DANIELLA LOURENCO

(201) 248-2237
dl5a8324@westpost.net
CAREER OBJECTIVE
To obtain a position as an Administrative Assistant utilizing my computer skills
, previous administrative and clerical work, as well as my experience in the Soc
ial Work field to benefit the company.
EDUCATION
Kean University, Union, NJ
2011 - Anticipating graduation with Masters of Arts in Sociology & Social Justic
e
* International Sociology Honors Society Member - Alpha Kappa Delta
2008 - Bachelors of Arts in Sociology
2007 - Bachelors of Arts in Psychology
* Concentration in Art History
SKILLS & LANGUAGES
* Fluent in Portuguese and Spanish
* Work effectively with diverse populations
* Great communication and people skills
* Detail-Oriented along with exceptional Time Management and Organizational Skil
ls
* Proficient in Microsoft Office applications, SPSS, Lotus Notes, Unicru, People
Soft, StaffWorks, and Oracle
PROFESSIONAL EXPERIENCE
4/2009-1/2010 The Kintock Group, Newark, NJ
Work Readiness Instructor
* Assist residents in developing employability skills via employment workshops u
tilizing the Corrections to careers curriculum
* Manage the Phase II portion of the Corrections to Careers program and coach re
sidents via employment workshops in how to maintain employment once they start w
orking
* Communicate with employers and business service representatives to resolve con
cerns related to resident's work ethics
11/2007-5/2008 Commerce Bank, Paramus, NJ
Head Teller
* Provided work direction to Tellers for accurate processing of all customer tra
nsactions
* Controlled all currency throughout the branch, including transfers between tel
lers and the vault
* Researched transactions and processed corrections to customer accounts
9/2002-9/2007 Best Buy, East Hanover, NJ
Best Buy for Business & Operations Se
nior (10/2005-9/2007)
* Supervised and provided work direction to Customer Service Specialists
* Researched and processed daily revenue, transaction, labor and delivery report
s
* Scheduled technicians for in-home services and followed-up with customers to i
nsure quality of service
Hiring & Training Coordinator (9/20
02-10/2005)
* Determined candidates to be interviewed based on their examinations
* Arranged appointments between management and applicants
* Coordinated and evaluated effectiveness of training for new and existing emplo
yees
1/2002-9/2002 Sente & Ferraro Chiropractic, Saddle Brook, N
J
Medical Secretary
* Answered phones, created new patient files, made appointments, and typed repor
ts for personal injury cases
* Transmitted correspondence and medical records through mail, email, and/or fax
* Assisted doctors setting up patients on spinal decompression and heat stimulat
ion machinery