Phone (619) 749-6639 * Cell (619) 985-9802 * tm7f5d3e@westpost.

net
TOVI BACLING MOSEY
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PROFESSIONAL SUMMARY
A proven exceptional leader, who has successfully increased business productivit
y and profits of sole proprietorships and small corporations by creating and mai
ntaining accounting procedures, office administration, and computer systems and
networks. With over 15 years experience in management, bookkeeping and computer
s, my dynamic, innovative and resourceful nature, gives me the ability to realiz
e a company's vision and use my expertise in the following areas to help compani
es accomplish their goals and continue to grow.
Areas of Expertise:
* Maintaining Key Relationships * Customer Service for Sales and Customer Sati
sfaction
* Design/Upgrade Business Procedures * Staff Development and Training
* Prepare and audit internal financials * Business Plan Development
* Computer hardware and software expertise * Operations Management
*Microsoft Certified Systems Engineer *QuickBooks Professional Advisor
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PROFESSIONAL HIGHLIGHTS
Proposed and recruited an "in house" council to assist owner with legal decision
s decreasing the company's reliance on numerous outside lawyers. Result - Legal
costs reduced by over $200,000 the first year.
Designed, proposed, implemented and managed an "in house" property management de
partment. Result - Management cost per unit was dropped from 12% to 2%, an aver
age savings for the company of $16,000.00 per month.
Streamlined QuickBooks accounting procedures and staffing for the timeliness and
accuracy of the importation of financial information kept on third party softwa
re to QuickBooks. Result - Professional accounting fees decreased $80,000.00 ye
arly.
Recruited a loyal staff base ranging from lawyers to receptionists.
Knowledge of computers and networks has proved invaluable by keeping the down ti
me of the networks from hours to minutes.
Orchestrated and performed the strategy to increase the business's 50 investment
rental properties to 87 investment rental properties in 9 months.
Within 2 months of designing and overseeing the Property Preservation Department
, the broker scores decreased from over 20% (failure rate to less that 3%) recog
nizing him as top in his field in California by the Freddie Mac Asset company.
After 3 months of starting the concept of" branching", the RLW Real Estate Corp
oration, branches rose from 0 to 75 across the nation just by training our poli
cies and procedures on how to be a successful REO agent or Broker
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CAREER DEVELOPMENT
Director of Operations and Sales for partners June 2008 - Present
RLW Real Estate and Loss Mitigation Network
* RLW Real Estate and Loss Mitigation Network partnered as a Short Sale/REO trai
ning company. While RLW still focuses on training REO Classes and selling branc
hes. Loss Mitigation focuses on Short Sales and memberships to their agent port
al.
* My role in the merger was to assist in the merger and the bookkeeping for both
companies while creating a third accounting system for the merged company.
* Maintain Operations of merged companies

Director of Operations/Finance to Broker June 2008-Novenber 2009

RLW Real Estate, Inc.
* Hired as consultant to assist a successful REO Broker start his own Real Esta
te agency
* Consulted on past book keeping and worked with accountant to "update books" to
current date form 2005 for tax filing
* Created and did the accounting for the current company.
* Managed and wrote policies and procedures for the following Departments for a
successful REO Real Estate agency
o Front Office
o Escrow
o Accounting
o Property preservation
* With my direction, the above departments were able to close 200 REO listings i
n 3 months
* In January of 2009, RLW Real Estate began to grow by selling Franchises. Impl
emented procedures in the back office to support the new franchise. As well as
take care of the franchisee books if needed.
Sabbatical 2007 - 2008
Bookkeeper/Office Manager to Chief Operating Officer 2003 - 2007
Creative Capital Leasing Group, LLC
* Hired as bookkeeper promoted to COO in March 2006
* Reorganized and managed a staff of 10
* Directed Real Estate Purchases/Sales/Exchanges
* Managed four departments - Legal, Leasing, Property Management, Operations
* Responsible for financials which were given to a third party company for a man
datory "Audited Financial Report"
* Provided banks and investors with the immediate requests of "Management Finan
cials"
* Maintained and strengthened relationships with banks and investors
Founder and President 2001 - 2003
Custom Business Design, Inc.
* Design and train clients to use QuickBooks for bookkeeping
* Coach, consult and advise on services and procedures to help ease office admin
istration
* Design computer systems and networks
Consultant 1998 - 2001
MAC Plastering, Inc.
* Developed office administration procedures
* Researched professional services
* Designed and used QuickBooks for accounting purposes
* Trained employees to use and maintain systems for continued success
* Company increased average profits from $500,000.00 to $1,500,000.00
Consultant 1997 -1998
Paul Chilson Plumbing
* Converted a manual accounting system to QuickBooks
* Maintained and trained owner on how to use software
Full Time Mom 1993 - 1997
Domestic Engineer
Executive Assistant to Broker/Owner 1993
Century 21, May West
* Daily Duties included clerical work, customer service, data entry and advertis
ing
* Installed and developed a computer program to personalize bulk mailing for age
nts
Executive Assistant to Owner 1992 - 1993
Carol Costarakis Design
* Daily Duties included clerical, accounts payable/receivable, tax preparation,
and customer service
* Researched and installed a new computer program on the market...QuickBooks. W
orked with Intuit as a test site.
Uniform Manager to Assistant Front Office Manager 1989 - 1992
Ritz Carlton, Laguna Niguel
* Department responsibilities included distribution of 850 employee's uniforms w
ith hours of operation 7 days a week, 18 hours a day.
* Managed staff of 4
* Designed and developed an inventory program and Uniform Distribution Standard
to be used in all new hotels.
* Department responsibilities included Front Desk Operations, PBX operations and
guest relations.
* Managed staff of 10.
* Complete authority for entire hotel as "Manager on Duty". Responsibilities in
cluded maintain customer relations and directing hotel emergencies.

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EDUCATION
1986-1988 Cornell University, Ithaca NY
2000 MicroSkills Computer Learning Center
Microsoft Certified Systems Engineer and Microsoft Certified Professiona
l
2002 Intuit Internet Certification
Certified QuickBooks Professional Advisor