Stephen Haight

6467 Haight Drive * Waverly, NY 14892 * 607-565-2137 * sh739274@westpost.net

Professional Summary:
Results oriented Design Engineer / Quality Engineer with over 15 years of extens
ive experience in industrial equipment design, manufacturing, and quality assura
nce. Extensive customer interface supporting product design, customer applicatio
n, and quality issue resolution. Detail oriented engineering expertise with gov
ernment contracts, voice of the customer, international and domestic supplier de
velopment, Lean Six Sigma manufacturing, ISO, EU, and Underwriters Laboratories.

Professional Experience:
Ingersoll Rand Co., Athens, PA
Quality Design Engineer, Quality Assurance 1997 to Present
* Initiated a variety of lean manufacturing Kaisen events which improved quality
, reduced lead time 15%, improved delivery, reduced headcount, lowered footprint
of assembly lines by 50%, and reduced inventory levels.
* Established a supplier defect recovery program to recover $200K annually.
* Resolved customer repeat quality issues and maintained warranty cost below 2%
of sales.
* Managed materials lab by utilizing a subcontractor which eliminated two full t
ime employees and resulted in a cost avoidance of $100K per year.
* Instrumental in implementing ISO 9001-2008, wrote procedures, work instruction
s, performed internal and third party audits, trained employees, and maintained
registration status.
* Obtained ISO / International register of Certified Auditors (IRCA) lead aud
itor certificate.
* Authorized and managed all government contract products being distributed to m
ilitary.
Design Engineer, Product Engineering 1993 to 1997
* Developed new products, qualified to government contract first article require
ments and followed thru to successful contract completion.
* Customized product to meet customer unique needs, managed engineers to assure
successful release to market and customer satisfaction with new product.
* Insured electric products met UL file requirements, resulting in successful UL
inspections and continuation with their UL listing status.
* Identified and analyzed application related and design related warranty issues
, provided customer support designed solutions.
* Managed European Union "CE" program to qualify product to comply with EU regul
ations for safety, vibration, noise, labeling, etc.

Stephen Haight
Page 2
Waverly, NY 14892 * 607-565-2137 * sh739274@westpost.net
Other Relative Experience:
Ingersoll Rand Co., Athens, PA
* Led a design group in Japan resulting in a new generation of industrial, preci
sion, automatic shut off electric screwdriver product line, achieving UL listing
, for USA market.
* Launched new low cost product line utilizing foreign suppliers, establishing r
elationships with new business partners in Japan and Taiwan. Resulted in new $2
0M business.
* Conducted site assessments, standardized and regulated performance and quality
assurance standards for new foreign suppliers and maintained warranty costs und
er 2% of sales.
* Designed OEM type product for specific customer needs, leveraging six sigma ty
pe tools resulting in robust designs, directing engineering activities to assure
completion and follow thru, insuring customer satisfaction.
* Managed the Transducerized Precision Fastener program and supervised the produ
ction of the product, including customer specials and application engineering su
pport after the sale.
Education and Professional Development:
Elmira College, Elmira, NY
B.S. Degree in Physics & Mathematics
SUNY Delhi, Delhi, NY
A.O.S. Degree in Electro/Mechanical Drafting
Training received at Ingersoll Rand:
* Six Sigma Yellow Belt * Six Sigma Champion Training * Advanced SPC Tra
ining *
* FMEA * 8D Corrective Action * Sharepoint * Design of Experiments Worksh
op *
* Geometric Dimensioning and Tolerancing
Training received outside Ingersoll Rand:
* Lead Auditor Training (QMI International) * Testing of Metals (ASM Internat
ional) *
* Government Contract Administration (GSA) * Inventive Problem Solving (TR
IZ) *
* Design for Annihilation (National Design Engineering Conference) * Human Fa
ctors in Design of Products (National Design Engineering Conference) * Applying
Quality Principles in Product Development (National Design Engineering Conferen
ce) * Public Speaking (Dale Carnegie) * SPC (Penn State) * The Engineer as
Manager (University of Pittsburgh) *
Software training:
* Unigraphics CAD * AutoCad * DrawingBoard CAD * McDonald Douglass CAD *
* Computervision CAD * Microsoft Office Products * MRP type business softwa
re *