Jason "J.C.

" Robinson
24245 Wilderness Oak #1201, San Antonio, TX 78258
Phone: (513) 544-0136 Fax: (484) 589-8438
Email: jr6de0cc@westpost.net LinkedIn: http://www.linkedin.com/in/robinsonjc

Asset protection / loss prevention professional with successes in highly competi

tive business settings. Expertise in driving profitable growth through reduced
expense and loss mitigation in multi-unit operating environments. Adept at plann
ing and implementation of critical policies and procedures. Keen problem solver
skilled at conducting investigations and producing restitution recovery. Proacti
ve manager and planner accustomed to adapting resource deployment to changing st
rategic priorities. Confident trainer, coach, and motivator with extensive exper
ience building strong partnerships with senior decision makers and diverse teams
to optimize asset and profit protection.

Professional Strengths
Asset Protection Management Investigative Skills Process Improvement
Contingency Planning Emergency and Crisis Response Program Development
Operations Management
Audit Specialist
Policy and Procedure Development Training and Development
Budget Administration
Partnership Building Safety Management
Data Mining
Judgment and Decision Making
Selected Achievements
Directed the total asset protection performance of three sales markets with $1.8
billion in sales annually. Oversaw the activities of 150 staff in four cities b
ased in 59 large freestanding retail units, three district offices, two warehous
e sites and one call center. Developed a strategic plan to increase operational
proficiency and improve policy and procedure audit compliance. Conducted store
visits with comprehensive security and safety audits. Developed and delivered t
raining classes for operations managers. Created and implemented a monthly perfo
rmance tracker to develop a major employee awareness campaign. RESULTS: Reduced
non-budgeted expenses by 60% in two years and added $450k back to the division'
s profit. Recognized with the division's coveted annual Most Valuable Player aw
ard.
Spearheaded a radical shift in store level loss prevention philosophy and team d
evelopment to support a new retail format. Created a performance scorecard used
to recap all monthly audited areas. Utilized scorecards to pinpoint target areas
in specific locations, facilitate training classes and drive asset protection a
wareness. Aligned leadership around key performance expectations and strategic b
usiness objectives. RESULT: Drove attainment of the #1 annual average audit sco
re in the division.
Created an incident/case management solution for a high profile specialty retail
er. Assessed existing practices and met with senior leadership team to determine
needs. Collaborated with HR, Loss Prevention, IT and Customer Service teams to
identify critical elements. Created a task force delegating specific areas to
subject matter experts. Researched all available options, and partnered with IT
team to design database solution. Conducted weekly conference calls to track pr
ogress and maintain consistency. RESULT: Completed project 30 days ahead of sch
edule. Solution was implemented company-wide for all departments.
Developed and managed a staffing and training program for new loss prevention em
ployees in a new market. Established goals and prioritized staffing needs for ea
ch new location. Implemented screening process to find ideal candidates for each
location. Administered and coordinated training and certification of all new h
ire loss prevention employees for the first five locations in the market. RESULT
: Delivered a total loss percentage below 1% during the first inventory cycle,
achieving the best inventory results for a new market in company history. Recei
ved with the region's annual Most Valuable Player award two consecutive years.
Designed and delivered a powerful profit enhancement plan for a 150-store region
of an $8 billion general merchandise retailer. Partnered with challenged manage
rs to understand key areas of concern. Benchmarked consistent performers for bes
t methods and consistency. Conducted site visits and assessed highest risk store
s. Led training sessions covering each development area. Coached underperformin
g managers to maximize performance improvement. RESULT: Facilitated a 55% redu
ction in losses the first year.

Professional Experience
Best Buy 2007 - 2010
Area Asset Protection Manager - South Central Texas
Family Dollar Stores
2006 - 2007
Regional Loss Prevention Investigator, Certified Loss Prevention Expert, San Ant
onio, TX
RuMe Corporation 2005 - 2006
Project Manager, Columbus, OH
Delta Sonic Car Wash Systems 2002 - 2004
Regional Loss Prevention Manager, Chicago, IL
T.J. Maxx 2000 - 2002
District Loss Prevention Manager, Grand Rapids, MI
Things Remembered 1999 - 2000
Store Manager, Bloomingdale, IL
Target

District Assets Protection Team Leader, Northern, VA and Buffalo, NY

Market Assets Protection Team Leader, Richmond, VA
Asset Protection Team Leader, Chicago, IL
Asset Protection Specialist, Chicago, IL 1997 - 1999
1996 - 1997
1993 - 1996
1993
Education
Bachelor of Science Coursework, Biology Northern Illinois University, DeKalb, I
L
National Merit Scholarship Finalist

Training and Certifications

Wicklander and Zulawski Interview and Interrogations Certified
Target District Trainer and Train-the-Trainer Certification
Target Insights: Interviewing and Investigations Certified