Billy K. Whitaker, Sr.

1140 Crystal Circle

Jacksonville, FL 32221
904-955-2777

EXPERIENCE HIGHLIGHTS
1994-2010 Coca Cola Bottling - Jacksonville , FL
Merchandiser, Driver Supervisor, Account Manager and District Sales Manager
As District Sales Manager I hired, trained, developed, motivated and evaluated A
ccount Managers
and Drivers while making volume and gross profit goals.
1993-1994 Southeast-Atlantic Corporation - Jacksonville , FL
Salesman
Introduced new product to over 275 accounts while defining customers needs by em
phasizing service and satisfaction.
1983-1993 7-Up Bottling of Richmond - Richmond , VA
District Manager 1990-1993
Hired, trained, directed, motivated and evaluated staff, including sales, admini
stration, warehouse and delivery, providing multi-million dollar distribution se
rvice of over 50 lines of bottled and canned soft drinks and beverages. Develope
d marketing and sales programs focusing on independent retail markets while incr
easing account volume and sales averages with major and chain accounts. Emphasiz
ed the introduction of new products and lines such as Evian Water, Snapple and o
ther New Age Beverages to all of over 500 accounts.
* Successfully turned around a sluggish operation by motivating sales people to
solicit
Smaller operations instead of only large accounts.
* Consistently maintained a 10% cold call success rate.
Salesman - Baltimore , MD 1983-1990
Maintained multi-million dollar sales to over 300 accounts ranging from hotels t
o Chinese restaurants throughout suburban and inner-city.
* Received numerous Salesman of the Month Awards.
* Consistently increased sales by 10% yearly.
1979-1983 Coins and Stamps, Inc. - Baltimore , MD
Store Manager
Supervised staff of 3 in this high-volume retail store. Purchased and sold colle
ctibles and gold to high-class clientele. Testified in court as an Expert Witnes
s.
PRIOR Management positions in sales and retail.
EDUCATION Essex Community College
A.A., Criminal Justice 1975
Numerous seminars and workshop on diverse management, communications skills and
sales topics.
REFERENCES Available upon request.
Seeking challenging opportunities in Sales/Management utilizing skills, abilitie
s and experience.
Utilize great personal warmth, enthusiasm, insight, depth of concentration, orig
inality and organizational skills to ensure success.
QUALIFICATIONS SUMMARY
Background reflects over 30 years experience in sales, marketing, management and
customer service.
* Accomplish direct sales and marketing of tangible products. Build client bass
through assertive cold calling prospecting and referral networks.
* Define customer needs and identify specific products tailored for requirements
. Dynamic closing techniques enhance ability to land the difficult account. Nego
tiate contracts.
* Emphasize service and customer satisfaction in working with the general public
, sales specialists and managers. Provide liaison between company and key accoun
ts.
* Apply experience with merchandising and marketing management Scrutinize market
trends and indicators to ensure strategies meet specialized needs of client bas
e.
* Accomplish management functions and direct operations as a working supervisor.
Screen, hire, train and supervise employees.
* Allocate projects and tasks. Ensure production standards and administrative su
pport, and evaluate individual and group performance and productivity.
* People-oriented approach to daily operations generates high levels of producti
vity, customer satisfaction and compliance with industry standards. Manage most
every conceivable situation.
* Utilize strong written and oral communications skills. Clear and articulate sp
eaker, concise and effective writer. Quickly establish and maintain effective ra
pport with individuals of diverse backgrounds and professional levels.
* Apply innovative solutions to complex issues and problems by identifying root
cause of difficulties. Divergent thinker; strong brainstorming skills.
* Administer customer relations functions; respond to questions, problems and co
mplaints promptly and efficiently.
* Supply high-spirited enthusiasm in leadership roles with demonstrated ingenuit
y and focused imagination. Develop a personalized commitment to any undertaken p
roject that assures success through a sense of ownership.
* Apply well-developed time management skills to define priorities, outline cons
traints and implement activities tailored to meet specifications and deadlines.
Handle multiple tasks successfully.
* Especially adept at maintaining a smooth running operation, coordinating suppo
rt services, scheduling events to avoid conflicts, and maintaining organization
to ensure maximum efficiency.
* Self-motivated professional with an established reputation for reliability, ha
rd work, commitment, teamwork, flexibility, consistency, bottom-line quality con
trol, revenue generation, customer service, productivity, profitability, efficie
ncy and effectiveness.