Jay W. Kriegesmann JR.

12131 Josephine Marie, Maryland Heights, Mo. 63043 a

314.856-3131/c a jk73d3ce@westpost.net
COMMUNITY/public RELATIONS a Public Affairs
Motivated performer with diverse experience and proven results in
marketing, communications and relationship management. Confident
rapport builder; effective in building productive working
relationships based on veracity, professionalism and trust.
Versatile, persuasive communicator and presenter with an exceptional
memory for detail. Attentive listener; critical thinker. Consistent,
thorough planner. Thoughtful, balanced problem solver. Knowledgeable
negotiator. Computer literate. Unselfish team contributor with a
strong work ethic, a reputation for making the most of every
opportunity and a passion for helping others.
EXPERIENCE
EXPRESS POLICE SUPPLY
RETAIL SALES 2009-3/2010
Greeted Customers promptly; provided information regarding
merchandise. Responsible for merchandising the store and keeping the
customer area clean. Informed customers to special offers and new
merchandise.
Gateway proclean, St. Charles, MO 2007a"2009Regional Business
Manager
Marketed housekeeping/cleaning chemicals, janitorial supplies,
laundry systems, dishwashing machines and preventive maintenance
services to hospitality and institutional accounts throughout metro
East St.Louis.
Managed 30 accounts generating $18,000 in monthly revenue.
Added 12 accounts through aggressive prospecting and cold
calling, FY2008.
ADAM'S MARK HOTEL, St. Louis, MO 2006a"2007
SALES MANAGER
Mastered a new industry, without formal training. Marketed overnight
accommodations, meeting facilities, and food and beverage services to
the express meetings market, targeting local professional
associations and groups requiring 10a"75 rooms for stays of one
night or multiple nights. Followed up leads provided by St.Louis
Convention and Visitor's Bureau. Conducted tours for prospective
clients. Coordinated menus, meeting rooms and audiovisual
requirements with appropriate internal staff.
Signed Farmers Insurance to holiday reception and dinner for
75 guests.
Won Ralcorp 3-day event for 100 guests over stiff local
competition.
 Delivered average sales of $10,000a"$15,000 per month.
Sold an average of 300 sleeping rooms every 28 days.
ENTERPRISE RENT-A-CAR, South St. Louis County 2005a"2006
MANAGEMENT TRAINEE
Provided customer service to telephone and walk-in customers in one
of the busiest branches in the St.Louis market. Interviewed clients
to determine needs and completed rental contracts. Educated customers
on vehicle features. Promoted vehicle upgrades and insurance
coverage. Executed sales transactions. Transported customers to and
from the rental facility as required.
Developed a loyal base of repeat clients.
Frequently upgraded clients to larger, higher ticket
vehicles.
Thoroughly explained contracts to customers so there were no
hidden costs or unpleasant surprises when customers were billed.
Routinely achieved the highest customer satisfaction ratings
of 7 colleagues.
Earned supervisors' commendations for quality customer
service.
ANHEUSER-BUSCH COMPANIES, INC. 2004a"2005
TOUR GUIDE St. Louis, MO (9/04a"10/05)
Memorized 15 pages of historical material and product knowledge;
conducted brewery tours for dignitaries and groups of 90a"100
visitors and tourists. Assisted as bartender and gift shop attendant.
MERCHANDISER Arlington Heights, IL (2/04a"8/04)
Met with store managers in grocery chains, liquor stores and bars to
negotiate prime selling space in an intensely competitive market.
Built and stocked displays; placed POP materials. Rotated product in
50 locations every week.
CARDINALS BASEBALL, St. Louis, MO 1999a"2004
GROUP SALES (2/04a"3/04)
Promoted party room suites and group night at the ballpark to local
organizations and corporations; sold block tickets. Followed up with
previous years' season ticket holders to gain repeat sales and
referrals.
STADIUM OPERATIONS ASSOCIATE (2/03a"2/04)
Oversaw groups of 75a"100 ushers on every home game day.
Offered permanent position in Stadium Operations based on
persistence and follow through.
 Created newsletter to apprise ushers of daily promotions,
expected attendance, recent issues and resolution strategies.
Conceived and established charity raffle at each home stand.
Gained participation of all 300 ushers and presented $4,000 check to
Cardinal Glennon Children's Hospital at the end of the 2004 season.
FIELD USHER (5/99a"1/03)
EDUCATION
B. A., Mass Communications, Emphasis: Marketing and Advertising,
2002
Lindenwood University, St. Charles, MO
Held volunteer DJ position at radio station KCLC, a cool jazz
station. Played music; delivered public service announcements and
weather forecasts.
Earned 50% of college expenses.