Santa Clara, Ut 84765 Cell: 435-313-8934 kb68f8aa@westpost.net aDynamic Business Leader With 25+ Years Experiencea SALES MANAGER - DIRECTOR OF SALES AND MARKETING Strong Human Resources and Human Development Background North America or Brazil Value Offered 25 years of experience in business, marketing, & sales, 15 years l eading and training sales teams and organizations to exceed revenue and profit goals. Proven track record of driving multimillion-dollar sales, growth and expansion. Specialized skills in Personal & B2B sales to diverse-industry clients through c reative methods. Strong command of international business protocols and experience conducting bus iness with a variety of businessas and executives across the globe. Expert leader/mentor/coach, relationship builder, channel developer, negotiator and strategist. Key Skills Market Expansion Strategies Business & Channel Development Sales Team Training & Leadership Complex Negotiations & Sales Cycles Client Satisfaction and Retention Territory Startup & Turnaround Lead Generation & Conversion Strategic Partnership Building Key Account Management Forecasting & Market Analytics Representative Clients Manufacturers: Orbit Irrigation AMT Labs ProMold Monarch Labs. Service: Zurich Insurance Group Intermountain Health Care Citadel Broadcasting South Davis Hospital Other: YESCO Fluid Studio DSH Housing R.C. Willey CareerProgression Peritus Financial Services / Peritus Credit Services, St. George Utah General Manager, 2007 to 2010 Sales Manager, 2005 to 2007 *Designed, built, & Marketed a diverse and broad product portfolio for financial services and credit services. (included: financing, insurance, warranties, inve stments, debt management, credit repair, and credit reestablishment) *Orchestrated a very profitable joint venture with DSH Housing and Fleetwood Hom es. *Developed unique branding for web, print and P.R.. (with a strong market voice) *Used a very specialized niche marketing approach extremely successfully. *Built agent hiring and training system, & operation systems for all departments . *Start Up to $3,000,000 in sales in 2008. *Developed strategy & C.R.M. for new credit services division. (50% of sales) *Systemized , managed & motivated 100 person call center that reached #1 in sale s. Health Restoration Systems, Rockville Utah General Manager (Partner) 2009 to Present Weekend Director 2006 to 2009 *Developed and directed weekend program for a chronic health recovery center. *Built special model for group therapy, recreational therapy, MindBody work (Lec tures and workshops) Successfully managed weekend staff. *As general manager I developed new curriculum, marketing system, & an incredibl y successful intake process. *Devised new methods for conducting group and individual therapy, case managemen t, & financial management. *Built successful systems for budgeting, affiliate marketing, strategic alliance s, general business, a niche client referral program and pin pointed PPC & SEO web marketin g. VisionQuest International, Salt Lake City Utah Director of Business Consulting and Training (Partner) 2001 to 2005 *Developed and marketed seminars, coaching, training, and consulting for busines sas. *Trained and taught over 400,000 & worked with 1500+ companies in this program. *Hired, trained , motivated, & mentored leading sales team and life/executive co aches. *Developed network of specialty coaches and affiliates. (over 140 in network) *Systemized telemarketing, web trafficking &conversion, direct mail and seminar based sales system. *Developed unique curriculum for seminars, coaching and training. *Built a unique approach to systemizing Business and Marketing plans for our cli ents that secured over $25,000,000 in SBA Business Loans. *Had a solid community following of independent salesmen, professionals, manager s, and company owners that counted on us religiously for direction and sales, ma rketing, and leadership training. *Built unique call center with 25+ highly skilled consultant tele-sales people t hat averaged $350,000 a month in sales. Professional Insurance Advisors, Kaysville Utah President 1986 a" 2003 *Built and successfully ran 3 insurance agencies in Kaysville, Ogden and Salt La ke City Utah for Farmers/Zurich and Independent Companies. (Top 10 U.S. Producer ) *Started, built, managed and sold a Professional Employer Organization (1997-200 1).(from start up to 2900 employees, specialized in construction, manufacturing, farming, and professional/office staffing) $5,500,000 annual revenues. *Founded & organized Workers Compensation Safety Groups which accounted for $9,000,000 in written premium. One of 2 general agents for Utah, Idaho, Montana. *Developed (Agency) Insurance Marketing Systems (AIMS) 1993-2003 an agent traini ng and agency marketing program for insurance agents and financial planners. *Developed rich specialized markets in commercial insurance and financial planni ng. *Hired, trained and managed a professional licensed sales staff of 15 to 25 and clerical staff of 10 to 15 that was second to none in the industry. *Incredible business systemization. Grew company to 7,000,000 per year in sales revenue. (#2 life producer for Farmers New World Life, #9 Commercial producer) *Was a very sought after convention and seminar speaker and trainer in the insur ance and financial planning industry. (Engaged for 87 events from 1997 a" 2001) Prestige International, Brasilia, Brazil - Salt Lake City, Utah President (Partner) 1984 a" 1991 *Built and successfully managed U.S., Italian (sales) side of operation of an in ternational Gem Trading Company. Exported from Brazil and Columbia to U.S.A.and Italy. *Developed network of buyers in the Gem and Jewelry Business. (Wholesalers, Manu facturers, & Retailers) *Strategically purchased and manufactured emeralds for New York manufacturing ma rkets that succeeded in over $10,000,000 in sales in 1990 alone. *Participated in strategic alliance to start and own the first high quality emer ald lapidary in Brazil that rivaled Bangkok and Indian/Sr.Lankan cutting houses. *Developed brand through trade show and print marketing that was respected for q uality and value in U.S. market and abroad. Career Highlights Earned repeated commendations for Sales and Sales leadership throughout 25+-year Career Other significant highlights include: Top Producer for Zurich/Farmers Insurance Group a" Toppers Club (16 yrs), Commer cial Masters (11 yrs), Commercial Roundtable (9 yrs), Life Masters (18 yrs), Life Rou ndtable (11 yrs), Championship (9 yrs), Presidents Council (2 yrs) Top Industry Salesman & Sales Manager - Life Insurance Million Dollar Round Tabl e (MDRT) a" MDRT lifetime member, Court of the table (2 yrs), Top of the table (2 yrs) Devoted and Respected Community Business Leader Kaysville FunFest Chairman 1992-1995, Chamber Of Commerce Board 1991-1995 North Davis Chamber of Commerce a" President 1996 Utah Soccer Association (USA Soccer) a" Coach of the Year 2002 Downtown Alliance (S.L.C.) Chairperson a" 2003 Utah Arts Council Board a" 2004 Industry Leader, Expert (Marketing, Sales, Human Development) National Association of Insurance & Financial Advisors a" President 1998 MDRT Speakers Bureau (1998-2005) Toastmasters (ALS Award) a" 2003 Published (LifeScaping and MindSight Behavior Modification Systems) 2005 DSH Housing / Peritus Financial a" Fleetwood Homes #1 Dealer Sales 2006-2007& 20 08 Director of Life Coaching (Green Valley Spa) 2008-2010 Recovery Program Director for Best Life Health (2009-2010) Developed Wellness Program for PuntaCana Resort & Club (Dominican Rep.) 2009-201 0 Specialized Training & Experience Overview Life Experience & Training LDS Mission to Rio De Janeiro Brazil (1982-1983) USA Soccer E License (1994), D License (1996), C License (2002) Business, Sales & Marketing Experience & Training American Airlines Sabre System Training (1984), GIA Gemologist (1989) Insurance Training (1987), Need Satisfaction Selling certification (1987) Securities Training(1987), Commercial Insurance Training (CIC) (1987-1988) Insurance Broker (1989), Group Benefits Specialist, LUTC Instructor (1994-96) Life Underwriter Training Council LUTCF designation (1987-1989) Certified Life Underwriter (CLU) 1992, Chartered Financial Consultant (CHFC) 199 4 Human Development Training E-Myth Academy (1988-1989), Tony Robins a" Peak Performance training (1993) Strategic Coach (1992-1995), Neural Linguistic Programming Practitioner (1994) (NLP)Master Practitioner (1998), Emotional Freedom Technique (EFT) (2001) Reiki (Ancient Healing Energy Art) Level 1 and 2 (2001), Reiki Master (2002) Four Agreements in the Workforce trainer (2002), Personality Profile Training (2 002) Certified Life Coach (2001), Certified Executive Coach (2003) Substance Abuse Counselor(LSAC) (2004), Certified Addictionologist(C.Ad.) (2008) Hypnotist Certification (2006), Certified Clinical Hypnotherapist (C.Ht.) (2009) Smoking Cessation Certified (2009), Certified in Handwriting Analysis (2010) *Great human development & human resource skills and experience *Extensive business training & experience *Vast financial, marketing and sales skill-sets to draw upon *Strong project and/or event management skills Education BA in Business Marketing, University of Utah, SLC, Ut. 1986 dual minor in Portuguese and Spanish) Executive MBA, Westminster, Gore School of Business, SLC, Ut. 1995 Languages Expert written and verbal fluency in Portuguese, Spanish, and English Technology MS Office (Word/Excel/PowerPoint/Access/Project), Various C.R.M.as, ACT!, Multip le Web and design programs, Extensive internet marketing experience, Hardware, networki ng and IT savvy. Fast Learner. International Travel & Experience Have traveled extensively throughout the globe during the past 25 years, living and/or conducting business in: -UK -Switzerland -Spain -France -Italy -Portugal -West Indies -Caribbean -Mexico -Dominican Rep. -Argentina -Brazil (4 yrs) -Hong Kong -Taiwan -China -South America