional Design principles f
or an employee training program to address identified skill gaps in the workforc
e resulting in the creation of a 4 yr/8,000 hr Apprenticeship program for Electr
ic Motor Repairman
* Managed the development , employing instructional design and management of the
Multicraft Industrial Maintenance Technician learning program, marketing and de
livering services to clients generating 250K in revenue
* Performed root cause analysis and training needs assessments, developed gap re
mediation by collaborating with organization managers and SME's
* Developed the recruitment and selection process of new employees using the ACT
Work Keys Assessment Program
Manager of Training and Instructional Designer 1999 - 2003
* Instructional design using continuous improvement feedback applied to Mainten
ance Technician training courses using student evaluation surveys, survey report
s from instructors and clients
* Instructional design of training for external clients
* Negotiated course articulations with Vincennes University for credit toward a
2-yr degree.
* Managed the customer based learning enterprise of development of course curric
ulum
* Design marketing materials and market courses including sales presentations
* Consulted and collaborated with clients to devised custom assessment tools for
evaluating employee skill levels of industrial maintenance technicians
* Researched, developed and sold proprietary training courses for clients in coo
peration with SMEs.
* Total revenue of 250K
Office Assistant 1998 - 1999
* Learned and performed the basic functions of AutoCAD software and drawing ladd
er logic schematics.
* Wired panels and machinery under supervision
* Ran office including book keeping using Quickbooks
* Assessed, designed and tested 12 customized test instruments for client's main
tenance personnel
* Initiated instructional design of multicraft maintenance courses and assisted
in delivery of training
EDUCATIONAL QUALIFICATIONS
Post Graduate Certificate, Training and Human Performance Improvement
(5 courses from the PhD program in Adult Education and Training)
Capella University, Minneapolis, MN
Master of Science, Education, GPA 3.95
Indiana University, South Bend, IN
Bachelor of Music
Evangel University, Springfield, MO
Summa Cum Laude, Highest Academic Achievement Award, Inducted into Music Honor S
ociety
Principles of Occupational Safety and Health
National Safety Council, Itasca, IL
Introduction to the CMMI 1.2
Carnegie Mellon Software Engineering Institute, Portage, IN
LinkedIn Profile
http://www.linkedin.com/profile?viewProfile=&key=28882341&locale=en_US&trk=tab_p
ro
For more expanded information, please visit my Personal Website:
http://www.mmelnick.info/
References Furnished on Request