Scott A.

Mayle
652 Cherry Hill Ct. W Apt. 3,
Columbus, OH 43228
(614) 853-3611
sm66ef10@westpost.net
Sales/Account Manager
Distribution / General Business
Possess solid experience in storing, retrieving, and integrating information for
dissemination to staff and clients with prior success in insurance, logistics,
and non-profit environments. Expert at developing and cultivating long-term busi
ness and consumer relationships while ensuring high retention success and servic
e as an interface within the public service realm. Deliver excellence in abiliti
es to control concerns; investigate, resolve complaints, and govern problems. Re
sults oriented and versatile with a solid work ethic and natural leadership capa
bilities to support overall organizational goals for growth and viability throug
h effective market share capture. Demonstrate exceptional skills in training, mo
nitoring, motivational support, personal growth and leadership which deliver bot
tom line results.
Core Qualifications
* Regulatory Control
* Training/Staff Development
* Compliance/Reporting
* OSHA Regulations/Safety
* Client/Vendor Relations
* Resource Allocation
* Sales/Marketing
* Data Veracity
* Customer Service

Professional Experience
American Cancer Society, Columbus, OH August 2006 - Present
Administrative Assistant (February 2009 - Present)
Deliver exceptional customer service to internal and external business partners
within 24 hours as required by upper management. Complete Seibel service request
s, process and document memorials and score incoming mail in a timely manner. Gu
arantee an up-to-date inventory total and respond to patron requests within the
company 24 hour deadline.
Accomplishments:
* Direct and monitor more than 15 Volunteers to complete assigned tasks daily.
* Ensure best price purchasing reducing inventory costs and saving hundreds in o
verstock.
Administrative Office Worker (August 2006 - February 2009)
Aided in establishing all facets of operations to support events, accommodations
and meetings. Conducted research and analysis', organized vendor services and
provided high-level effective resolutions to complex issues amid strict time con
straints.
Accomplishments:
* Governed more than $3,000 in inventory and supplies while assuring accuracy of
information.
* Attained 96% on annual employee performance review.
Self Employed, Columbus, OH November 2004 - July 2006
Recovery Technician/Courier
Circulated predominately in Central Ohio to coordinate and execute retrieval of
cable equipment and payment from Time Warner cable customers and pick-up and del
iver small packages; operating motor vehicle daily, schedule daily routes in acc
ordance with work orders in addition to unscheduled stops determined by dispatch
.
Accomplishments:
* Saved thousands in equipment losses and damages through excellent communicatio
ns and crisis management skills as position regularly addresses customers with s
ervice and payment issues.
* Maintained a zero accidents or complaints status according to personal custome
r service record.
Roxane Labs, Columbus, OH October 2003 - October 2004
Industrial Laborer
Effectively supervised distribution of sales material to representatives in US p
ossessions and territories; operated electric and manual pallet jacks to pick an
d pack materials, restocked and contributed to overall safety and maintenance of
facility.
Accomplishments:
* Trained over 10 new arrivals on company policies and procedures as well as tec
hniques for effectiveness.
* Handle processing for thousands of dollars in materials daily.
Siemens Energy & Automation, Columbus, OH October 2002 - October 2003
Industrial Laborer
Operated in electrical supply and component environment picking and shipping ite
ms to contractors and wholesalers nationwide; formally contributed to procedures
and safety training of recently hired associates. Correctly operated the RF sca
nner (component of PKMS inventory system) to retrieve, maintain and restock inve
ntory racks; operated electrical driving pallet jack and cherry picker to retrie
ve and replace stock.
Accomplishments:
* Provided warehouse maintenance and sustained compliance with all safety direct
ives during completion of daily operations.
* Operate procedures for thousands in supplies per day to complete projects.
Additional Experience
Safelite Autoglass, Inside Sales Representative, Columbus, OH 2002
Tempus Resorts, Inside Sales Representative, Winter Park, FL 2001 - 2002
Kemper Insurance Companies, Claims Specialist, Columbus, OH 1994 - 2001
Education & Training
Bachelor of Science, Finance, Franklin University, Columbus, OH
Training Courses/Certifications: Associate in Claims (AIC) Certification, Custom
er Service, Negotiations