JOHN HUSSER

4064 Lake Vista Road * Akron, OH 44319 * H: 330-644-0444 * C: 330-957-9512

* jh55643e@westpost.net
VALUE OFFERED
* Results-driven professional with more than 20 years of domestic
and international sales/service experience in diverse markets.
* Expertly determine client needs and ensure end products meet
client specifications and technical standards.
* Offer a broad base of knowledge in equipment sales, installation,
maintenance, and problem resolution.
* Successfully direct complex projects from concept to fully
operational status through to successful conclusion.
* Talented in combating inefficiencies by pinpointing areas needing
improvement and developing favorable solutions producing a
positive impact to the bottom line.
PROFESSIONAL EXPERIENCE
NFM WELDING ENGINEERS, INC., Massillon, OH 11/06-12/09
Manufacturer of extruder and process support equipment for domestic and internat
ional markets.
Project/Procurement Manager
Managed projects from inception to completion with cradle to grave responsibilit
ies. Provided maintenance and support for equipment domestically and internation
ally.
* Proven ability to increase profitability levels up to up and in excess of $100
,000 by developing a strong supplier base and providing a high level of customer
satisfaction for on-time and under budget performance.
* Selected as part of team to travel to China to ensure inception and completion
of multimillion dollar projects.
* Researched, located, and purchased equipment, raw material and supplier acqui
sition while ensuring manufacturing, production, shipping, construction, and sta
rtup timelines were met.
* Negotiated effectively with equipment suppliers to hold down delivery costs an
d contain budget expenditures.
VMI AMERICAS, Stow, OH 02/90-05/06
World's leading supplier of machinery and services to the millroom, rubber, tire
, automotive, and extrusion, manufacturers industry.
Account Manager/Sales Support (1998-2006)
Acquired spare parts and maintained parts inventory and warehouse. Managed and o
versaw activities of 9 personnel including administrative, manufacturing, produc
tion, and field staff. Designated to acquire field service jobs and maintenance
contracts. Interfaced with customers on a daily basis. Handled invoicing and col
lections for all field service accounts, spare part orders and maintenance contr
acts. Trained personnel at customer's jobsites in operation, maintenance, and se
rvice of equipment.
* Augmented revenue by $300,000 in equipment maintenance contract sales by imple
menting improved equipment analysis and operational checklists.
* Boosted part sales 30% resulting in a 5% gross margin increase by restructurin
g the spare parts inventory system.
* Surpassed company sales plan by $400,000 and Gross Margin Plan by 10% through
innovative sales, marketing and management initiatives.
* Identified and developed new accounts in targeted markets with domestic and in
ternational travel.
* Saved customers' production downtime through preventive maintenance programs s
et up on jobsite.
Machine Production Assembler/Fabricator and Plant Maintenance Technician (1996-1
998)
Assembled equipment and fabricated parts as necessary to insure equipment functi
onality and customer satisfaction.
* Fitted parts effectively through application of knowledge in bending, welding,
forming, and machining.
* Maintained all aspects of plant's operations electrically and mechanically.
Field Service (1990-1996)
Performed new machine checkout and installation. Provided customer support and p
roblem resolution. Assembled and maintained equipment and performed onsite retro
fit work on equipment. (when needed). On call 24/7 for technical questions warra
nty issues and troubleshooting equipment problems.
* Tested equipment utilizing wet cycling and dry cycling processes to ensure cus
tomer satisfaction.
* Designed equipment manuals and procedures that simplified instructions and fac
ilitated streamlined equipment operation.
HI-TEMP, Cleveland, OH 10/82-11/89
Providing design, development, manufacturing, distribution and support of unique
, customer-appropriate solutions for boiler, scrubber, and incineration applicat
ions worldwide.
Sales Manager
Managed a staff of 6 including training of 3 field service technicians in electr
ical, mechanical, hydraulics and refractory repair.
* Augmented procurement of new equipment sales and service business over a five
state sales area within 2 years.
* Delivered a 20% increase in profit margins which catapulted the business from
strictly sales to a sales and field service company.
EDUCATION AND TRAINING
The University of Akron, Akron, OH - Electronic and Industrial Technology
Additional Training in:
HVAC
Microsoft
Auto Cad
Purchasing
Retail Sales
Electrical and Mechanical Maintenance
Management
Sales (Dale Carnegie)
Negotiations (Karras)
Kelly Energy Products
Waste Disposal and Landfill Regulations
Project Management
Boiler Technology
Basic Supervisory Skills
Winning in Negotiations
MSProject
Seminars on:
Pulverizers
Tube Corrosion
Maintenance and Start Up Operations of B&W and Cleaver Brooks boilers