Lee A.

Eide
PO Box 243, Red Wing, MN 55066
le56be4c@westpost.net, Phone #: 651-307-6378
CUSTOMER SERVICE ORIENTED ACCOUNTANT
Educated and experienced in accounting, most recent experience is providing topn
otch customer service by understanding customers' needs and fulfilling them in a
timely manner. Well versed in computer use and am ready to use those skills to
help serve customers in world-class fashion. With high ethical standards and po
ssessing an abundance of positive energy, I am looking forward to joining a comp
any that's not only gaining more customers but cares about its impact on the env
ironment and believes in rewarding successful employees.
Profile
* B.S. in Accounting from UW-River Falls
* Proficient in Excel, MS-Word and Internet navigation
* Fast and accurate on computer keyboard and 10-key calculator
* Author of three published novels and feature-length article in nationally synd
icated magazine (REFEREE)
* Created a better bell station tracking sheet at Treasure Island that made it e
asier track flow of activity and easier for management to understand
* Improved bell station communication at Treasure Island by convincing managemen
t that our department needed its own radio channel (had been sharing a channel w
ith housekeeping department)
* Personable team player, creative and possessing tremendous sense of humor
EXPERIENCE
Bellhop Treasure Island Resort & Casino Sept. 2008 to Apr. 2010
* Assist guests with luggage (arrivals and departures)
* Store and retrieve items for guests in bell station
* Work with valet department to ensure guests needing valet are served in a time
ly fashion
* Provide information about hotel and casino to hotel guests
* Deliver newspapers to hotel and various sites around casino
EVS Custodial Tech Treasure Island Resort & Casino Nov. 2007 to Sept. 2008
* Clean assigned areas of casino in timely fashion
* Assist guests as needed by answering questions, contacting other departments a
nd escorting guests to requested destinations
* Special projects as assigned by supervisor
Staff Accountant Midwest of Cannon Falls/Accountemps July 2007 to Aug. 2007
* Reconcile inventory accounts - system against spreadsheets
* Enter, file and research accounts payable invoices
* Research and reconcile royalty payable accruals
* Obtain product shipment dates for samples of invoices in internal audit
Cashier Wal-Mart Mar. 2007 to May 2007
* Scan customer items in timely fashion
* Bag purchases
* Settle transaction by taking acceptable forms of payment
* Communicate with other departments to clarify pricing questions
* Keep register area neat, clean and organized
Accounts Payable Analyst Long Term Care Group Dec. 2005 to Aug. 2006
* Led push to catch up on unclaimed checks (over 120 days old)
* Proposed and followed through with implementation of storage of positive pay e
xception items reports on electronic instead of paper medium
* Tracked status of escheatment letter process on master spreadsheet
* Processed stop payment and void requests in timely manner
* Print claims, commissions and refund checks for all clients on daily basis
FPS Analyst II Long Term Care Group Jan. 2004 to Dec. 2005
* Generate final billing notices to customers with unpaid invoices greater than
120 days
* Research system to ensure there was no unapplied cash for customers due to rec
eive final billing notice and if there was, apply the cash
* Terminate policies for non-payment
* Process EFT change requests and track changes on spreadsheet
* Process assigned billing-related e-mails from supervisor
* Back-up for invoicing
EDUCATION
Bachelor of Science in Accounting from University of Wisconsin at River Falls;
graduated in May 1984