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Objective
________________________________________
Obtain a management position that allows the application of my academic skills a
nd professional experience while facilitating an environment of creativity and g
rowth.
Summary of Qualifications
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Health Care Administrator with a strong background in planning, directing, and c
oordinating daily operational activities of Health Center including supportive s
ervices, such as records management, facilities management, purchasing, accounti
ng, budgeting, general services, human resource management, and other office sup
port services. Responsible for the administrative and operational management of
the Health Center including but not limited to; budgeting, finance, contracts,
facilities, environmental, security, safety, personnel, and agency staffing.
Maintain daily fiscal and operational oversight of a primary care health facilit
ies in a rapidly changing and complex regulatory environment in which maintenanc
e of standards of practice and documentation are needed to be consistent with St
ate and Federal regulations and accreditation standards. Extensive experience as
Business Manager with strong fiscal management abilities and motivational skill
s; used to inspire and guide staff to produce excellent job performances. Provi
des leadership framework/support for planning, managing and coordinating service
s to ensure that the administrative operation of the Health Center facilitates a
nd assists with improving the quality of our healthcare delivery system in a cos
t effective and efficient manner. Fully bilingual in English and Haitian Creole
Areas of Expertise
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Coordination and implementation of in-service programs
Analyzing statistical and fiscal records in order to proper manage health cente
r budget
Preparation of staff for visit of Licensing and Regulatory Bodies
Administrative policy and procedure development & Implementation Ensure Financ
ial Stability
Development of Plan of Correction
Time Management and Productivity
Maintenance and oversight of Plant operation
Oversight of Patient Satisfaction Survey results and correction
Experience
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Public Health Trust, Jackson Health System Miami, Florida
Administrator/Business Manager (Ambulatory Division) 10/2008 to Present
* Responsible for the administrative and operational management of the Health Ce
nter including but not limited to; budgeting, finance, contracts, facilities, en
vironmental, security, safety, personnel, and agency staffing.
* Planning, directing, and coordinating daily operational activities of Health C
enter including supportive services, such as records management, facilities mana
gement, purchasing, accounting, budgeting, general services, human resource mana
gement, and other office support services.
* Coordinate and oversee the managed care programs (JMH-Health Plan, Humana, Wel
lcare, etc.) for the center.
* Analyzes internal processes and plans or implements procedural and policy chan
ges to improve operations.
* Prepares, reviews, and presents reports, studies, and research relating to ope
rational effectiveness.
* Administers, interprets, and explains policies, rules, regulations, and laws.
* Develops plans, organizes, and administers policies and procedures to ensure s
trategic administrative objectives are met.
* Manages the activities of staff in agency to ensure continuing operations, max
imize returns on investments, and increase productivity.
* Prepares budget requests and directs, monitors, and reports on expenditures of
operational funds
* Negotiates contracts and agreements with private agencies and prepares budget
for funding and implementation of programs.
* Consults with staff and other departmental leaders, business, and private orga
nizations to discuss issues, coordinate activities, and resolve contractual prob
lems.
* Implements corrective action plans to solve problems.
* Reviews and analyzes legislation, laws, and public policy and recommends chang
es to administrative services.
* Participates in activities to evaluate or improve services
* Responsibilities involved the management of fiscal policies and procedures, in
cluding, preparation and modification of operational budgets, project reports, a
nd reimbursement packages
* Coordinates and monitors all financial activities, computer systems, and billi
ng operations of two Jackson Health System Hospital Outpatient Clinics at remote
locations
* Prepares and monitors all fiscal and budgetary requirements of several Federal
and State grant-funding programs (Ryan White, S.F.A.N, Healthy Starts, etc.)
* Manages and motivates over 18 positions of business office professionals, reve
nue cycle staff, environment workers, health information management staff, and p
atient advocates.
* Prepares and monitors Medical Centers physician utilization statistical data r
eport.
* Manage annual operating budgets associated with Jacksons billion dollars fisca
l allocations.
* Serve as Administrator on Duty to help coordinate patient flow in units. Summa
rize and prepares physician and facility average revenue, Medicaid contractual,
and write offs for General Accounting.
* Prepare monthly statistics to be submitted to the Budget Department
* Ensures development and implementation of organization-wide and unit specific
age-specific, safety, security, and infection control standards
* Provide financial assistance for other primary care centers as directed by adm
inistrators and vice president of Ambulatory Services
* Act as Community liaison between Clinics and local service organizations
Education
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American Inter-continental University Plantation, Florida
Master of Science in Information Technology January 2003
University of Fort Lauderdale Lauderhill, Florida
Master of Science in Ministry May 2000
St. Thomas University Miami, Florida
Bachelor of Arts in Accounting December 1991
Miami Dade Community College Miami, Florida
Associates of Arts in Business Administration August 1989
Computer Training
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Certified Network+ Technician; SQL*Plus, Knowledge and proficiency in Lotus 123;
Word Perfect; Peach Tree; Project Management; MS Word; MS Excel; MS Publisher;
MS Access; Power Point; Quick Books Pro; Quicken; Pro-Series; Netscape Navigator
(Internet); Quick Verse; Tax Preparation; Visio32; Personal Tax Edge; CM 2000;
Windows 95, 98, Professional, XP, and Windows Vista.
Community Involvement
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Board of Director member for:
Miami/Miami Dade Weed & Seed Inc (Treasurer and Finance Committee Chair)
Opportunity Industrialization Center Inc
Opa-Locka Community Development Corporation (Treasurer/Finance Com. Chair)
Youth Minister at Bethel Apostolic Temple Inc
5000 Role Models of Excellence Mentor
References
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* Michael Martin, Chief Executive Officer of Primary Source Mortgage Co., (305)
688-5404
* Kermit Wyche, Director of Operation, Public Health Trust - Jackson Health Syst
em, (954) 665-7954
* Mary Alice Brown, Entrepreneur & Executive Board Member of varies organization
s (305) 335-4886
* Elesha Smith, Assistant Administrator, Public Health Trust - Jackson Health Sy
stem (305) 807-9192
* Willie Logon, President of Opa Locka Community Development Corporation (305) 7
96-0834
* Thomas Richardson, District Manager, H & R Block of South Florida (786) 556-86
88
* Yvonne Edwards, Retired Jackson Health System Administrator, Entrepreneur, & B
oard Member of varies organizations (305) 978-4739