341 Avalon Circle ? Vallejo, CA 94589 ? 707-557-7603 ?
gn64fbd8@westpost.net CAREER OBJECTIVE Position in business development or sales with a progressive company that values my record of spectacular success in these fields. HIGHLIGHTS of QUALIFICATIONS > Demonstrated ability leading all business development initiatives in a wide range of challenging situations. > Strong track record achieving dramatic increases in revenue, market share and profit. > Experience conducting assertive negotiations with key executives from Fortune 500 companies. > Exceptional written and verbal communication skills; able to motivate others to deliver outstanding performance; get along well with all types of people; respectful of diversity. > History of developing and coaching sales professionals to exceed performance objectives. > Able to analyze customer needs and develop concise proposals to meet those needs exactly. > Results-focused leader skilled in building effective teams, prioritizing challenges and exceeding project goals. Aggressive and unique time- management skills. > Highly motivated, results oriented, energetic, passionate.
Innovator who leverages a broad business perspective with keen market
insight to spur revenue, profit and company growth PROFESSIONAL EXPERIENCE Yes We Care Enterprises, American Canyon, CA 2009-present Director of Virtual Operations . Manage and direct post-sales activities for companies that have recently downsized. . Provide comprehensive support to Marketing and Sales departments, guiding their strategic initiatives. . Deal personally with senior executives of Fortune 500 companies, identifying issues and providing effective solutions. . Strengthen relationships with key customers, leading to significant growth in sales and market share. . Work closely with external venders, developing rapport, trust and cooperation. AT&T/SBC, Concord, CA/ Pleasanton/ CA 1977-2009 Business Manager/Account Executive 2006-2009 . Managed all client relations for four Fortune 500 accounts. . Utilized solution-selling techniques to analyze and assess customer needs. Developed customized data/voice solutions to meet requirements precisely. . Wrote and presented business proposals to key corporate decision makers. . Assertively negotiated complex contracts, resulting in the retention of $8 million in annual business. . Created and rolled out customer learning seminars, training end users on all products and services. . Established 'single point of contact' system to improve client relationships. This led to improved customer satisfaction and repeat business. . Decreased delinquent payments from 120 days to 30 days past due. -continued- Gail Neal page two . Developed strong business relationships with clients, leading to trust, rapport, and a solid base of reliable business. . Coached, managed and mentored employees to reach beyond preconceived limits to achieve excellence. . Planed and delivered dynamic, engaging client presentations. . Expertly closed major contracts by tactfully asking for the business at opportune moments. Global Account Manager, SBC 2000-2006 . Built and maintained strong business relationships with senior-level executives. . Marketed strategic business solutions to large retail grocery, oil production, financial services, and engineering services companies. . Played central role in the design and marketing of new master service agreements. This became a lucrative and consistent revenue stream. . Achieved outstanding results - surpassing sales quota of $16 million. College Account Manager, AT&T 1998-2000 Account Executive-Commercial Business Market, AT&T 1989-1998 . Managed client relationship building and strategic selling for the Consumer Sales division. . Successfully sold to large academic accounts in California, Colorado, New Mexico, Nevada, Nebraska and Hawaii. . Generated an outstanding $600,000 average annual revenue increase. . Successfully negotiated six major contracts, growing annual revenue $5 million. . Awarded "Rookie of the Year" award in 1999. . Achieved eight consecutive Gold Achievers Club awards. . Surpassed revenue goals at 125% to 150% of quota from 1990 to 1998. . Promoted for delivering consistently outstanding results. . Attended national trade shows, demonstrating to clients the features and benefits of our products. This resulted in substantial revenue growth. Various Other Positions at AT&T 1977-1989 . Progressed through numerous administrative positions. EDUCATION and PROFESSIONAL DEVELOPMENT Bachelor of Science, Pacific Union College, Angwin, CA graduate fall 2010 Extensive corporate training in account management, spin selling, B2B sales, contract and price negotiations, time management, team building and network technology TECHNICAL PROFILE MS Word Excel PowerPoint Outlook FrontPage Territory Account Management COMMUNITY SERVICE Volunteer, AT&T Cares. Mentor elementary children in low income areas.
(Impact of Empire 15) Erika Manders-Coining Images of Power - Patterns in The Representation of Roman Emperors On Imperial Coinage, A.D. 193-284-Brill Academic Pub (2012)