Nathan McBee

4541 N Congress Ave.

Portland, OR 97217
nm7d2e9c@westpost.net
503-774-4776
OBJECTIVE: To contribute to a company where I can make a positive impact on syst
ems and infrastructure. By understanding the organization and system requirement
s, my goal is to enable people and groups to work better and more productively w
ith technology.
EXPERIENCE:
New Avenues for Youth
Director of Information Technology
Portland, Oregon
Jan 2007 - June 2010
* Redesigned network systems with 3-4 locations, drastically improving reliabili
ty and functionality.
* Migrated circuit over to new connection cutting monthly cost dramatically and
increasing speeds by 10 times.
* Communicated with non-technical management and provided leadership for IT for
non-technical users.
* Implemented Microsoft technology including Exchange 2003, SharePoint 2007, and
SQL Server 2005 with Reporting Services.
* Built and customized SharePoint sites, integrating Reporting Services with Sha
rePoint 2007.
* Reshaped service and customer satisfaction with regards to IT services dramati
cally improving support and confidence in IT.
* Successfully managed all IT projects with budget of 150K, software engineer an
d one Desktop Support personnel.
* Successfully managed software development and design using the Agile/Scrum met
hod of development.
* Dramatically improved reliability of internal tracking system, reporting outco
mes and data integrity by redesigning systems.
* Managed data cleanup, consolidation and clean up, eliminating redundant system
s and processes.
* Administered Cisco network LAN and WAN networks.
* Implemented documentations and checklists to provide structure and organizatio
n for internal IT department.
* Implemented Web filter for youth accessing internet using DansGuardian on a Re
d Hat Linux 5.0 server.
* Introduced new cell services better supporting mobile users with Blackberry En
terprise Server.
* Supported Education Lab and Job Training Lab with 30 workstations and hundreds
of users weekly.
* Provided training on specific IT topics to homeless youth and interns in a cla
ssroom setting on a weekly basis.
IT Manager
onOne Software Inc. (formed from Extensis)
Portland, Oregon
June 2005 - Oct 2006
* Developed and executed projects based on requirements, budgets and timelines.
* Build and administered 24/7 uptime reliability for web commerce server farm, p
eak periods with 20K simultaneous connections.
* Worked with marketing and engineering VP's to lead and implement development a
nd customer management technology.
* Built all infrastructure from the ground-up with the following environments
-Red Hat Linux Enterprise Server 4.0 (Cluster of 64-bit, 32-bit servers).
 -Cisco PIX 515E Firewalls/Catalyst 2970 Switch at co-location and office.
-Deployed and administered mySQL server installation for web backend.
-Implemented PayFlow Pro Web Commerce solution working in tandem with web d
evelopers.
-Managed multiple projects with internal and external team members
Data Consolidation
Multiple phased web development
Accounting systems integration
Designed external customer support processes and procedures
-Managed all daily systems and check-lists
-Consolidated Phone and Data Services to reliable T-1 connection.
* Contributed to sales and demo of products by sharing trade-show responsibiliti
es nation-wide.
IS Support Specialist
Extensis Inc.
Portland, Oregon
July 2003 - July 2005
* Provided daily help desk support for 100-120 local end users and 15-20 offsite
users.
* Administered Exchange Server 2003 within Active Directory environment.
* Built demonstration images for Mac and PC tradeshows including Macworld.
* Systematically upgraded 95% of users to Windows XP and Office 2003.
* Built secure, online ASP form for online open enrollment with database back-en
d.
* Deployed or repaired 15 new server systems for production use including the fo
llowing:
- Deployed Microsoft SQL Server 2000 installation and administration.
- Assisted with Oracle Server installation and build deployment for QA testing
.
- Executed multiple Windows 2003 Advanced Server installations and administrat
ion.
- Deployed Mac OS X Server integrated with Active Directory, Apache services a
nd remote administration.
- Deployed Microsoft SharePoint Server installation and administration.
- Deployed Microsoft Project Server installation and administration.
IT Support Engineer (Contract Position)
Directquality Corporation
Portland, Oregon
March 2003 - July 2003
* Worked as front-line, first tier support engineer providing troubleshooting an
d maintenance for 15+ clients in Portland.
* Responsible for hardware and technical service sales.
* Designed GUI interface and specked a customized support application to be buil
t in India with the following features:
- Support requests and problem tracking.
- Project proposals and execution.
- Procurement and quoting.
- Client approval and review.
Creative Lab Sys Admin
PSU, Instructional Development Lab
Portland, Oregon
July 2000 - March 2002
* Designed and supported computer lab with web, graphic, digital audio and video
development.
* Responsible for building, maintaining and installing servers and workstations,
both hardware and software.
* Responsible for migration to Windows 2000 Advanced Server with web and streami
ng services.
* Migrated Mac workstations to OS X and PC workstations to Windows XP.
* Instituted Active Directory Services within a mixed platform environment.
* Experimented with Apache and Samba services on Linux platform.
* Instituted revenue generating media production and development for department.
* Improved quality of support, training and technical procedures.
* Worked closely with customers in teaching application tools and technology.
IS Support Specialist
Axiom Electronics
Beaverton, Oregon
July 1999 - January 2000
* Dramatically altered IT image and environment through improved customer relati
ons and good technical skills.
* Maintained Novell and Win NT Server, Exchange Server, and custom built http up
load server.
* Maintained Manufacturing Resources Planning (MRP) Software, including internal
ly developed applications.
* Worked closely with users in software education and trouble-shooting.
* Custom build hardware and software configurations for user-base.
EDUCATION:
Portland State University
Bachelor of Arts in International Studies
Huazhong Normal University Chinese Language Program (fluent Chinese speaker)