CONFIDENTIALITY REQUESTED AND APPRECIATED

CHERIE RONDINELLI
1823 Newport Terrace, San Pedro, California 90732
Messages: (714) 668-3717 * Residence: (310) 519-1420 * Cell: (310) 903-2495
* cr64c79e@westpost.net

BUSINESS OPERATIONS MANAGEMENT

RISK MANAGEMENT ~ ADMINISTRATIVE MANAGEMENT ~ COST CONTROL ~ MERGERS & ACQUISITI
ONS ~ HUMAN RESOURCES ~ ASSET MANAGEMENT ~ PROCESS & SYSTEMS MANAGEMENT ~STRATEG
IC PLANNING

* Dynamic, highly motivated, results-oriented and creative leader skilled in ass

essing requirements, determining priorities, analyzing course of action and maki
ng adjustments for peak efficiency and profitability.
* Develops new business opportunities through optimum evaluation, utilization an
d coordination of all resources.
* Career characterized by advancement to positions of increasing responsibility
and notable achievements.
* Pro-actively monitor effectiveness and efficiency of procedures resulting in e
nhanced profitability.
* Resourceful and self-motivated professional, effectively develops and maintain
s staff and management loyalty.
* MBA and BA degrees, Certificate in Paralegal Studies, and two insurance design
ations.

ADDITIONAL KEY AREAS OF EXPERTISE

Systems and Procedures Training / Supervision Evaluation / Selection

Compensation & Benefits Work Schedule Control Organization Planning & Developm
ent
Asset Management Employee Mentoring

EMPLOYMENT BACKGROUND / TRANSFERABLE ACCOMPLISHMENTS

GUARDIAN GROUP, INC. - Torrance, California 2004 - Present

Insurance construction consulting company specializing in surety, construction d
efect and claims management. Revenues of $7 million with 43 employees.
Vice President, Operations
Direct operations for this leading nationwide consulting firm servicing multiple
industries, including construction, aerospace, chemical, utilities, environment
al, health care and transportation. Interact closely with clients and sales tea
m to determine project parameters. Assist building owners, contractors, designe
rs, attorneys and lenders in reducing risk and lowering insurance costs. Manage
the Claims Management Department in providing services to both public and priva
te enterprises. Monitor daily operations and creation of business plans for bot
h short and long-term planning. Manage 43 persons nationwide. Ensure all company
policies and procedures are strictly followed. Recruit, interview and oversee m
anagement staff. Provide coaching for the Marketing Department to successfully
expand business into previously untapped sectors.
* Reduced the company's business insurance premiums by $32,000 annually.
CHERIE RONDINELLI Page Two
EMPLOYMENT BACKGROUND / TRANSFERABLE ACCOMPLISHMENTS (Continued)

* Identified company for potential acquisition; managed due diligence team and d
eveloped the acquisition proposal.
* Led the negotiation for the successful acquisition resulting in greater divers
ification for Guardian Group, increased future revenues and national brand recog
nition.
* Implemented an office supply purchase plan and inventory tracking system which
reduced office supply costs $14,000 in the first quarter with continual quarter
ly reductions and increased profit margins.
GUY CARPENTER - Glendale, California 2001 - 2004
Reinsurance brokers with revenue of $20 billion and 2300 employees.
Vice President
Personally managed six key accounts for this reinsurance provider with 40 office
s and over 2,300 representatives worldwide. Directed and instructed staff on al
l company professional standards and E&O prevention initiatives. Developed wide
-scale business plans encompassing market share analysis, revenue projections, b
rokerage summaries and budgeting. Collaborated with all departments in developin
g reinsurance slips, cover notes and proper contract wording. Conducted highly
effective presentations to potential and existing clients, resulting in increase
d revenue.
* Developed company wide professional standards and E & O prevention initiatives
. Implemented a training program and auditing process resulting in the Surety R
einsurance Department becoming 98% compliant with company professional standards
and decreasing E & O exposure.
SAFECO INSURANCE COMPANIES - Santa Ana, California 1994 - 2001
Primary insurance company with revenue of $20 billion and 2000 employees.
National Bond Claims Manager
Responsibilities included full management of 5 offices nationwide. Trained staf
f in the California Fair Claims Practice Act. Developed, reviewed and implement
ed operating procedures to assist claims staff. Set reserving policies ensuring
claims units were properly applied. Managed claims effectively by utilizing au
xiliary services such as consultants and attorneys. Instrumentally involved in
the marketing department's efforts, selling to prospects. Assisted policyholder
s with claims and promoted policy renewals. Prepared monthly reports relating t
o statistical results, staff issues and any areas of concern. Directed/conducte
d operational issue staff meetings.
* Created and implemented a third party collection plan and team that resulted i
n reducing paid losses 34%.
* Designed and implemented a Surety Claims database that generated over $3 milli
on in revenue.
* Implemented tracking and monitoring methods and a training program that reduce
d the number of default judgments by 82%.

CHERIE RONDINELLI Page Three

EMPLOYMENT BACKGROUND / TRANSFERABLE ACCOMPLISHMENTS (Continued)

PRIOR CAREER HISTORY

ERICSSON, INC. - Cypress, California
Telecommunications company with revenue of $10 billion and 19000 employees.
International Business Assistant
GENERAL ELECTRIC - Anaheim, California
Hazardous Waste Facility Manager
Customer Service Representative

EDUCATION

Masters, Business Administration, University of Phoenix, Diamond Bar, California

BA, History, William Jewell College, Liberty, Missouri, Phi Alpha Theta
CONTINUING EDUCATION AND TRAINING
Certificate, Paralegal Studies, Southern California College of Business and Law,
Brea, California, 1994
Designation, Associate of Reinsurance (ARe), Insurance Education Association, 20
01
Designation, INS 21, 22, 23, Insurance Education Association, 1996
COMPUTER PROFICIENCY
IBM PC; Microsoft Windows Office: Word, Excel, PowerPoint, Outlook
PROFESSIONAL AFFILIATIONS
Southern California Surety Association
Claims Institute
National Bond Claims Association
Construction Defect Claim Manager Association