MARY CANFIELD, CBA

516 Stewart
Park Ridge, IL 60068
(847) 823-7385
OBJECTIVE
Accounts Receivable Manager/Senior Credit Analysta. To provide prompt, professio
nal and accurate accounts receivable and credit and collections processing that
will drive results to improve cash flow metrics and organizational profitability
SUMMARY OF QUALIFICATIONS
a Strong financial management background, including: accounts receivable, collec
tions and reconciliation management
a Self-disciplined, enthusiastic, professional, able to work in an environment w
here higher standards of performance are expected and achieved
a Ability to support all operations; accomplish operational and organizational o
bjectives; complete special projects; respond to inquires; work with and/or dire
ct various departments within an organization, and develop management informatio
n tools
a Excellent multi-tasking skills; prioritizes and performs a variety of concurre
nt tasks with minimal direction; exceptional work ethic; uses time productively,
maximizes efficiency, and meets challenging work goals
a Extensive PC experience in Window-based AS-400 environment (MS Word, Excel, Ba
an, Legacy, & J D Edwards
EMPLOYMENT HISTORY
IAB Solutions LLC, Clarks Summit, PA
2009 - 2010
Outsourcing accounting firm specializing in deduction resolution/cash management
/ Project Kraft Foods Global.Northfield, IL
Accounts Receivable Analyst/Cash Application/Collection/Contractor
a Apply receipts (cash, checks, EFT, Wire Transfers) timely and accurately both
in foreign currency and USD
a Resolve any discrepancies on the remittances through customer contact
a Maintain customer master setup to ensure optimal efficiency
a Run daily bank reports and related lock box reports
a Research discrepancies on remittances or prior misapplication on customer's ac
counts
a Effectively employ collection strategies and timely follow up for assigned acc
ounts to collect past due invoices while providing a high level of customer serv
ice
a Develop and maintain strong working relationships both internally and external
ly with accounts and market

SCHNADIG CORPORATION, Des Plaines, IL

1995-2009
Manufacturer of furniture for the living room, dining room, and bedroom, and sel
ls its products through US furniture retailers
Accounts Receivable/Senior Credit Analyst
a Review customer financial information for the purpose of monitoring credit ex
posure
a Handle collection of delinquent accounts receivable in order to minimize reve
nue loss
a Determine, research and resolve customer disputes
a Approve/deny customer orders based on customer financial and payment status
a Review credit information source, i.e., current financial statements, D&B, FM
CA, and Lyons credit reporting firms, manual credit check in order to make decis
ions regarding the assignation of customer credit limits
a Conduct daily reviews of pending held orders file to approve or deny shipment
a Rectify account discrepancies (e.g. pricing errors, short shipments, consulta
nt errors, provide invoice copies, proof of delivery, preparation of credits, et
c.) in order to secure payment
a Prepare monthly collection reports and detailed documentation for delinquent
accounts
a Interface both internally and externally with management and sales force to r
esolve problem accounts
a Perform collection activities and maintain control of corporate accounts thro
ugh telephone and written communication to resolve disputed charges
a Research complaints and charge backs to resolve credit adjustments, and decid
ing which accounts should be referred for further action
a Improve collection activity by directing the process at earlier stages result
ing in improved cash flow
KROCHaS & BRENTANOaS, Chicago, IL
1968-
1993
Was the largest bookstore in Chicago, and at one time the largest privately owne
d bookstore chain in the U.S. It closed in 1995
Credit Manager (1989-1993); Assistant Credit Manager (1968-1989)
a Managed the processing of accounts payable, accounts receivable, and was resp
onsible for all collection activities
a Processed paperwork for over 4,000 vendors; administered store credit card sy
stem for over 25,000 personal and commercial charge accounts
a Sourced and ordered office supplies for the chain; developed an inventory syst
em that led to more efficient ordering
a Handled all client and vendor inquiries regarding accounts

a Improved corporate cash flow through timely collection of A/R, follow-up, and
continual customer interaction to resolve disputed charges, resolving credit ad
justments, and deciding which accounts to be turned over for collection
a Prepared a variety of reports for accounts receivable analysis, account maint
enance functions, accounts reconciliation reports, adjustments, and write-offs
a Opened, reviewed and maintained accurate customer files
a Interfaced with various internal departments including Sales, Order Administr
ation, Accounting, and Customer Service
a Established effective credit policies and procedures to reduce company bad de
bt, account fraud, bad checks, and vendor claims that dramatically reduced compa
ny bad debt exposure and increased cash flow
EDUCATION & TRAINING
a Credit Business Associate (CBA), National Association of Credit Management
a Advanced Word Processing, Oakton Community College