DIRECTOR/MANAGER - ENGINEERING/QUALITY/CIP/LEAN/OPERATIONAL EXCELLENCE

GLOBAL QUALITY MANAGEMENT / LEAN & SIX SIGMA IMPLEMENTATION / MANUFACTURING

OPTIMIZATION
Technically strong MBB with excellent Leadership & People skills. Excellent peop
le and leadership skills enabling rapid completion of difficult/complex tasks an
d as a catalyst for innovation. Exceptional ability in navigating change, antici
pating company and customer future needs and implementing Lean and Six Sigma too
ls using engineering technical knowledge and "hands-on" management skills. Stron
g ability in analyzing situations rapidly resulting in identification of busines
s improvement opportunities. Ability to think strategically combined with a prac
tical sense of what can and can't be done. An open and approachable management s
tyle which promotes team building and earns the trust and dedication of employee
s. Exceptional ability to work at all levels of the business to promote buy-in a
nd walk-the-walk through leading by example.
Corporate Master Black Belt with multi-site global operations experience to incl
ude leading Lean, CIP & ISO 9001 implementations. Highly recognized for consiste
nt success in developing systems, processes, and procedures to streamline operat
ions, contain costs and enhance profit performance. Eleven years in US Air Forc
e, Enlisted Terminal Attack Controller (ETAC).
Led process improvement initiatives to reach business objectives with confidence
, determination and a results-focus through expertise in:
Kaizen & Lean Manufacturing Continuous Process Improvement Global Site Improveme
nt
Design of Experiments (DOE) ISO/QS 9000 Implementer & Lead Auditor Cost of Poor
Quality (COPQ)
Value Stream Mapping (VSM) Expense & Cost Reduction CapEx Execution
EBITDA & P&L Oversight Cost Containment & Control Total Quality Management (TQM)
CIP System Implementation Customer Relations & Service KPI Performance Indicator
s
KEY ACHIEVEMENTS
* Saved $65M for Flowserve Pump Division, leading turn-around through process im
provements at the world's largest testing facility.
* Implemented Global Quality Management System (QMS) across Flowserve Pump Divis
ion to include Global Corrective Action Reporting System, multi-lingual QMS syst
em, KPI financial tracking metrics, and Global Audit system.
* Executed culture change to implement all lean tools and process improvements n
eeded across Johnson Controls, generating $3M in revenue & certifying workers in
Lean principles of Poke-Yoke, Visual Management, Standardized Work, Cellular Ma
nufacturing, Kanban, 5S, SMED and TPM.
* Improved process at Johnson Controls, eliminating waste by 30%, downtime by 10
0% and elimination of land-filling of saturated oil materials. Received Environm
ental Award for Leadership in Pollution Prevention.
PROFESSIONAL EXPERIENCE
DEMATTEO MONNESS, LLC/GERSON LEHRMAN GROUP & OTHERS

11/2009-PRESENT
Primary research firm and full service broker-dealer serving the global institut
ional investment fund community.
Industry Consultant, Pump, Seal & Valves
Serving as part-time industry advisor on an as-needed basis.

FLOWSERVE CORPORATION
2004-2009
World leader in supplying pumps, valves, seals, automation and services to power
, oil, gas, chemical industries.
Global Quality Director & Master Black Belt, Flowserve Pump Division (2005 - 200
9)
Directed all business actions relating to maintaining and effective Quality Mana
gement System across 76 global business units with annual revenues of $2B. Overs
aw 80 quality management system employees globally, ensuring strategic project g
oals were achieved. Established yearly strategic goals & objectives while provid
ing oversight of Division monthly EBITDA and P&L.
* Saved company $10M, reducing Warranty levels from 2.0% to 0.96%.
* Led turn-around of Flowserve Pump Division at Vernon, California site, (the wo
rld's largest testing facility) through process improvements, reducing backlog w
hich resulted in annual savings of $65M.
* Developed new Global Quality System Manual, trained personnel and implemented
Global Quality Audits System, implemented new Global Automated Corrective Action
Reporting System (CARS), Supplier Quality Scorecard, Supplier Quality Manual, P
lant Reporting Operations Dashboard, Divisional Cost of Poor Quality Metrics, Gl
obal Engineering and Quality Standards, Global Final Inspection Checklist, and c
reated a Global Automated Customer Satisfaction Survey system in 14 languages, i
mproving customer satisfaction ratings and establishing a centralized global cor
porate quality system.
* Improved quality and customer satisfaction levels to build successful relation
ships with ExxonMobil/Royal Dutch Shell/ and SunCor leading to sole source contr
acts across Royal Dutch Shell and SunCor.
* Part of Corporate Core MBB team to develop and rollout new Global Lean Deploym
ent Initiative that included a Site Lean Analysis and identification of Site Lea
n Initiatives.
Corporate Master Black Belt, CIP Americas, Flowserve Corporate (2004 - 2005)
Worked directly with Divisional Continuous Improvement personnel to implement Le
an-Six Sigma throughout the organization.
* Lead Divisional Continuous Improvement efforts while working jointly with Divi
sional Champions.
* Lead a joint high-level project directly for the President & CEO of Flowserve
focusing on reducing losses of over $65M from the previous year resulting in a $
65M savings for the Division for the current FY '04 exceeding budget prediction
s. Improvement effort was also used as a benchmark to improve subsequent plants
within Flowserve.
* Developed and managed Corporate CIP President's Quarterly metrics to track tra
ining and certification rates across all divisions within Flowserve.
* Lead training for over 447 Green and 100 Black Belts resulting in improve cert
ification rates of 50% over previous levels.
* Developed Champion and Kaizen Training and lead Semiannual Black Belt conferen
ces across the America's.
CENTRAL PARKING SYSTEMS
2002-2003
Leader in professional parking management, providing parking and related service
s in NA and United Kingdom.
Corporate Master Black Belt
Recruited to implement Six Sigma program across the Corporation.
* Led waste reduction project to optimize cash flow with CFO, resulting in yearl
y savings of $16M.
* Implemented waste reduction projects in process improvements, totaling over $2
1M in savings.
* Developed global process, improving collection rates of non-sufficient-fund ch
ecks from 20% to 80%, resulting in $2M savings.
* Established corporate program to implement Six Sigma and training of 36 region
al personnel.
* Led development & implementation of new Lexis Automated Pay systems, improving
customer satisfaction.
JOHNSON CONTROLS , (AUTOMOTIVE SEATING DIVISION)
1999-2002
$25B independent supplier of automotive seating and interior systems. Supplying
Fortune customers, BMW, Daimler-Chrysler, Ford, GM, Honda, Mazda, Mitsubishi, Ni
ssan, Renault, Toyota, and VW.
Value Analysis/Value Engineering (VA/VE) Manager / Six Sigma Black Belt, Automot
ive Systems Group
Managed implementation of Lean / Six Sigma to include metrics development, champ
ion training, identification and tracking of projects and submission of capital
expenditure (CapEx) projects.
* Drove process improvements across 500 UAW personnel site to train and implemen
t Lean / Six Sigma concepts and Kaizens, resulting in $3M savings.
* Improved metal stamping process which reduced waste by 30%, downtime by 100%,
key in the elimination of land-filling of saturated oil materials. Received Env
ironmental Award from Governor of Kentucky for Leadership in Pollution Preventio
n.
* Developed and directed (RTY) Rolled Throughput Yield process improvements, inc
reasing Rolled Throughput Yields by 40%.
* Implemented Throughput/Cycle Time improvements, utilizing robotic and CNC syst
ems to reduce waste.
* Led process improvement to reduce Sunday overtime across UAW facility by 88%,
saving $500K yearly.

SUMIDEN WIRE PRODUCTS CORPORATION, (Division of Sumitomo Corporation)

1997-1999
Mechanical Engineer
Oversaw Engineering Quality for the extrusion nuclear, and military wire product
s.
* Developed and implemented QMS system to include QS 9000 registration areas of
QMS Manual, MSA, DFMEA, PPAP, SPC and APQP processes.
* Led R&D efforts to include CapEx project, improving wire drawing productivity
capability by 300% and launched new medical wire product, increasing annual sal
es $3M.
* Developed new Teflon-based wire coating to eliminate defects across Honda prod
uct line.
U.S. Air Force
Enlisted Terminal Attack Controller (ETAC) Staff Sergeant
Served globally across U. S, Europe, Asia, and the Asia Pacific Regions in suppo
rt of U. S. and Multi-National Forces for Command and Control of U.S. Air Force,
Army, Naval and Marine Aircraft and Fire Support Artillery. Project Manager Lea
d on organization of new U.S. Air Force Aircraft Control Unit in Seoul South Kor
ea. Managed 65+ Division personnel to meet minimum position certification requir
ements. Received Bronze Star for actions during Persian Gulf War.
* Supervised over 65 personnel to meet minimum yearly position certification req
uirements.
* Project Manager on organization of new U.S. Air Force Aircraft Control Unit in
Seoul, South Korea to include site selection, establishment and maintenance of
yearly budget, facility management and equipment procurement.
* Established first U.S. Air Force Enlisted Helicopter Pilot Program in support
of U.S. Army & South Korean attack helicopter units. Certified OH-58 Scout Helic
opter Forward Observer Pilot.
* Bronze Star recipient for actions during Persian Gulf War.
EDUCATION
MBA, Embry-Riddle University
BS, Mechanical Engineering, Tennessee Technological University
AS, Informaiton Systems Technology, Community College of the Air Force
Fluent in German; familiar with Arabic, Spanish, Japanese, and Korean
CERTIFICATES / REGISTRATIONS / LICENSES
Engineer-In-Training, State of TN
Six Sigma Master Black Belt Certification; Lean Manufacturing Instructor Certifi
cation, Johnson Controls
ISO/QS-9000 Lead Auditor Course, Perry Johnson Corporation