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Caroline Lahoud

17 Wheeler Ave #1
Medford, MA 02155
Telephone (617) 785-0117
OBJECTIVE: A sales position for a company that will benefit from a multi-lingual
representative with extensive sales and management experience.

TIBCO, Spotfire Analytics Somerville, MA
2008 to Present Senior International Inside sales
* Renewed International Accounts under 50K
* Closed International new accounts where we did not have a presence yet over
* Turned leads sent by the MDS group into new clients
* Walked customers through demonstrations of our Software in various languages
* Penetrated new industries that Spotfire had not touched before
* Surpassed my 2008 quota by 40%
* Attended President's Club in 2009
* Trained the new team of Market Development Specialists

2005 to 2007 Global Inside Sales

* Generated and qualified a stream of new prospects for our outside sales team t
otaling $2,8M in opportunities within the first 12 months
* Penetrated and learned the terminology of diverse industries as: Pharma, clini
cal, S&M, Finance, Energy, Semi-conductor, government and CPG
* Introduced Spotfire products & services and assisted potential and existing co
stumers all over the world in English, Spanish and French
* Nurtured existing prospects to the point of highest conversion to our outside
sales team averaging 40 per quarter
* Closed small licenses opportunities which were then nurtured into larger oppor
* Helped marketing with French localization services both written and verbal
* Assisted HR with the different events including the Christmas Party and leaded
an office contest.
* Received an award for being the top inside sale and surpassing my goals every

EF International Language School Cambridge, MA

2003 to 2005 Assistant director of International recruitment,
Hult MBA International Business School
* Achieved highest revenue of all sales recruiters for all 5 sales cycles result
ing on going from a cohort of 23 students in 2003 to 76 students in 2005
* Attended MBA fairs in Latin America, Europe, USA and Canada to promote product
* Developed pipeline from cold call and trade show leads
* Managed clients through entire sales process
* Trained and drove temp teams to meet and exceed revenue and enrollment quotas
* Created marketing strategy for taking newly acquired MBA school product to mar
* Provided upper management with ad- hoc reports and assistance with business pl
2003 Sales Consultant, International Language
* Provided consulting to study abroad participants on topic of intercultural und
erstanding and communication: specifically for US students going to Latin Americ
a, Western or Eastern Europe
* Coordinated travel and host family living arrangements for all study abroad cu
* Presented and Promoted study abroad to both students and parents
* Made large volume of sales calls, resulting in team obtaining #2 ranking in wo
rld sales
* Supported Upper Management and Sales Team Through Updating and Tracking of Pot
ential Customers
* Acted as Special Consultant for Admissions to MBA program for South American C
2002 AT&T Wireless Cambridge, MA
Sales Associate
* Provided personal assistance to all potential customers
* Made sales pitch to both individuals and business customers
* Negotiated price and promotions with potential customers
* Surpassed company sales goal
2002 CDS Business Mapping Boston, MA
Software Sales Consultant: Internship
* Business to Business Sales of Company Software
* Provided Customers with On-line Demos and Product Training
* Negotiated Pricing of Products for High Volume Clients
* Prospected and Qualified new Leads with 40-60 cold calls per day
2000-2001 Paris, France
Sales Manager: Contract
* Director of Business to Business Sales
* Performed Sales Pitches and Negotiation on the Phone and in Person
* Sales Representative to the United States
* Organized Corporate Promotional Event
* Qualified Leads in 2-3 Languages, and over 30 cold calls per day
* Performed Marketing Tasks and Translations in Relation to Corporate Web-site
* Acted as Primary Contact Between Customers and Business Partner Distributors
Club Leisure Sport
Malaga, Spain Marketing Coordinator: Contract
* Created marketing plan and promotions for club
* Resolved all customer and organizational staffing issues
* Taught dance and different activities for all children at club
* Provided language tutoring in Spanish, Japanese, and Arabic
Quincy College, Quincy, Massachusetts
Business & Marketing, Fall 2001- May 2003
GPA: 3.76
Institut Gestion Sociale, American Business School of Paris, France
B.S in Business, 2001
SKILLS: Proficient in CRM system, Salesforce, DecisonSite,
DXP, Microsoft Word, Excel, PowerPoint, Access

LANGUAGES: FLUENT LANGUAGES: French, Spanish, Arabic (Lebanese), En

glish, Japanese
COMPREHEND: Italian, Portuguese (Brazil), Creole (French), Middle East (Ara
TRAVELED AND LIVED: France, Colombia, Leb
anon, Jordan, Spain, Italy, Mexico, Costa Rica
* Taught after school dance to children from low income families (2002-2005)
* Phi Beta Kappa: academic honors society (2001-2003)
* President of student government (2000)
* Promoter and advisor of American Business School Admissions (2000)
* Trained in a variety of forms of Latin, Middle Eastern, and French classical d
* Promotions of clubs throughout Paris