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Suzanne M.

Lutz, CPLP
5069 Fairgrounds Road, Hamburg, NY 14075
Home: (716) 649-5736, Cell: (716) 316-6783; [1]sl609f5c@westpost.net
Profile
Organizational Development/HR professional with comprehensive
knowledge of learning and development, training and facilitation,
succession management, coaching and mentoring, employee engagement and
talent management.
Professional Experience
Rich Products Corporation, Buffalo, New York, April 2001 to Present
Rich Products Corporation is one of the world's premier family-owned
food companies, posting annual sales of $2.8 billion with over 2,000
products available in more than 100 countries worldwide.
Development Specialist, Talent Management Center - May 2004 to Present

Drive organizational development through succession planning,


leadership development, performance and development, and
coaching/mentoring capabilities that support organization's strategic
plan. Liaise between the North American and International Business
Group HR Business Partners providing guidance and advice to leaders
regarding learning and development opportunities and assessment tools
to support departmental goals and objectives. Manage assessment tools
for the enterprise and facilitate profile debriefs for Development
Dimension International's Leadership Mirror 360 degree feedback tool,
Thomas International's DISC personality profile, and Myers-Briggs Type
Indicator. Manage the implementation, reporting, and results-sharing
of global, enterprise-wide, online and paper engagement survey and
quarterly pulse check surveys.
Build technology-oriented learning programs for the North American
Business Group; leverage online/e-learning and other methods to drive
speed, availability, and cost effectiveness. Plan, conduct, and
evaluate training and development programs customized to meet
organizational needs including legal compliance and leadership
development training. Test, monitor, evaluate, report, and follow-up
progress of participants. Research and analyze authoring tools,
training management systems, and new methods of delivering training to
Associates.
Support the Recruitment Lifecycle including utilization of Kenexa
applicant tracking system, resume review, and candidate
communications. During peak recruiting cycles, conduct kickoff
sessions with hiring managers and coordinate and job fairs. Design
training that supports the organizations' recruitment model and
affirmative action.
Accomplishments
* Managed and administered New York State training grant funds to
promote learning and development in Organizational Change
Management, Financial Acumen and Creative Leadership.
* Co-project lead in the organization's migration to Microsoft
Office 2007 for more than 1,500 associates.
* Increased usage of e-learning tools by more than 50%.
* Served as the project lead on the 2009 Enterprise Engagement
rollout, including training business leaders on results-sharing.
* Redesigned and expanded the New Associate Orientation program and
facilitate monthly sessions.
* Currently revising talent assessment and performance & development
process to incorporate leadership drivers to identify high
potential associates and implement appropriate learning
development plans.
Executive Assistant to Executive Vice President-The People Network -
April 2001 to May 2004
Demonstrated capacity to provide comprehensive support for and liaise
between EVP and direct reports in the areas of human resources, legal,
and communications.
International Motion Controls Inc., Buffalo, NY, November 2000 to
March 16, 2001
IMC, a leading manufacturer of energy absorption, vibration isolation,
and motion control solutions for the Industrial, Aviation, Defense,
Rail, Marine, and Energy markets was purchased by ITT Corporation in
September 2007.
HR Coordinator/Executive Assistant to Chairman
Responsible for Human Resource related activities. Provided high-level
administrative support to Chairman, CFO, Corporate Counsel and Board
Members. Coordinated with vendor for medical and 401(k) benefit
consolidation for three subsidiaries. Liaise between Human Resource
Managers in manufacturing facilities and senior leadership.
Resume of Suzanne M. Lutz
Page Two
Full-Time Student; May 1999 to December 2000
CNB International, Inc., Buffalo, NY, June 1994 to March 1999
Manufacturer and marketer of industrial presses, machine tools, and
related parts (corporation dissolved in 1999).

Human Resources Coordinator


Supervised Human Resource Department staff of four. Managed talent
acquisition for various union and non-union positions. Managed job
posting/award activities for all union positions. Enforced compliance
with bargaining agreement and handled grievances. Managed pension and
benefits administration (medical, dental, and life insurance, COBRA,
FMLA).
Education
Master of Science in Organizational Leadership
Norwich University, GPA 4.0
BS, Business, Management and Economics, Minor: Human Resource
Management
Empire State College, State University of New York
AAS, Business and Office Productivity
Erie Community College
Certifications
* CPLP Certification, American Society for Training and Development
(ASTD) Certified Professional in Learning & Performance
* Certified in Myers-Briggs Type Indicator
* Development Dimensions Inc., Certified Facilitator (Leadership
Development Training)
* Development Dimensions Inc., Certified in Targeted Selection -
Behavioral Interviewing
* Development Dimensions Inc., Leadership Mirror 360-Degree Feedback
Tool
* Prosci, Certified in Change Management
* Linkage, Inc., The Coaching Leaders Certification Program
* Thomas International Inc., Certified in DISC/Personal Profile
Analysis
* Notary Public - State of New York
Technical Skills
Proficient in Microsoft Office 2007 (Word, PowerPoint, Excel and
Outlook); Visio; Kenexa and Ceridian applicant tracking systems; ADP
HRIS; and learning management systems. Drive the utilization of
systems and automation of processes to increase efficiency, reduce
errors, and increase imitability of talent management processes.
Member Organizations, Community Service and Awards
* 2008 Recipient of MindLeaders' PILAR Award for Best Measured
Results or Impact on an Organization's eLearning Program
* Member - Junior Achievement
* Member - Society of Human Resource Management (SHRM)
* Member - American Society for Training & Development (ASTD)
* Meals on Wheels Volunteer since 2003
* Member Emerging Leaders Society, United Way of Buffalo & Erie
County
References
1. mailto:sl609f5c@westpost.net

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