Objective: To obtain a challenging position in the community in the areas of pu
blic health and/or special projects that will utilize my strong communication, m anagement and organizational skills. Career Summary and Skills * Directed several community outreach efforts to assist underserved individuals in the community. * Supervised employees and volunteer staff of 21 people as community relations m anager for a community based-center. * Organized and facilitated several community support groups. * Project manager and facilitator with 14 years of grant experience * Created Mentoring development program for Resource Mom of 40 people. * Serve as customer service representative for organization. * Coordinate health fairs for agency to participate. * Coordinate periodic media coverage with Marketing/Public Relations. Professional Experience Forsyth Medical Center, Patients Relations: Guest Services Representative 2009-present Work with volunteers, collaborate with medical staff to support patient needs, r esolve patient complaints and enter patient data for admissions. Practice Manager, Forsyth Medical Center 2007-2009 Oversee day-to-day operations, manage annual budget, tracked invoices, managed a nd coordinated staff consisting of twenty-two support workers, one supervisor, d elegated task, created and developed internship roles, training programs for vol unteers for a non-profit organization. Direct team responsible for development, resolved various employee and client issues to the satisfaction of all involved, provided coach and counseling to staff, recruited employees to meet the needs o f the company, created monthly reports and publishing organization newsletter. R eceived Circle of Excellence Award, implemented all grant programs, provide admi nistrative support and guidance as project manager. Developed curriculum for par enting support groups, coordinate events, promote agency through public speaking engagements and assist with marketing, communications and commercials.
Community Resource Coordinator, Forsyth Medical Center
Sandra Jones 321 Gramercy Winston-Salem, NC 27104 (336) 765-2063
Objective: To obtain a challenging position in the community in the areas of pu
blic health and/or special projects that will utilize my strong communication, m anagement and organizational skills. Career Summary and Skills * Directed several community outreach efforts to assist underserved individuals in the community. * Supervised employees and volunteer staff of 21 people as community relations m anager for a community based-center. * Organized and facilitated several community support groups. * Project manager and facilitator with 14 years of grant experience * Created Mentoring development program for Resource Mom of 40 people. * Serve as customer service representative for organization. * Coordinate health fairs for agency to participate. * Coordinate periodic media coverage with Marketing/Public Relations. Professional Experience Forsyth Medical Center, Patients Relations: Guest Services Representative 2009-present Work with volunteers, collaborate with medical staff to support patient needs, r esolve patient complaints and enter patient data for admissions. Practice Manager, Forsyth Medical Center 2007-2009 Oversee day-to-day operations, manage annual budget, tracked invoices, managed a nd coordinated staff consisting of twenty-two support workers, one supervisor, d elegated task, created and developed internship roles, training programs for vol unteers for a non-profit organization. Direct team responsible for development, resolved various employee and client issues to the satisfaction of all involved, provided coach and counseling to staff, recruited employees to meet the needs o f the company, created monthly reports and publishing organization newsletter. R eceived Circle of Excellence Award, implemented all grant programs, provide admi nistrative support and guidance as project manager. Developed curriculum for par enting support groups, coordinate events, promote agency through public speaking engagements and assist with marketing, communications and commercials.
Community Resource Coordinator, Forsyth Medical Center
1980-2001 Psyhco-educational facilitator and trainer in the areas of case management and w omen empowerment, implemented creative, and innovative approaches to training pr ograms to enhance the skills of case managers. Created curriculum for mentoring program to the faith community. Provided administrative service for engineering agency, involving data entry, payroll, appointments, and communication to employ ees for maintenance request. Project manager and facilitator, Forsyth Medical Center 1999-2007 Develop strategies and implement plan of action for grant funded programs and re cruited bilingual volunteers for Doula program. Oversee community advisory board , assist with grant writing, and provided transportation for low-income families through contract with Medicaid program. Created monthly reports, payroll and de legated task and controlled petty cash. Education Associates in Human Services Technology, Forsyth Technical Community College Bachelor of Science in Human Services, Gardner-Webb University and Masters in Bu siness Administration/Human Resource, University of Phoenix with additional semi nars in human resource. Additional skills Proficient in MS Office (Word, PowerPoint, Excel,) Windows NT/98/95, spreadsheet , scheduling, office support, invoices, customer support, office management, com municate with diverse individuals, and community relations. References available upon request