Driven professional with 10+ years of diverse work experience seeks a challengin

g career that will provide potential for long term growth.

Summary of Qualifications
* Effective communicator with proven public speaking skills in debates and prese
ntations
* Positive and ambitious work ethic that lead to three promotions within differe
nt industries
* 3+ years Project Management experience
* Critical reasoning skills that result in proven strategic problem solving abil
ities
* Exceptional time management skills that results in successful deadline complet
ion while juggling competing priorities
* Outstanding team player that recognizes when to lead and when to follow, but a
lways works towards the desired outcome
* 3+ years experience leading diverse teams
* Focuses team member's strengths to aid in continuous process improvements

Selected Career Achievements

Operations/Program Management
* Created a systematic billing process that increased annual cash flow by over $
650,000 annually
* Created programs, recruited and supervised volunteers to better serve older ad
ults and adults with disabilities
* Due to persistence and persuasion increased vendor participation by 33%
* Through strategic planning and delegation implemented electronic health record
s system
* Executed transition to 100% electronic medical billing for over 1.8 million do
llars in annual revenue
* Achieved hotel record for 100% occupancy for an entire month
Human Resource Management
* To increase employee performance and productivity implemented employee wellnes
s program
* Revamped employee compensation structure to increase productivity
* Redesigned employee benefits package to reduce employee turnover
* Provided HR consultation in employee discipline and termination to promote emp
loyee development and minimize company liability
* Created strategic staffing goals, recruited, placed and oriented appropriate c
andidates to achieve those goals.
Professional Experience
HR/Operations/Billing Manager April 2009-Present Winds of Change M
ental Health Center Missoula, MT
ADRC Coordinator/Information & Assistance Specialist January 2007-April 2009 M
issoula Aging Services Missoula, MT
Assistant Staff Coordinator June 2006-January 2007 Home Instead Senior Care
Missoula, MT
Insurance Assistance/Office Manager April 2004-June 2006 Northwestern Mutual
Financial Network Missoula, MT
Front Desk Manager August 2000-April 2004 C'mon Inn Missoula, MT
Education
* University of Montana, Pre MBA Business Foundation Courses-January 2010-Presen
t
* University of Montana, Bachelor of Arts & Science in Philosophy, May, 2006
* University of Montana College of Technology, Associates Degree in Human Resour
ce Management, May, 2002
Technical Programs
* QuickBooks, Access, Excel, Word, Power Point, Publisher and customized softwar
e for each of the five positions I have held
Professional Affiliations
* Society of Human Resource Managers 2009-Present
Certifications
* Local Ombudsman, State of Montana, January, 2008
* State Health Insurance Program Counselor, State of Montana, January, 2008
* Certified Information & Referral Specialist, Alliance of Information & Referra
l Specialists, October, 2008