SUNSARIA L.

BALDWIN
20461 Roseland * Southfield, MI 48076
248.929.1254 * sb6f3c56@westpost.net
BUSINESS MANAGER & CONSULTANT
Operations / Human Resources
Cross-functional manager with an entrepreneurial spirit and proven accomplishmen
ts in building and directing profit and not-for-profit enterprises
Bachelor of Science degree in Business Administration plus more than 12 years of
experience managing profit and not-for-profit organizations. Excel in developi
ng Human Resources policies and procedures, recognizing and maximizing the talen
ts of individuals, and building top-performing teams. Superlative coach and men
tor; encourage individuals to seek continuous improvement. Persuasive and diplo
matic; an excellent communicator and negotiator. Interview, hire, orient, train
, evaluate and supervise employees.
Establish and grow companies to reach their full potential and earn leadership p
ositions. Passionate about creating and implementing strategic, business and ma
rketing plans and programs that drive success. Visionary who identifies and cap
italizes on opportunities. Flexible and adaptable in response to market and eco
nomic changes. Keep organizations moving forward under stressful and difficult
situations. High-energy, hands-on manager who welcomes diversity and leads by e
xample. Strong problem solver and decision maker; sound judgment. Available fo
r relocation and travel.
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Business Manager / Consultant - 1998 to Present
Conceived, created and managed profit and not-for-profit organizations. Directe
d cross-functional operations. Developed and implemented strategic and business
plans. Hired, trained, supervised and coached both paid and volunteer personne
l. Negotiated and administered contracts. Created marketing, public relations
and advertising programs that increased awareness and identified potential custo
mers. Closed sales. Allocated financial and operational resources, and tracked
and reported performance. Built and sustained excellent relationships througho
ut the business and civic communities.
Founder & CEO of Virtuous Family Community Services, Oak Park, MI
2003 to Present
Liaison between low-income individuals and community-wide services that can help
them overcome poverty. Direct all operations, including human resources; progr
am development and administration; marketing, advertising and public relations;
fundraising; and managing an all-volunteer staff.
* Raised $10,000 to fund outreach programs that have assisted many people.
* Put in place and conducted credit consulting and educational initiatives.
* Conceived, designed and developed a soon-to-be-introduced Foster Resource Cent
er Project.
* Produced and distributed promotional materials, and gained recognition for the
organization by negotiating public-service media opportunities.
* Secured donations for an $8,000 billboard and a 30,000 square foot, $300,000 f
acility.
Consultant for Estin's Enterprises, LLC, Oak Park, MI
2009 to Present
Manage a company that represents the youngest African American published author
in the U.S. Develop and distribute motivational products for children and teena
gers.
SUNSARIA L. BALDWIN - Page 2 of 2
* Produced an Audio/CD entitled The First 10 Steps to Becoming a Young and Succe
ssful Published Author.
* Lead the design and production of numerous promotional products and appearance
s.
Owner & Operations Manager of Creative Touch Cleaning, Inc., Oak Park, MI
1998 to 2010
Founded and managed a commercial cleaning company. Established Human Resources
and operating policies / procedures. Created and implemented training programs.
Supervised and evaluated 6 employees. Oversaw day-to-day business activities.
Prepared Requests for Proposal, closed sales and administered contracts. Insp
ected projects and ensured customer satisfaction.
* Produced nearly $200,000 in annual revenue; negotiated a major contract with a
cumulative value of $700,000.
* Negotiated the profitable sale of the company in April, 2010.
Executive Producer of Share It Today, Oak Park, MI
2007 to 2010
Secured sponsors to produce a Detroit-based nonprofit television program to put
disadvantaged families in touch with community services. The 30-minute broadcas
t ran live on public access television, and continues to be aired as a leased pr
erecorded program.
* Hosted; interviewed guests on various life issues.
* Involved in 80% of the production, managed the show's budget and secured guest
s.
Radio Host and Producer for Voices of Victory Broadcast
Detroit MI - 2006 to 2008
Acquired guests and led production of a series that discussed biblical principle
s as well as issues affecting the city.
EDUCATION
BS, Business Administration, 2003 - Almeda University, Boise, ID
American Management Association
Fundamentals of Financial Management / Negotiation and Employee Relations
Marketing and Development
National Association of Safety Professionals
Safety Manager & Trainer / OSHA Certified
Technology
Microsoft Office, QuickBooks, Forms Magic (accounts payable/receivable and payro
ll)
Logo Creator, Print Shop, Adobe
PROFESSIONAL MEMBERSHIPS
Oakland County Michigan Women's Commissioner / Building Trades Association
Better Business Bureau / Detroit Regional Chamber of Commerce
Michigan Minority Business Development