Claudia J.

Krueger
201 10th Avenue North West
Pipestone, Minnesota 56164
Home: 507-825-5056
Cellular: 507-215-0153
Email: ck5600f6@westpost.net
SUMMARY
Results oriented professional with proven experience offering a work style focus
that demonstrates innovative practical problem-solving directed toward attainin
g strategic goals and service excellence.
PROFESSIONAL EXPERIENCE
Pine Medical Center, 109 Court Avenue South, Sandstone, Minnesota 55072 Phone:
320-245-2212
February 2010 - April 2010
Human Resources Manager
- Managed day-to-day operation of Human Resources functions to ensure employment
law compliance and related risk management.
- Provided generalist support for Benefits, Compensation, HRIS and Worker's Comp
ensation functions.
- Assisted in managing the employment function to assure a supply and flow of qu
alified applicants to meet organizational staffing needs and further the strateg
ic mission of PMC.
- Advised managers and responded to employees on corrective action (discipline)
for a variety of contract and non-contract employee misconduct, a variety of emp
loyee performance issues and violations of union contract language.
- Responsible for training and communication initiatives designed to support sup
ervisory management, ensure effective operations, effective working relationship
s, and informed and engaged employees.
Pipestone County Medical Center
916 4th Avenue SW, Pipestone, Minnesota 55164 Phone: 507-825-5811
January 2000 to October 2009
Director, Human Resources
- Actively participated in annual strategic planning, weekly Administrative Coun
cil discussions, and organizational decision making processes; providing public
employment law perspective and direction.
- Developed HR related policy and procedures to support organizational initiativ
es and strategic plans.
- Participated in negotiations for settlement of AFSCME and MNA contracts by pro
viding key strategy to the planning and negotiation of the contract settlements.
- Designed and implemented recruitment and orientation processes that positioned
PCMC as an employer of choice in the community
- Developed organization's volunteer program, employee performance evaluation pr
ocess, and organizational impact education / training.
- Reviewed benefit options, proposed, and implemented strategy to support employ
ee benefit satisfaction and cost containment.
- Continually worked to support a compensation system designed to drive performa
nce, manage labor costs, promote pay equity and satisfaction within the organiza
tion.
- Served as a resource for department managers with regard to daily HR related c
hallenges and opportunities working to assure compliance, and consistent applica
tion of employment law and organizational policy.
Farley's Sather's Candy Company
1 Sather Plaza, Round Lake, Minnesota 56167 Phone: 888-247-9855
November 1998 to January 2000
Human Resources Generalist
- Advertised position openings, schedule interviews, complete reference checks,
and administer skills testing. Made employment offers and administered orientat
ion sessions for new hires.
- Collaborated with management staff to determine training needs. Designed and
delivered training related to safety, customer service, computer skills, and sex
ual harassment.
- Reviewed employee performance evaluations, entered pay/title changes into HR d
ata base, addressed employee relations issues, completed compensation surveys.
SW MN Private Industry Council - McKnight Welfare to Work Partnership serving Pi
pestone, Rock, Nobles, and Murray Counties in Minnesota,
607 W Main Street, Marshall, MN 56258 Phone: 507-537-6987
February 1998 to October 1998
Project Coordinator
In collaboration with a partnership of social service agencies developed and imp
lemented action plans to support goals identified in a McKnight Foundation funde
d grant designed to address welfare reform in southwestern Minnesota including:
- Implemented a life-skills curriculum for persons transitioning into the workfo
rce
- Worked with employers to create awareness of policies to support a family-frie
ndly workplace
- Developed workplace and community based mentor/support systems for people in t
ransition
- Delivered presentations to area organizations, churches, and businesses
- Coordinated job-fairs, employer seminars, and community events.
-
Minnesota West Community and Technical College - Pipestone Campus,
1314 N Hiawatha, Pipestone, MN Phone: 507-825-6800
1989 - 1998
Student Services Assistant, Cosmetology Instructor, Minority Advisor
- Career Counseling - Administered and interpreted assessment Instruments. Desig
ned, promoted and delivered a 2-week career exploration workshops, guided studen
ts in the use of computerized and other resources during career exploration
- Minority Advising - Facilitated communication between minority students and st
aff. Identified community resources for disadvantaged students, designed and co
ordinated diverstiy focus week.
- Teaching -Human Relations, Speech Communication, College Orientation, Job Seek
ing Skills, Cosmetology
- Student Senate and Yearbook Advisor - Provided and guided students in leadersh
ip opportunities. Coordinated all aspects of yearbook design, information, and
production.
- Grant Administration and Writing - Secured $20,000 in grant funding for displa
ced homemaker, single parent support programming.
- Marketing and Student Services - Produced and delivered marketing materials, p
rogramming, presentations.
EDUCATION / Credentials
1999 Metropolitan State University, St Paul, Minnesota Bachelor of Arts - inde
pendent degree design: Adult Training and Development - GPA 3.59
2003 Certificate - Public Employment, University of Minnesota
Senior Professional Human Resource Management

PROFESSIONAL AFFILIATIONS
SHRM - Society for Human Resource Management
HHRAM - HealthCare Human Resources Association, Minnesota
Blandin Community Leadership Program 2008