JASON PRIMES

1250 Forebridge Lane

Lincoln, CA 95648
(916)216-0194 jp620c16@westpost.net

PROFESSIONAL EXPERIENCE

TRAVELERS INSURANCE
JULY 2004- MAY 2010
Outside Claim Representative (July 2005-May 2010)
Responsible for developing and sustaining relationships with plaintiff attorneys
, staff counsel and unrepresented claimants in order to successfully resolve per
sonal injury claims. Territory included Greater Sacramento area. Responsibilitie
s include scheduling appointments with attorneys and claimants to discuss the re
solution of injury claims. During appointments, used sales skill set to build ra
pport, ask probing questions, assess each client's needs and present solution. A
lso, spent time with additional field representatives in coaching, training, goa
l setting and developing relationships with attorneys. Four out of five days are
spent in the field developing these long-term relationships. Successfully broug
ht in new accounts/business and grew territory.
Accomplishments:
* In-Synch Award winner (Top Closer for California) 2007, 2008 & 2009
* 50% of cases resolved within 60 days of new assignment 2009
* 112% closing ratio 2009
* Managed largest territory in California per claim volume
* Path to Accelerated Leadership program completion 2008
* Sat in as acting manager while supervisor out on unexpected leave of absence
* Completed On-Boarding binder for all of Travelers Rancho Cordova claim
Auto Claim Representative (July 2004-July 2005)
Responsible for handling auto property damage claims to resolution. High level o
f interaction with policy holders, agents and underwriters in practicing risk ma
nagement. Assisted Outside Claim Representative with core investigations.
Accomplishments:
* Top performer for Bodily Injury claim course, 99% overall for class
* Provided training for new employees on statements, customer expectations
* Consistently exceeded closing ratio goals for office
BANK OF THE WEST
DEC 2002 - MAY 2004
Front Sales Representative, Customer Service Rep.
Responsible for servicing accounts and updating customers on new products. Devel
oped base experiences in sales, customer service and communication skills. Built
relationships with new and existing clients.
Accomplishments:
* Top 10% for product sales in greater Sacramento area 2003
* $150,000 new investment to branch within 1st month of hire
* Participant in training and coaching of new employees
EDUCATION
California State University Sacramento, 2004,
Bachelor of Science, Business Administration