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Andrew F.

275 Kearney Way Waunakee, Wisconsin 53597 608
Operations Manager
Strategic Planning / Project Coordination / Market Expansion / Operations Manage
A dynamic, entrepreneurial spirit with more than twenty-three years of achieveme
nts and demonstrated success is seeking a position as a Program Director or Oper
ations Manager. Experienced in promoting growth and improving performance, excep
tional leader, trainer, business partner and effective team member.
Professional Experience
Randolph Shepard Vendors of Wisconsin / Business Enterprise Program - Madison, W
Operations Manager (2007 - Present)
Duties include manager of a program with $5M in gross sales, assisting the blind
and visually impaired operators to improve their operational efficiencies throu
gh better business practices, new business development and financial analysis. T
his includes the design and implementation of policies and procedures consistent
with the State Licensing Agencies requirements. Serve as the point of contact f
or the Wisconsin Business Enterprise Program providing on site visits, day-to-da
y technical assistance and training. Negotiate contracts with vendors for new an
d replacement equipment and facilitate repairs for equipment within the program.
Seek out and identify profitable Federal, State and private sector business loc
Key Achievements
* Successfully operated five cafeterias developing a commissary model incorporat
ed at these locations.
* Mentored newly assigned cafeteria operators to transition into a full time man
agement position.
* Achieved goals with operators by preparing net profit improvement plans for th
eir vending site businesses.
E and Company - Madison, WI
Manufacturers Representative (1993 - 2007)
As owner of E and Company, I developed all sales and business decisions within t
he prescribed contracted territory for the manufacturers I represented. This inc
luded new product introduction, account management, customer relationship, contr
act negotiations, order placement and delivery scheduling. Coordinated a network
of dealers throughout Wisconsin, Minnesota, North and South Dakota. Implemented
and monitored sales programs provided pricing quotations, product information,
equipment and seating layouts and scheduled deliveries. I successfully negotiate
d contracts for national restaurant chains and met or exceeded sales goals from
several manufacturers earning multiple company awards in recognition of performa
Edward Don and Companies - Riverside, IL
Account Sales Representative (1991 - 1992)
Expanded territory accounts through new customer acquisition and increased produ
ct penetration to accounts.
Mueller Foodservice - Menomonee Falls, WI
Account Executive for Program Sales (1986 - 1991)
Established a new primary vendor program to the health care market to procure al
l dietary needs through a single source supplier. Increased annual program sales
from $1 million to $14.2 million per year. Assisted in developing one of the fi
rst computer on-line order-entry and inventory control systems for customer use.
Kohl's Foodservice Division - Milwaukee, WI
Account Executive (1981 - 1986)
Managed territory sales of the Kohl's one-stop-shop program to key purchasing pe
rsonnel and administrators in hospitality and health care accounts throughout as
signed area. Increased annual territory sales and total customer base.
Madison Elks Club #410 - Madison, WI
General Manager (1979 - 1981)
Duties included the daily operations of a private restaurant and bar.
Hillcrest Golf and Country Club - Eau Claire, WI
General Manager (1978 - 1979)
Duties included the daily operation of the clubhouse restaurant and bar.
Hilton Hotel & Civic Center Inn - Eau Claire, WI
Purchasing Agent/Catering Manager (1975 - 1978)
Duties as purchasing agent included purchasing all hotel food, beverages, furnis
hings and consumable supplies. As catering manager I assisted customers in all a
spects of planning conventions, parties, wedding receptions and trade shows held
at the convention center.
University of Wisconsin Stout - Menomonee, WI 1971 - 1975
Major: Hotel & Restaurant Management
Kenosha Technical Institute - Elk Horn, WI 1970 - 1971
Major: Hotel & Restaurant Sales