Michael Lott

3879 145th Avenue Northwest

Andover, Minnesota 55304
(763) 421-8292
ml667a12@westpost.net
Objective
To focus my career path towards being an integral part of a successful and chall
enging organization.
Education
Anoka Ramsey Community College - Mass Communications/Journalism
Professional Employment
April 2009 - February 2010
TruStone Financial (formerly Teacher Federal Credit Union)
Branch Manager
Supervise the daily workflow of the largest company branch team that provides
exceptional service and makes sound decisions through coaching, role-modeling, a
nd holding staff accountable.
Train all branch staff on interpersonal skills. Teach branch staff to identify
member opportunities for financial improvement, communicate recommendations, an
d provide support. Cross-sell other products and services and open new deposit a
ccounts.
Implement, maintain, and train operational regulations, policies, procedures,
and standards to maximize accuracy and efficiency. Responsible for proactive sal
es activities that generate new customer banking relationships and accounts.
Make decisions and follow policies and procedures for the safe-keeping of cred
it union personnel, assets, and facilities.Maintain an in-depth knowledge of ban
k products to support the branch in achieving sales goals.
Utilize expert knowledge to underwrite and close consumer loans following esta
blished underwriting criteria and lending policies and procedures. Teach members
to use the loan to improve their financial well-being and provides any ongoing
correspondence. Accurately and efficiently prepare loan documents.
January 2008 - April 2009
Wells Fargo Bank
Branch Manager
Responsibility for interviewing, selecting, training, setting and adjusting pa
y rates and work hours, directing daily work, monitoring or implementing complia
nce measures, administering discipline, evaluating performance and recommending
hiring and termination decisions.
Builds, develops, coaches and manages a successful team of bankers while matri
x-line managing business partners within a branch or branches. Act as Team Lead
er responsible for individual production, team business development and client m
anagement within my branch.
Cross-sell other bank products and services and open new deposit accounts.
Management of the branch and supervision of all non-exempt branch staff curren
tly 10 FTE.
Responsible for proactive sales activities that generate new customer banking
relationships and accounts.
Coordinate operational activities to ensure satisfactory passing of audit asse
ssments and operational audits.
Maintain an in-depth knowledge of bank products to support the branch in achie
ving sales goals.
Specialize in Small Business relationship management, lending and sales.
February 2003 - December 2007
US Bank
Branch Manager
Responsibility for interviewing, selecting, training, setting and adjusting pa
y rates and work hours, directing daily work, monitoring or implementing complia
nce measures, administering discipline, evaluating performance and recommending
hiring and termination decisions.
Cross-sell other bank products and services and open new deposit accounts.
Management of the branch and supervision of all non-exempt branch staff curren
tly 10 FTE.
Responsible for proactive sales activities that generate new customer banking
relationships and accounts.
Coordinate operational activities to ensure satisfactory passing of audit asse
ssments and operational audits.
Maintain an in-depth knowledge of bank products to support the branch in achie
ving sales goals.
Specialize in Small Business relationship management, lending and sales.
Sell various Fixed Annuity and Life Insurance Products
April 2000 - February 2003
Cedar Creek Properties, Inc.
Sales Manager
Worked closely with the Applications Specialists for product technical knowled
ge.
Contributed to the Marketing Team with: Presentations, Article Contributions t
o Newsletters, User Groups, Product Tips & Product Training.
Promotion of the company training, consulting and staffing services.
Regularly conduct outbound sales calls to prospective customers.
Maintain database of customers and prospects.
Responsible for developing and executing the implementation strategy for sales
training programs in Emerging Markets.
Responsible for ensuring sales staff have the skills needed to achieve sales g
oals.
July 1993 - April 2000
Minnesota Department of Transportation
Public Relations Officer
Planned, researched, wrote and edited information materials to help present Mn
/DOT activities to the news media, employees and others.
Wrote media advisories, news releases, editorials and other informational comm
unications.
Provided consultation to others on communications strategies, planning and tac
tics, news media relations, public affairs and employee communications.
Advised management on the effect of media coverage and public perception for e
xisting and proposed programs.
Summary of Accomplishments
Developed and implemented communication and marketing plans for high profile i
nitiatives such as: Light Rail Transit, Ramp Metering and Work Zone Safety.
Managed top grossing sales team for a company record of 14 straight quarters.

Work Related Knowledge

PC: Microsoft Office, Corel Draw and Photoshop
MacIntosh: Photoshop, PageMaker, Corel Draw, Illustrator