PROFESSIONAL OBJECTIVE: To obtain a challenging position in billing/coding.
Experience: November 2006 to Present New Light Imaging, LLC Senior Billing Manager Nashville, TN 1 Manage Business Office with 14 employees 2 Set goals on how to improve collections and reduce bad debt 3 Set goals on how to bring refund totals down 4 Coding Radiology reports 5 Work with physician credentialing with insurance payers 6 Set physicians up on sending claims electronic 7 Work with director on monthly closing 8 Started a document scanning system 9 Updating a policy and procedure manual December 2000 to November 2006 Community Health Systems Accounts Reimbursement Supervisor Brentwood, TN 1 Managed AR for 30 physicians in the Middle and West Tennessee area, supervisin g 10 AR Specialists 2 Developed actions plans and set goals to improve cash collections and reduce bad debt 3 Assisted Director with writing a policy and procedure manual for the departmen t 4 Developed training manual and trained new employees. Perform on-site software training 5 Assisted with clinic practice assessments with regards to workflow and billing issues. Developed actions plans and worked with practice managers in implementi ng new workflow procedures. 6 Assisted cash application team with cash posting 7 Coding E& M reports 8 Assisted with physician credentialing with insurance payers
September 1991 to November 2000
Methodist Med Ctr Coordinator Physical Therapy
Oak Ridge, TN
1 Scheduled patient appointments
2 Recording/tracking vacation, sick, holiday for employees with Kronos timesheet management 3 Updated and managed patient files 4 Trainer for HBOC computer system 5 Organized and conducted new hire orientation 6 Monitored daily and monthly charges to patients 7 Monitored physician referrals 8 Performance improvement tracking and reporting
August 1989 to September 1991
Methodist Medical Ctr Insurance Clerk Business Office Oak Ridge, TN 1 Medicare, Black lung and UMWA Billing 2 Knowledge of UB92's 3 Managed and updated patient files 4 Insurance and patient refunds
January 1987 to July 1989 Anderson County Adjustment
Collection/File Clerk Oak Ridge, TN 1 Managed and updated files 2 Managed bad debt accounts 3 Most other general office duties Skills: Strong organization and communication skills. Customer service oriente d. Microsoft Office, Word Excel, PowerPoint, Harvard Graphics, Lotus 1.2.3, A miPro, WordPerfect, HBOC, Multi-line phone systems, Medical Billing, Collections , Medical Manager, Microsoft Word, Millbrook Centricity System
Education: Campbell County High School LaFollette, TN, High School Diploma Roane State Community College Oak Ridge, TN
Certifications: AAPC Certified Professional Coder, December 2005