William J.

Dalton
Objective
Im seeking a Senior Data Communications position with the potential to move into
a supervisory or management role.
Qualifications
Many years experience in Data Communications with various different Fortune 500
companies. I have worked in the Wall Street environment with Automatic Data Proc
essing and Shearson, Lehman, American Express. Ive worked in manufacturing with
North American Phillips and the Alarm / Security business with Wells Fargo Alarm
Services. Lastly, Ive been working in the Disaster Recovery business for the l
ast 12 3/4 years with SunGard Availability Services.
Work History
June 1997 to March 12, 2010 SunGard Availability Services Sr. Data Communication
s Engineer 184 Railroad Drive Warminster, PA 18974
Provided all network setup for our client Disaster Recovery backup testing. Thi
s involved connectivity to Cisco routers, Cisco switches, T3 and T1 CSU/DSUs, IS
DN BRI/PRI lines, Nortel DWDM Fiber Multiplexer, modems, etc.
Represented SunGard regarding any networking questions during pre and post test
conference calls for our customers.
Maintained all network equipment in the Sungard Warminster, PA facility, includ
ing any IOS upgrades to our Cisco routers, software upgrades for our Fluke Optiv
iew Network Analyzer or card/interface upgrades.
Reduced cost by identifying and eliminating obsolete circuits and utilizing exi
sting equipment by upgrading them instead of purchasing new. This saved the comp
any over $262,000 last year.
Organized SunGard/Customer circuit and network documentation using Visio and Ne
tzoom9.
Worked with various different vendors/carriers like AT&T, Verizon, Cisco, Level
3, PECO, Fluke Networks and others on a daily basis.
Experience includes working with Cisco routers and switches, various different
T1 & T3 CSU/DSUs, Adtran ISDN ISU 512 & 128K TAs, 4K 2700 Telenex Switch, CAC Wi
de Bank 28 Muxs, Nortel 5200 & 3400 DWDM, Fluke Optiview Series III Integrated N
etwork Analyzer, various V.32, V.34 & V.90 modems, Ethernet Cat-5, Cat-6 and fib
er cabling.
April 1992 to June 1997 Wells Fargo Alarm Services Sr. Field Support Specialist
780 Fifth Ave. King of Prussia, PA 19406-3855
Helped consolidate alarm monitoring centers via T1 network services into 20 loc
ations, which produced a yearly savings of $100,000 overhead expense for each of
fice.
Responsible for maintaining and diagnosing a growing T1 and Lan/Wan network for
35 branches nationwide.
Traveled to all branches installing and configuring Mororola 6560 Router Pro un
its and 6525 Plus Concentrators.
Responsible for adding fiber backup to all our primary T1 circuits using TXPORT
1558A APS (Automatic Protection Switch) boxes.
Recommended and installed ISDN BRI backup in all branches.
Maintained T1 network documentation flowcharts for 35 branches & 2 Alarm Center
s, utilizing a graphic software package (Aperture Pro) which combines both visua
l and textual data, reports, graphs, etc.
North American Philips Data Communications Technician South Plainfield,
NJ
A Fortune 100 company is a $6.0 billion manufacturer of electronic components,
lighting products and scientific instruments.
Installed, cabled and optioned the Philips Around the World PPXN network, using
Compaq nodes. This allowed our users to access the network via Telex, PC dial-u
p, etc.
Provided divisional Flow charts indicating circuit layouts, identification and
organization. Also included Telecomm equipment type, carrier and user contact in
formation as well as defining links as point to point or multipoint.
 Optioned Multiplexers, CSU/DSUs, and modems for various different configuration
s thereby saving the firm money by not bringing in outside vendors.
Monitored all Data and Voice circuit problems and contacted the appropriate Car
riers.
Shearson, Lehman & American Express Data Communications Technician 390 Gre
enwich Street New York, NY
Ran 2nd shift and supervised junior technicians.
Installed and maintained communications equipment at a backup disaster recovery
data center in Boston, MA.
Installed new circuits, did punch downs at the demarc, ran the cables and strap
ped modems, Muxs, etc.
Automatic Data Processing Computer Operator/Data Comm. Analyst 42 Broadway
New York, NY
Operated IBM and Amdahl mainframes and Digital PDP 1170 FEPs.
Performed system IPLs, system shutdowns and recoveries.
Executed all daily production.
Monitored system performance through netview and Spectron data scopes.
1975 to 1978 United States Marine Corps. Computer/Microfiche Operator
Performed computer operations duties in a high security, Government Data enviro
nment.
Micro-fiche operator.
IBM 5081 keypunch operator.
Performed tape librarian duties.

Education
High School Equivalency Diploma OS 360 Computer Operations Scho
ol Education Command Center Quantico, VA USMC
Certificates
* Intro to Cisco Router Configuration
* Interconnecting Cisco Network Devices
* Fluke Networks Optiview Network & Analysis Troubleshooting Training Course
* Dale Carnegie Course
* References furnished upon request