ALEXANDER NAHOOLEWA

23785 W. Wayland Drive a Buckeye, AZ 85326

an9081b8@westpost.net a (808) 479-2209
ACCOUNT MANAGEMENT PROFILE
Client Support Methodologies a Sales Generation a Relationship Devel
opment
Client-centric, results-driven account management professional with solid experi
ence in the highly competitive commercial and residential security systems indus
try. Persuasive communicator and skillful negotiator, with unwavering focus on o
bjectives and an uncompromising commitment to customer satisfaction. Demonstrate
d ability to deliver unparalleled customer service, improve processes, analyze c
omplex issues, negotiate contracts, manage / motivate teams and attain major com
pany sales goals. Unique ability to translate complex product and account inform
ation for the benefit of customers at all levels. Resourceful in solving problem
s, striving to ensure top levels of customer satisfaction.
CORE COMPETENCIES
a Account Management
a Client Relationship Development
a Security/Alarm Systems Expertise
a Operations Management
a Revenue Generation
a Problem Resolution
a Client Service/Support
a Business Development
a Goal Attainment
PROFESSIONAL EXPERIENCE
ALERT ALARM OF HAWAII a" Honolulu, HI 1999 to Present
Security Solution Specialist
Generate sales of intrusion, fire, card access, CCTV and intercom systems for co
mmercial and residential clients. Manage entire sales and account management cyc
le, including relationship development, ascertaining product requirements, contr
act and finance negation, and sales closing. Service accounts and support long-t
erm relationships with buyers. Oversee installations to ensure timely and accura
te completion, and highest levels of customer satisfaction. Gain approval for ar
chitectural drawings, and submit electrical permits and drawings to state and co
unty agencies. Coordinate closely with employees, general contractors, developer
s, architects, electricians, installers and service personnel. Work with D.R. Ho
rton residential, putting together security alarm packages for new homes.
Secured $35,000 in new equipment sales and $650 per month in recurring revenue.
Achieved top three status in sales from 14 sales people.
Sold 40 alarm systems at Honolulu Community College.
KITV a" Honolulu, HI 1998
Television Broadcast Engineer
Held responsibility for installing and servicing electronic equipment for news a
nd post production broadcast operations. Worked with TV modulators, combiners an
d mixers, and master control room equipment such as Sony and Panasonic VHS tape
recorders, video monitors, and audio/video switchers. Gained familiarity with ch
aracter generators, and post production equipment such as special effects genera
tor a and a editing system, time base corrector, and camera equipment.
SELF EMPLOYED a" Guam 1990 to 1998
General Manager / Audio and Visual Consultant
Handled all business and operational aspects of solely owned audio and visual co
nsulting company. Developed sales of audio and visual equipment to hotel/hospita
lity industry clients. Liaised with clients to gather product requirements, reco
mmend and sell appropriate solutions, oversee set-up, ensure success project com
pletions, and provide post-sale maintenance services.
Coordinated audio and visual display for Hiltonas Hotel 15 year anniversary cel
ebration.
~ Previous success includes rapid advancement from Technician to Engineering Sup
ervisor
with Guam Cable TV ~
EDUCATION AND CREDENTIALS
Security Network of America, 2006 & 2009
NFPA Member 2007-2008-2009 Fire Marshalas Guide to Fire Alarm Systems
Courses in Advanced Electronics a" Vocational Technical School, Guam

Computer Skills & Manufacturer & Products

Windows, Word, Excel, Outlook, EasyCAD
Aiphone, Clinton Electronics, Digital Monitoring Products, FireLite, G.E.
Telephone & Gate Entry Systems, CCTV (analog, digital, wireless, IP)
Access/Burglary/Fire Alarm Systems