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ROYCE POTTS III

7 Kimberly Street ~ Jackson, NJ 08527-2233


Home: 732-730-8687 Cell: 347-461-1419 rp8f2fac@westpost.net
http://www.linkedin.com/in/roycepotts http://www.jobfox.com/people/RoycePottsIII

QUALIFICATIONS
Highly accomplished Telecommunications Professional with over 20 years of hands-
on experience designing and leading critical implementations and installations o
f telecom projects. Excellent communicator, known for team building, direct cust
omer interaction, and cross functional team leadership. Specialist in needs and
budget analysis, voice and data network design, and direct supervision of deploy
ments/provisioning. Possess record of high performance standards, including stri
ct attention to schedules, deadlines, budgets and quality work practices. Known
for organizing management practices, implementing 'best practices,' and motivati
ng engineering teams to deliver outstanding efforts. Expertise includes:
* Program / Project Management * Pre-Sales Support & Review * Critical Project
Implementation * Budgeting & Planning * Departmental Productivity * Organizatio
n & Staffing * Onsite Team Leadership * Team Mentoring/Leadership * Standards,
'Best Practices'
CAREER ACHIEVEMENTS
Verizon Communications:
NYC High-cap Engineering Manager: Led voice and data network engineering project
s for the NYC high-cap trouble desk. Implemented efficient management processes
and project scheduling. Improved layout design of physical topology for telecomm
unications network components. Reduced service down time 20%; increased producti
vity15%.
Change Orders / Best Practices: Served as single point of contact and subject ma
tter expert for the outside plant engineering department in regards to technolog
ies, change orders, and potential projects. Evaluated change orders, ensured 'be
st practices' were followed, and approved design changes, specifications and dra
wing releases.
Technical Management: Prepared interim and completion project reports for senior
management and controlled expenditures within project budget. Organized cross-f
unctional teams; trained/managed 15 engineers in best practices (adaptive engine
ering principles). Implemented process improvements and developed formal action
plans: reduced down time by 10%; cost over-runs by 15%, and costs by 25%: improv
ed annual profitability 18%.
Pre-Sales Engineering: Conducted site surveys, customer interviews and requireme
nts analysis; assessed customer requirements and recommended practical solutions
within specific budgetary specifications. Developed and executed winning propos
als and presentations to key business decision makers; performed post-sales foll
ow-up assessment of client satisfaction and quality assurance tasks.
PROFESSIONAL EXPERIENCE
RP3 ENTERPRISES, Jackson, NJ Jan 2008-Present
Telecom Consulting
* Support multiple technical disciplines, including Security, Firewalls, Databas
es, Linux Server Technology, Web Servers, Application Servers, VPN, Routers and
Switches, Networking, and Telecommunications.
* Provide small business clients and individuals with networking and entertainme
nt solutions, product acquisitions, design configurations, equipment installatio
n and testing services.
* Analyze impact of specific applications on environments; optimize network elem
ents & equipment components.
* Design key network elements; manage telecomm projects and lead diverse virtual
teams.
* Collaborate with media customers to deploy/support media industry technologies
, such as, audio, video, pre- and post-production services, and web broadcasting
and optimization methodologies.
* Implement Web development tools on Linux: HTML, XHTML, CSS, Java, Apache, PHP
, SQL, etc.
VERIZON COMMUNICATIONS, New York, NY Aug 1996-Nov 2007
Telecom Network Engineer / Project Engineer
* Directed, coordinated and exercised functional authority for planning, organiz
ation, control and completion of voice and data network engineering projects.
* Executed daily operations of NYC high-cap trouble desk, servicing high-rise ad
dresses in New York City.
ROYCE POTTS Page Two

PROFESSIONAL EXPERIENCE

VERIZON COMMUNICATIONS, continued


* Optimized project scheduling to reduce cycle time; organized cross-functional
teams, and resolved engineering design and test problems.
* Managed multiple projects on an ongoing basis. Directed up to 20 technical pe
ople when implementing large, complex projects and coordinated with business lea
ders and end users.
* Collaborated with internal business/support groups, stakeholders, and technica
l teams to establish architecture and strategic direction for projects.
* Reported ongoing status of telecommunications projects and overall status on a
regular, formal basis to upper management.
* Executed the design of VoIP and WIFI facilities utilizing broadband data proto
cols such as SIP, RTP, MGCP, UDP, TCP/IP, RADIUS, TR-069 and others.
* Engineered designs involving network architecture, AC/DC power, and applicatio
ns related to the integration of various network elements including Cisco and Ju
niper switches and routers.
MCI COMMUNICATIONS, McLean, VA Sep 1994-Apr 1996
Telecom Network Design Engineer
* Delivered detailed circuit layout records for multipoint circuits for the FAA
Links contract utilizing MS Visio.
* Single point of contact for FAA Links project deliverables.
* Analyze configuration, compile and label relevant data for multipoint circuit
maps.
PLANNING RESEARCH CORP. (PRC), McLean, VA Jan 1990-Sep 1994
Senior Telecom Network Engineer
* Supported contracts for the federal government under the GSA TTSC telecom serv
ices contract; implemented and followed GSA procurement methodologies and best p
ractices.
* Developed and produced deliverables as a highly skilled technical writer; serv
ed as communications liaison officer, provided detailed technical reports and br
iefings to agency officials and military personnel at the Pentagon.
* Created and responded to RFPs, RFQs for government applications.

EDUCATION AND TRAINING


PACE UNIVERSITY, Pleasantville, NY
Bachelor of Science in Telecommunications Technology
Courses toward Project Management
Courses toward Cisco Certified Network Associate, CCNA
Course in Building Cisco Multilayer Switched Networks, v2.1
CCNA Boot Camp/Cisco Networking Technologies

COMPUTER SKILLS
Networking: LAN/WAN, Asynchronous/SONET, DSL, STS-1, T1/DS1, T3/DS3, Data, PBX,
Video Conferencing, Voice, VoIP-Cluster, DSLAM, BRAS, Cisco routers/switches, Ju
niper Routers/Switches
Protocols: TCP/IP, SIP, RTP, MGCP, RADIUS, TCP, UDP, FCIP, SSL, IPv4, IPv6, EIGR
P, HDLC, PPP, STP, VTP
Platforms & Systems: UNIX, Linux, Firewalls