Recognized qualities as a self-starter, resourceful, assertive, detailed and ent repreneurial professional, combined with outstanding communication skills, innovative strategies and consis tent goal achievement, have produced a career of ever-increasing responsibility and success. SUMMARY OF QUALIFICATIONS: Exceeded business development goals top 15% Presidents Club (Midwest), 2008-20 09 Gold Cup contender Developed and managed large territory, business plan and an annual budget Cultivated and maintained excellent relationships with Physicians, Directors, P harmacists As Owner/Operator of a Commercial telecommunications business negotiated servi ce and equipment plans, Assembled marketing/outside sales team (hired, trained in all aspects of sale, defined territory boundaries, set goals, tracked sales) Identified needs presented benefits of product(s) and contrasts with competit ors claims of efficacy Planned well-received national speaker events within set budget (from concept d evelopment to completion) Presented product(s) and services to CEO, CFO top decision-makers of mid-to-lar ge corporations, Associations, Union and Gov. groups. Trained new hires to refine sales skills, territory management and product know ledge Served as Compliance liaison between Sales Operations and Corporate legal depa rtment Utilized computer skills effectively MS Word, Excel, PowerPoint, Access PROFESSIONAL EXPERIENCE: Sunrise Senior Assisted Living Director of Community Relations Grand Rapids, Mi 1/10 to present Called on Physicians, Directors, Discharge Planners, Social Workers, and Liaison s within Hospitals, Rehabs/LTC, Hospice, Home Health Care and Senior Community r eferral sources. Managed department territory sales goals, lead database, marke ting plan and budget. Managed the development and implementation of professiona l programs, activity, marketing and advertising. Daiichi-Sankyo Inc. Grand Rapids, MI 11/04 to 1/10 Pharmaceutical Sales Representatives Developed, implemented and managed business plan for large territory. Exceeded set goals 2008-2009 Gold Cup contender (top 6 out of 88). Responsible for: knowledgeable presentation of product(s) to physicians, Served as Teamwork, Relationship and Compliance trainer/leader (Compliance liais on between Team and Corporate). Recognized for outstanding skills in communicati on, relational strategies, reach and frequency quota success, ambitious and inno vative programs and events. Utilized understanding of health care dynamics, trends, competitors, regulation s and Managed Care to effectively sell products and services. Optimized business strategies to include Pharmacy Initiative, pull-through Mana ged Care opportunities. Fostered team effectiveness and accomplishment of shared goals with Joint Ventu re Partners including successful new drug launch. SBC Communications (now AT&T) Grand Rapids, MI 07/02 to 11/04 Authorized Distributor Agent/Owner As Agent/Owner, successfully launched and managed all aspects of commercial voic e and data communication service and equipment sales business which included: as sembling sales team extensive training sessions, evaluated performance; develop ed strategies, defined territory boundaries, set goals, tracked sales and appoin tments. Sales Representative Midwest Region Top 5. Developed and implemented business plan to establish and m anage new and existing accounts. Increased market share by developing profitable relationships, networking and marketing. McLeod USA Southfield, MI 01/00 t o 07/02 Sales Manager CLEC (Communication Local Exchange Carrier). Reported to Regional Manager. Esta blished winning external sales team of 10. Defined territories, goals, quotas; d eveloped and implemented field marketing and training (cold calling, telemarketi ng, computer applicatios), set agenda for and led weekly meetings; verified dail y quotas and sales figures, budget management. Sales Executive Exceeded 100% of quota monthly. Developed innovative Referral Program implemente d nationwide by McLeod USA. Air Touch Cellular (now Verizon) Flint, MI 09/97 to 12/99 Sales Representative External corporate cellular sales. 1999 ranked 23 (out of 95), 106% revenue goa l; 1998 Presidents Club, top 15% in Michigan sales, 138% revenue goal. Responsible for developing/managing territory, effective pros pecting, proposals writing, presentations to corporate C Level, Unions and Assoc iation Groups. EDUCATION: CENTRAL MICHIGAN UNIVERSITY, Mt. Pleasant, Michigan Bachelor of Science in Business Administration Life and Health Insurance State License