THOMAS J.

MARTHERS
355 Ashley Creek Drive, Elgin, SC 29045
Home: (803) 729-4450 Cell: (803) 600-5181
Email address: tm80ab9e@westpost.net
Summary
An effective and versatile manager with over 10 years of experience in managemen
t, retail management, marketing, purchasing, inventory control, process developm
ent, quality assurance and project management. A recognized team player with dem
onstrable communication, team-building, sales, business analysis, process develo
pment, project management, and inter-personal skills. Foundational skills includ
e organization, attention to detail, flexibility, reliability, self-starter, tea
m player, problem solving, effective communication, ability to multi-task in a f
ast-paced environment and a superior work ethic.
Professional Experience
Day-to-day Business Operations Management
* Hands-on managed and directed employees in the day-to-day operations of a 24/7
service operation
* Defined, implemented, managed and analyzed business processes within organizat
ion
* Handled AP, AR, Dispatch, Banking and Collections activities
* Defined, managed and monitored all purchasing and inventory control operations
relating to office, project materials, fleet and tool operations
* Administered a Drug-Free Workplace Program and conducted drug testing as requi
red
* Developed and implemented processes, policies and procedures to ensure OSHA co
mpliance
* Developed, implemented and maintained effective, repeatable, and measurable qu
ality processes to monitor performance and productivity
* Retail sales and training of staff involved in retail sales activities
* Held weekly team meetings to motivate, monitor and improve performance and tea
m dynamics
* Engaged in customer networking and development activities
* Defined, managed and monitored human resource activities
* Involved in making computer and networking decisions with regard to hardware,
software and process automation to increase operational efficiencies
Marketing
* Defined, implemented, managed and monitored marketing programs to include work
ing with advertisers, media, advertising reps, community organizations, etc.
* Met with advertising reps, media reps, etc. to define market approaches
* Prepared and monitored marketing / advertising budgets
Retail Management
* Worked over the counter sales
* Trained staff for retail sales
* Stocked inventory for retail trade, working with vendors to get best pricing a
nd promotional deals on showroom products and shelved inventory
* Worked with in-house space designer to keep showroom inviting, customer friend
ly and functional
* Drove business at the store level using merchandising and selling skills
* Built strong relationships with key decision makers to ensure complete and tim
ely execution of merchandising initiatives.
* Ultimately enhanced the image of product lines at retail level.
Purchasing / Inventory Control
* Defined, implemented, managed and monitored purchasing processes
* Defined, implemented, managed and monitored automated inventory control system
* Involved in software and hardware decisions to support inventory control
* Worked closely with vendors to get best pricing and promotional deals
* Executed, managed and monitored purchasing and inventory business processes
Software Expertise
Familiar or knowledgeable in: Microsoft Word, Microsoft Excel, Microsoft Outloo
k, Datastream MP2, WINTAC, Windows (95 and up), IE, Netscape, Adobe Acrobat and
others.
Employing Firms
Palmetto State E-cademy (2009 - 2010) / Business Manager
* Human Resources
* Benefits Manager
* Accounts Payable
* Accounts Receivable
* IT
* Inventory Control
* Banking
* Purchasing Agent
Franklin D. Services, Inc. (1999 - 2008) / Manager of Camden Satellite Office
* Day-to-day operations
* Supervised staff
* Project management
* Retail management
* Marketing
* Purchasing
* Inventory control
* Business process engineering
* Banking
* Proposal development & submission
* Human resource activities
* Client and vendor relationships
HealthMagic, Inc., Columbia, SC (1998 - 1999)
* Worked with software development teams to implement QA and testing processes f
or client/server and Web-based software products
* Performed quality assurance testing
* Worked with development teams through iterative cycles to move software produc
t to deployment
* Developed quality process documentation
* Participated in weekly project/product team meetings to assure that quality is
sues were prioritized and resolved
* Promoted a strong end user focus throughout the entire quality cycle, from pro
ject inception to project completion
Bi-Lo, Columbia, SC (1994 - 1998)
* Front End Supervisor in charge of front end personnel to include cashiers and
bag boys and responsible for customer satisfaction and issue resolution.
* Learned and mastered all operations of various departments within store to inc
lude Meat Department, Frozen Food & Dairy Department, Deli/Bakery Department, Pr
oduce Department.
* Began employment as Bag Boy and Cashier and worked my way up to Front End Supe
rvisor.

Education
Bachelors in Management, USC
Bachelors in Marketing, USC
References
Available upon request.