Kevin E.

Edwards
3925 Yellowstone St.
Cell: (214) 680-6746 Irving, Tex
as 75062
E-mail ke71b008@westpost.net
Professional Objective
It is my objective to secure a professionally chall
enging and financially rewarding mid to upper management position with a progres
sive organization. I am a proven, successful leader with the ability to lead/mot
ivate individuals, teams and organizations to peak performances.. I am an effect
ive communicator, presenter and project leader with strong analysis, planning an
d development skills.
Notable Highlights
Leadership
* Long history of mentoring individuals, teams and organizations towards top pea
k performance with measurable results
* Developed a large, statewide team of consultants to assist South Carolina in i
ts states government reengineering efforts. The team continues to be effective i
n recommending and implementing program and policy changes in the state.
Change Management
* Devised and implemented new and inspiring customer care strategies making it p
ossible for organizations to receive nationally and internationally recognized a
ccreditation status.
Training and Development
* Designed developed and implemented training curriculum in sales, marketing, fa
cilitation, customer service, management and leadership. Invited to present keyn
ote speeches, seminars and trainings in 43 states as well as Canada and Ireland.
Program Management
* Responsible for providing technical support to 160 reporting units. Support pr
ovided largely in the area of program design, budgets and accountability.
* Conceptualized and managed cutting edge programs, creatively meeting customer
needs and organizations.
Summary of Qualifications
19 years experience in leadership and management positions
15 years experience and involvement in consulting, facilitation, and training
10 years Sales and Marketing Experience
Project leader for national and international projects
Earned many training certifications, honors and awards
Experienced Conference Keynote Speaker, Workshops and Seminar Leader
Education:
Bachelor of Science in Behavioral Science (psychology)
University of Houston
Career Highlights:
Quality Enhancement Consultant The Council on Quality and Leadership
Nov, 1996 - present
Towson, Maryland
Responsible for providing training consultation and facilitation services to CEO
's and executive management teams world-wide. Have engineered organizational cha
nge efforts for large and small organizations, resulting in nationally and inter
nationally recognized accreditation for those organizations. Have provided manag
ement, leadership, team building, and customer service training to organizations
worldwide.
Program Director Interdependence
Jan, 1996 - May, 1996
 Warren, Michigan
Responsible for managing all aspects of the organizations service delivery syste
m. Responsible for all day to day program details, including program planning, p
rogram development, budgeting, hiring and staff development.
Assistant Director MR Services Dallas County MHMR Services
June, 1990 - Dec, 1995
Dallas, Texas
Assisted 160 reporting units in the development and implementation of unit speci
fic quality enhancement plans. Assisted all MR services with budget development.
Served as internal consultant for all reporting units.
Program Manager Dallas County MHMR Services
Manage all program details. Responsible for the sales and marketing of program s
ervices in the greater Dallas area. Formulated staff training and community awar
eness programs for general purposes

Major Presentations and References upon Request