Frank Amodeo, CEBS, FLMI 770 973-9209 fa7719bc@westpost.

net

Experience
1/05 -Present Insurance Agent (life & accident/sickness) - Selling, or have sold
, supplemental coverages, mortgage protection, individual major medical and Medi
care Advantage, pre-funded funeral arrangements..
11/01-6/04 Owner - Retail Gift Store - Peak sales of $300,000/yr and 6 employee
s.
5/94-1/01 Amodeo Consulting - Independent Employee Benefits Consultant
Assisted HR executives with various high profile, employee benefits administrat
ion and communication projects. Project managed all aspects of annual cafeteria
plan enrollments; designed and tested phone and web enrollment systems; resolved
plan design and system interface issues with insurance carriers. Wrote communic
ation materials: employee handbooks; SPDs; enrollment forms; and call center web
help pages. Resolved payroll and eligibility system problems. Supervised benefi
t administration staffs. Consulting assignments were extended multiple times as
the clients recognized my capabilities to handle additional responsibilities.
Clients and Achievements
Bank One/First USA Dallas, Tx. and Wilmington, DE.
* Advised HR executives of this 30,000 employee firm through two annual cafeteri
a plan and 401(k) re-enrollments. Served as a key participant in corporate HR de
cision-making meetings.
* Developed MS Excel and Access solutions to manually handle enrollment for a 9
00 employee group acquired just prior to annual enrollment.
* Developed employee benefit communication materials including Summary Plan Desc
riptions, benefit handbooks, call center on-line help screens, and enrollment me
eting presentations.
* Coordinated the design and testing of a PeopleSoft payroll system; phone and w
eb enrollment; and carrier eligibility system interfaces.
* Prepared Form 5500, benefit surveys and cost analyses using MS Access.
Original 3 month project was extended an additional year until Bank One was acqu
ired.
Prudential Service Bureau Louisville, Ky.
A benefits outsourcing firm
* Hired by president as a result of successfully resolving lingering contract is
sues with a client of PSB. The client was MARTA, for whom I was the acting empl
oyee benefits manager.
* Project managed all aspects of the benefits outsourcing implementation of PSB
's largest client, the City of Los Angeles. Supervised staff of 10 analysts and
programmers. Coordinated detail plan design issues among PSB, insurance carriers
and Los Angeles' consulting firm. Documented requirements for all eligibility,
payroll and carrier interfaces; enrollment forms; and, on-going administration p
rocedures. Developed and managed all aspects of IVR and system testing. Trained
PSB call center personnel on all aspects of the City of LA's benefits plans. Thi
s implementation was so successful that it led to the acquisition of Toyota as a
benefits outsourcing client - - for whom I also served as project manager. I wa
s asked to document my client consulting and implementation procedures for the b
enefit of all future client implementations.
MARTA Atlanta, GA.
Governmental Organization
* Project managed the resolution of major payroll and eligibility system, contra
ctual and procedural problems associated with MARTA's outsourcing of employee be
nefits administration.
* Assignment expanded to acting Health & Welfare benefits manager, supervising s
taff of 4 and managing $18M benefits budget. Resolved complicated employee eligi
bility and claim issues with individual carriers. Developed in-house claims, pre
mium and eligibility reports using MS Access to replace unwieldy manual methods
of analyzing data.
* Negotiated pricing, plan design, eligibility and claims administration issues
with all vendors: Blue Cross, PruCare, managed care, vision, EAP, life, STD, and
disability.
* Developed RFP documents for health & welfare and employee assistance programs.
Evaluated vendor responses.
Original 3 month assignment was extended multiple times.
Home Depot Atlanta, GA.
* Project managed all aspects of the implementation of a new disability program
for 40,000 hourly employees nationwide. Resolved detailed plan design issues wi
th the insurance carrier.
* Developed departmental administrative policies and procedures; wrote employee
benefit handbooks; designed enrollment forms; drafted brochures, newsletters and
various benefits communication materials. Coordinated activities of benefits st
aff of 10.
* Improvised an Excel and Word based system to replace a totally manual method o
f administering FMLA.
Original 3-month project was extended repeatedly.
* * * * *
9/91-2/94 Ernst & Young Atlanta, GA.
Senior Manager, Health & Welfare Practice
* Project managed numerous employee benefits administration projects for large c
lients.
* Sold consulting services; developed joint marketing proposals with other pract
ice areas.
* Managed teams of up to 8 actuarial, underwriting and communication professiona
ls.
8/87-9/91 Towers Perrin (TPF&C) Atlanta, GA. (an actuarial and HR consulting f
irm)
Senior Manager, Health & Welfare Practice
* Served as the SE region's H&W benefits administration consultant responsible f
or selling a PC based flexible benefits system, benefits outsourcing services, a
nd telephony software.
* Increased number of clients in the region from one to nine.
* Collaborated with other practice areas in developing territorial marketing str
ategies and sales proposals.
8/83-8/87 Dyer, Wells & Associates Marietta, GA. (small insurance application
s software firm)
Consulting Manager
* Performed various consulting assignments related to health & welfare claim pay
ment and employee benefit administration systems at insurance companies.
* Sold a benefits administration system to insurance companies.
5/78-8/83 Insurance Systems of America Norcross, Ga. (insurance software/cons
ulting firm)
Salesman, Consultant
* Sold group health insurance related software to insurance companies; provided
various implementation consulting services.
1/74-8/83 Prudential Insurance Company Newark, NJ
Associate Manager
Group insurance systems and organizational auditor.
Education Rutgers University - MBA (finance), BA (economics/business admin)
Certifications CEBS (certified employee benefits specialist); FLMI (Fellow in th
e Life Management Institute)
CFP (Certified Financial Planner) - all exams passed; comprehensive exam not ta
ken
License Ga. Life and Health