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Financial Institution Consultant for Banks and Credit Unions

Self-Employed, 2009-Present
Sales and account management expert in the financial industry.
* Contracted with SilverCloud Systems as a Sales Executive for banks and credi
t unions throughout the United States and Canada selling software and knowledge
based systems.
* Working with financial institutions on the valuation and sale of their credi
t card portfolio
* Contracted to help lead generation and sales to over 7,500 financial institu
tion leaders
* Expert advisor to the financial industry on partnerships for core systems, c
ard processors and agent bank agreements.
US Bank, Philadelphia, PA
Vice President, 2007-2009
Top business development manager responsible for the successful growth of new an
d existing financial institution client businesses through portfolio acquisition
s and contract renewals.
* Led business development with new partnerships and maintain existing client
relationships through contract renewals with companies totaling over $1.6 billio
n in credit card receivables.
* Developed strong relationships with over 300 large and small companies from
beginning of the sales process through conversion, while cross selling other ser
vices products.
* Interfaced and presented with top level executives on the value add proposit
ion, with a high percentage close rate.
* Managed third party vendor relationships between US Bank which resulted in i
ncreased revenue and new partnerships
Town North Bank Card Services, Philadelphia, PA
Vice President, 2004-2007
Sales Executive focused on mergers and acquisitions, account growth and successf
ul partnership strategies for TNB Card Services.
* Managed the new start up of business development at TNB Card with new sales
strategies, processes, value propositions, and competitive education.
* Top sales executive in the financial industry, with 75% of all RFPs choosing
TNB over other top competitors.
* Increased sales production from $22 million to $200 million in an 18 month p
eriod, exceeding goal by 200%.
* Presented to top industry executives on TNB's businesses model for financial
institutions.
* Managed vendor all vendor relationships and completed 100% of all contract r
enewals

MBNA AMERICA BANK, N.A., Wilmington, DE; Cleveland, OH


Vice President, 1992-2004
* Senior Sales Executive in mergers and acquisitions focused on the developmen
t and execution of strategies and initiatives for the acquisition of credit card
portfolios in the United States, Mexico, Canada, and Europe. Manager with a foc
us on sales, conversion accountability, managing the P&L, and developing a new v
alue propositions for the partner.
* Business Development Executive in the Commercial and Business Card area resp
onsible for the execution of annual plans and initiatives for all affinity progr
ams through direct mail, telemarketing and event marketing.
* Vendor Manager in the business development area responsible for new initiati
ves and implementation of MBNA's rewards programs. Responsible for establishing
new and existing partners. Managed current client relationships such as NFL, M
LB, LL Bean and NASCAR.
* Account Executive and New Sales Manager for NASCAR, NHRA, AMA and other rela
ted Motorsports programs. Worked as a liaison for NASCAR drivers and tracks wit
h a focus on managing group renewals, relationships and compensation analysis.
EDUCATION & COMMUNITY SERVICE
EDUCATION AND TRAINING
* West Virginia University, Morgantown, WV, 1994
* Bachelor of Science
* Athletic Council Student Government Representative
* Phi Delta Theta Officer
* MBNA Selected Education Programs
* MBNA Executive Management Program
* Influencing Through Communication
* People Management
* Leadership Institute
* Community Service
* St. Ann's Athletic Association President
* West End Neighborhood Board Member

RECOMMENDATIONS:
"John was one of several members of my Division assigned to "sales", ie. finding
quality portfolios that MBNA could buy at a fair premium. John was enthusiastic
, worked hard, and was professional. I believe he would be an asset to any organ
ization."
Bill Morrison, Vice Chairman-Group Executive, MBNA America
"I had the opportunity to work with John for nearly 2 years. John was the most p
roductive relationship managers in the group. He consistently met his quotas an
d his negotiation style was conducive to a win/win for both MBNA and the partner
. He was well respected by the executives he interfaced with and was highly rega
rded by the management team at MBNA. His personality, passion, integrity and Cus
tomer focus are all attributes which make John a strong team player who produces
results. I highly recommend John and would hire him again."
John Zavoyna, Executive Vice President, MBNA
"I've worked with John and also in a prior position of his I've competed with hi
m. I know John to be an energetic executive who is diligent in pursuing prospect
business and this methodology has proven successful for him at his past employe
r as well as with US Bank. I enjoy his knowledge and experience because we've fo
llowed similar paths and competed for the same business and I recommend him for
his style and positive approach to business."
Dan Roads, First Vice President, US Bank
"John is a creative deal maker who knows how to close -- he was easily the top s
ales performer on our team, year after year... He has very good people skills an
d his network and relationships in the financial services industry is deep -- he
is highly regarded and respected. John has a big picture understanding of the f
inancial services industry and knows how to craft deal structures that meet mult
iple objectives -- growth, credit quality, and profitability. If you get the cha
nce, you should hire him."
Michael Yates, Marketing / Sales / Finance / Internet, MBNA America
"I had the pleasure of working with John for several years while at MBNA. John h
as leadership qualities that you seek in team members where very little directio
n is required to be successful. He has shown time and time again, that he is a s
trategic thinker, detail oriented, and able to execute. John is an effective man
ager who has consistently met or exceeded his goals. He has the excellent abilit
y to think outside the box and is effective at building relationships to move hi
s businesses forward. His leadership qualities set him apart from many others in
that people trust and listen to him. He would be an asset for any company."
Michael Faust, VP Motorsports, MBNA

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