SCOTT H.

FRENCH * 2103 Via Esterlina SE * Rio Rancho NM 87124 * (505) 463-6435

OBJECTIVE To secure a position utilizing my combined experience in transportatio
n management along with my previous military background in materials handling
and equipment training.
EMPLOYMENT

YELLOW TRANSPORTATION INC. FEBRUARY 2003a"JANUARY, 2008

Shift Operations Manager Albuquerque, New Mexico
Managed three supervisors and twenty dockworkers in daily operation activities.
Managed all aspects of expediting in-bound and out-bound shipments under critica
l time-sensitive guidelines in accordance to specific standard operating procedu
res. Evaluated, analyzed and forecasted all future and current workloads to ensu
re proper resources according to budgetary guidelines. Routinely coordinated wit
h corporate on technical difficulties and devised new work plan to keep shipment
s on target. Coordinated action plans throughout the day to ensure all shipments
were on-time, and facilitated efficiently throughout the operation ensuring min
imal delays. Developed solution-oriented techniques and initiated weekly team me
etings to keep our current infrastructure running efficiently.
Orientated and trained new and current employees with all health and safety regu
lations and OSHA requirements according to company policies and procedures. Deve
loped performance improvement initiatives. Worked closely with team to improve e
mployee relations by encouraging a positive work environment through team buildi
ng, training and development, and promoting individual growth. Maintained high q
uality standards and integrity, welcomed constructive feedback and solution-orie
ntated discussions.
In addition, ensured production goals of dock/city bills per hour were met, cust
omer service and customer satisfaction were maintained at the highest possible l
evel while minimizing the raw wage goal for the terminal. Implemented and mainta
ined production and cost control policies through proper staffing, training, and
supervision. Ensured necessary resources (labor, equipment, time) were availabl
e to all employees allowing maximum productivity of operations and staff. Admini
stered performance reviews and evaluations and exercised corrective action when
necessary.
YELLOW TRANSPORTATION INC. OCTOBER, 2000a"FEBRUARY, 2003
Dock Supervisor Albuquerque, New Mexico
Supervised, organized and coordinated all activities regarding material loading,
unloading and storage. Established job assignments specific to each shipment to
ensure minimal damage-control and efficiency. Reviewed loading and unloading pa
tterns to determine how to enhance productivity, minimize cost, and deliver mate
rials on or before schedule utilizing current resources. Orientated new employee
s and worked closely with current staff to ensure all work was performed accordi
ng to company-approved procedures, standards, and specifications for dock operat
ions. Developed and implemented performance improvements through continued feedb
ack, monitoring and training.
AIR TRANSPORTATION SPECIALIST NOVEMBER, 1986-JULY, 2000
United States Air Force and Air Force Reserves Norton AFB and March ARB, CA
Initiated and monitored all preparation, and quality control of cargo selected f
or air shipment, including hazardous and classified materials. Certified Load Pl
anner: calculated weight-and-balance of aircraft ensuring safe flight. Certified
Hazardous Materials Specialist: ensured proper packaging, compatibility, loadin
g and positioning of all hazardous materials onboard aircraft. Certified Rigger
(parachute packer and inspector): ensured all standard operating procedures were
met. Shop supervisor: scheduled and prioritized daily activities.
Fully qualified materials handling operator and instructor including buses, fork
lifts, cargo transports, wide-body loaders, and tractor trailers. I currently ho
ld a CDL class B with Passenger and School Bus endorsements. Also, CPR and First
Aid certified.