Objective: To attain a position in commensurate with my skills and experience.

Experience
1/2010 - 5/2010 Telecare SOAR, 900 Fulton Avenue, Sacramento, CA 95825
Personal Service Coordinator I
Provide direct client community support, screening, education, crisis interventi
on and case management
services to assigned clients using Psychiatric Rehabilitation & Recovery princip
les.
Collaborate with other services and agencies such as the Conservators Office, Pu
blic Defenders Office,
Child Protective Services, Probation Department, California Department of Correc
tions, County Mental
Health Services and other health service providers.
Transport clients to appointments and activities as needed.; teach daily living
skills; facilitate group
counseling; serve as a role model to clients.
Meet daily with team members and clients to organize work assignments'; inform t
eam members of
clients' progress and/or services needed.; support team members.
Keep accurate documentation on clients, write progress notes, ensure the safety
of clients.
9/2009 - 12/2009 Kohl's, 1896 Arden Way, Sacramento, CA 95815
Credit Associate/Customer Service
Greet all customers; inform customers of benefits of having a Kohl's credit card
.
Have customers fill out a credit application and direct them to Credit Central f
or a response.
Enter information at Credit Central for an instant response; call New Accounts i
f needed.
Report results to customers, answer any credit questions, and thank customers fo
r applying.
5/2007 - 11/2007 The Sacramento History Museum, 101 I St., Old Sacramento, CA
95814
Receptionist/Cashier
Greet all museum visitors; handle cashier retail sales and admissions by cash, c
harge, or check.
Answer multi-phone telephone system in a professional manner; transfer calls, ta
ke messages.
Perform minor security functions; assist with special events and evening activit
ies.
Establish and maintain effective work relationships with staff and volunteers; w
ork well with the public.
11/2006 - 5/2007 Silicon Valley Staffing Group, 1375 Exposition Blvd., #205,
Sacramento, CA, 95815
Temporary Receptionist/Cashier
Assignment: The Sacramento History Museum and Discovery Museum Science & Space
Center
7/2003 - 2/2005 The Home Depot, 3611 Truxel Road, Sacramento, CA 95834
Customer Service/Cashier
Greet all customers and maintain a safe and organized area.
Expedite customers through store's front end by gift card, cash, check, or charg
e transactions.
Cultivate customers by maintaining a consistently positive, pleasant, service-or
iented image.
7/1987--12/2002 Parkway Gardens Presbyterian Church (USA), 1005 East Shelby Dr
., Memphis, TN 38116
Administrative Assistant/Receptionist
Function as receptionist/secretary to pastor; greet visitors, answer multi-line
phone.
Edit and produce computerized bulletins, newsletters, agendas, financial budgets
/reports, and minutes.
Inventory, order, maintain office, custodial, worship supplies; prepare church p
ayroll, pay church bills.
Negotiate contracts for office machines/service, security system; assemble, main
tain confidential church files.
Schedule meetings, weddings, funerals, conferences, travel itineraries for pasto
r, church auxiliaries.
Provide caring, nonjudgmental support to mental health youth, adults, and church
members.
Liaise with community organizations for resources to assist mental health vetera
ns and transients.
Education
TechSkills, Sacramento, CA
Medical Coding Associate Certification
Howard University, Washington, D.C.
2 years college credit
Other Training
Foothill Junior College, Sunnyvale, CA
Supervisory Management-3 hrs. credit
Southwest Tennessee Community College
Investigative Report Writing-3 hrs. credit