Robert (Bob) D.

Boone, FACHE
12 Kirkton Ct
Pinehurst, North Carolina 28374
(910) 295-6563 Home * (910) 695-3263 Cell
bb7d21ae@westpost.net
Summary: An innovative, visionary, highly motivated self-starting senior executi
ve with proven abilities to enhance operational performance while boosting quali
ty and customer service. Excellent communication skills at all levels. Activel
y involved in the community. Demonstrated ability to partner with physician and
business leaders and manage multiple priorities, programs and service lines.
Skills: Strong P&L and budget management; productivity management; quality manag
ement; turnarounds; strategic systems thinking/planning; start-ups; business dev
elopment; forecasting; JVs; board, community, business and physician relationshi
ps; construction oversight; operations management and conflict resolution.
PROFESSIONAL EXPERIENCE
FIRSTHEALTH OF THE CAROLINAS, INC. Pinehurst, NC August 1987 - March 2009
Smallest AA rated private not-for-profit health system with gross revenues of $7
00 million. System includes a tertiary referral center, a critical access hospit
al and a community hospital. Moore Regional Hospital has grown from 282 beds to
its present 396 beds during my tenure and has been named a Solucient Top 100 Ho
spital and earned Magnet designation.
Vice President, Professional Services, (July 2002 - March 2009)
Directed and managed 9 clinical and non-clinical ancillary services. Served as
administrative liaison for Facilities and Patient Care Committees, voting member
of Ethics, Claims, Technology & Innovations Committee and IRB. Administrator fo
r Rehabilitation Hospital.
* Saved $22 million on heart hospital construction by re-bidding project
* Developed and built more than $100 million in projects on time and under budge
t including: patient tower, ER expansion, Cancer Center, outpatient and expanded
energy plant
* Championed Lab/Emergency Department six sigma turn around time project reducin
g lab result time from 1 hour 50 minutes to 42 minutes on average
* Provided leadership for stroke six sigma project resulting in CT scan results
back to the ED physician in 22 minutes down from 2 hours
* Drove improvement in overall division productivity from 92% to > 105% in 2 yea
rs resulting in > $1million in labor cost reduction in overtime and improved eff
iciency
* Established two Joint Ventures with medical staff members resulting in approxi
mately $0.8 million in new revenues to the system
* Aligned capital purchases with hospital goals through chairing Technology Asse
ssment Cmte
Vice President, Business Health Services, (January 1996 - July 2002)
Provided leadership for 9 regional service departments and activities. Served as
administrative liaison for Patient Care and voting member of Ethics Committee a
nd IRB. Administrator for Rehabilitation Hospital.
* Designed, developed, opened and operated new central laundry facility saving $
0.5 million in operational costs annually
* Envisioned and opened 5 medical fitness centers with contribution margins aver
aging 25%
* Recruited and signed over 65,000 covered lives to occupational health program
contracts
* Grew clinical revenues of fitness programs by 500% in 2 years by providing pro
gramming support for 7 of 9 service lines
* Assisted in integration of two acquired hospitals into the overall system stre
amlining and standardizing services, capital equipment and supplies resulting in
 operational costs savings in excess of $3 million to the system
Vice President, Professional Services, (January 1992-December 1995)
Managed and directed 13 clinical ancillary departments. Administrative staff sup
port for medical staff committees and four of nine service lines. Member of Heal
th Information Steering (selection) Committee, 2010 Facility Committee and IRB.
Founded Hospital Ethics Committee.
* Built CARF accredited 25 bed rehabilitation hospital from concept to mature op
erating entity exhibiting profit margins in excess of 16% annually
* Planned and built $7million, 52,000 square foot medically based fitness center
profitable within first full year of operation and mature contribution margins
in excess of 30%
Vice President, Inpatient Services, (April 1989-January 1992)
Managed nine clinical ancillary departments plus wellness center. Served as memb
er of Institutional Review Board (IRB)
* Started invasive cardiology program leading to open heart program in 1991. Pr
ogram has developed into one of most profitable services offered by the system
* Introduced concept of retail customer service improving customer and staff sat
isfaction
Director, Professional Services, (August 1987-April 1989)
Managed six clinical ancillary, one support department and wellness center. Ser
ved as member of Institutional Review Board (IRB)
* In-house consulting for wellness center - grew from 130 to 950 members in two
years
HAMILTON HEALTH CARE SYSTEM, INC., Dalton, GA
Executive Assistant to the President August 1986 - March 1987
US ARMY - Various healthcare related reserve duty positions April 1982
- August 1987
Various healthcare related active duty positions January 19
79 - March 1982
EDUCATION
Georgia State University - Master of Health Administration
Georgia State University - Master of Business Administration
Wake Forest University -Bachelor of Arts - Degree in Chemistry