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PROFESSIONAL SUMMARY
SOLCOM SYSTEMS/ D-LINK INC., Mexico City and USA Based 200
2 to May 2010
Telecom Business Processes & Unified Messaging Solutions, Wireless, Electrical E
ngineering Contractor
VICE PRESIDENT/GM SALES AND MARKETING; USA, Latin America
Directed business unit P/L, sales, marketing, technical, operations initiatives,
channel/distributor and e-retail organization promoting telecomm related divers
e software solutions-Hw, Unified Messaging Solutions and IT/IS integrations and
convergence, Wireless Sw-hw-equipments and electrical installations for telecom
and ISP/Commercial/Institutional high end equipments. Verticals of concentration
were: mass retail, health care, food service, industrial, governments and Publi
c Utilities throughout strategic targeted markets of the USA and Latin America.
Other areas of accountabilities included Project Management, help desk operation
s, pricing, supported product development, strategic planning, and sales forecas
ting. I managed a staff of IT Consultants, Sales Associates, Engineers, Manager
s, and Directors through multi-unit regional offices of the Americas, for a tota
l headcount of (59). Senior negotiator for High End projects on major accounts a
nd governments.
LAZARUS (LAZ) CHAVIANO PAGE 2
IBM CORP (MICROMUSE) AND NEC AMERICA, INC., San Jose / San Francisco, CA
1998 to 2002
Network-Performance-Assurance Management, Internet Business Solutions, database
enterprise unified communications Hw/Sw and Telco transmission/connectivity OEM
diverse Companys of the USA.
DIRECTOR GENERAL/ASSOC. VICE PRESIDENT; SALESAND BUSINESS DEVELOPMENT
Directed continued sales and business development growth for strategic US nation
al markets and targeted Latin America-Caribbean regional startup locations. Resp
onsible for regional sales, technical, operations and business development assoc
iates, Managers, Directors totaling 56, located remotely across countries and st
rategic markets of the USA, providing mentoring, training and human behavioral d
evelopment. Ensured the attainment of the annual revenue quota and P/L, providi
ng direction and coaching to a sales/service and channel partner network interfa
cing on technical aptitudes, product certifications, and product go to strategie
s, sales and negotiations strategies and cross sales initiatives. Adhered to bus
iness plan objectives, cultivated business partnerships, and resolved conflicts
within a complex team structure. Directly responsible for the government, consum
er goods, health care, E-Retail, Industrial, ISP, Public Utilities, financial, t
elecom and mass retail, vertical key accounts development, handling diverse proj
ects of solutions and relevant HW installations. Fueled multi-million dollar sal
es revenue streams through the development of cross-sell initiatives with channe
l network partners.
FIRST DATA CORPORATION, Denver, CO
Global E-commerce, Diverse Financial Services and Solutions, Multi-Cards, POS Eq
uipment, and Third-party Marketing Products Company
DIRECTOR INTERNATIONAL SALES AND BUSINESS DEVELOPMENT 1992 to 1998
Responsible for the sales, business development and service of a channel-agent b
ase of 97,000 globally. Marketed diverse payment services-solutions, POS retail
multi-card solutions and services to financial institutions, consumer goods, ma
jor retail, travel and hospitality businesses. Responsible for merchandising, st
rategic marketing and training of channel-agent network on securing objectives.
Key senior point-person responsible for all corporate International marketing sp
ecific media coordinations, pricing, legal compliances, international contract c
reation and delivery, establishing, maintaining and enhancing the profile of com
pany per agent and market. Developed key market specific product campaigns purch
ased media buys and performed numerous focus groups as key way to identify marke
t and industry trends. Responsible for a direct headcount of 18 managers and an
indirect service organization of 259, assuring annual transaction revenue of $45
0million USA.
EDUCATION AND PROFESSIONAL DEVELOPMENT
GORDON UNIVERSITY, Florida Campus
MBA/BBA in Business Administration, 1990-1992/1984-1988
Master of Business Administration/Bachelor of International Business Administrat
ion, Minor in Information Systems, Cum Laude 3.86
MIAMI DADE COLLEGE, Miami, Fl Campus
Associates Program in Information Systems Management and Business Management, 19
80-1983
IPS UNIVERSITY, Denver, Colorado
POS/SFA/DSS/OSS and Ecommerce Programs, Solution Selling Certification
NEC SYSTEMS, San Jose, California
CRM/VPN Certification Programs, IBM-SUN-UNIX-HP and SQL Workshops
T-1/T4 Topology, Dbase, Oracle, SS7, CDMA, Satellite, Transmission and ERP Works
hop
CISCO-IP Networks, OSS/BSS, SLA/Assurance/Performance Management Sw
COMPAQ, HP, HARRIS, CLARIFY, PIVOTAL, BMC Network (Fault-Management)
Enterprise Platform Interconnectivity Workshops, Switch Technologies, Network Ma
nagement (Info center) Training and Certifications