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www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
TABLE OF CONTENTS
Idea:............................................................................................................................5
Implementation part:..................................................................................................8
Problems Faced:.........................................................................................................8
Convincing CEO of restaurant about online business..................................................8
Adding products in site as it has capacity of fewer products at initial level................8
Solutions:.................................................................................................................... 9
CEO was convinced by detailed discussion on advantages and functionality of this
website.......................................................................................................................9
Problem of adding more products was solved by discussing with shopmarkaz team &
support of Sir Amir Anzur and sir Zunnurain...............................................................9
Screenshots of order process:..................................................................................10
User is provided with a menu screen with all the available categories of products. .10
List of available products of that category is shown to customer.............................11
User selects any product from them and adds it to cart ..........................................12
Cart is shown to customer to verify his order...........................................................13
Customer can update cart to replace this product....................................................13
Customer can continue to add more products..........................................................13
Customer can checkout to finalize his order.............................................................13
Customer can order these products as a registered customer as well as a guest.
Customer can login to the site or get registered here..............................................14
After checking out user is provided with a form in which he will provide complete
information about billing address and shipping address together with his personal
information............................................................................................................... 15
Confirmation message of successful order placement is shown to customer...........16
Mail & SMS is sent to admin having complete information of order..........................17
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Business Model:........................................................................................................18
Customer segment................................................................................................... 18
Mass market:.........................................................................................................18
Niche market:........................................................................................................ 18
Value propositions:...................................................................................................19
Newness:............................................................................................................... 19
Performance:......................................................................................................... 19
Customization:.......................................................................................................19
Cost reduction:......................................................................................................19
Risk Reduction:......................................................................................................19
Accessibility:.......................................................................................................... 19
Convenience:.........................................................................................................20
Channels:.................................................................................................................. 20
Awareness:............................................................................................................ 20
Evaluate:................................................................................................................20
Purchase:............................................................................................................... 20
Delivery:................................................................................................................20
After sale:.............................................................................................................. 20
Customer relationships.............................................................................................21
Revenue streams......................................................................................................21
................................................................................................................................. 21
Key resources........................................................................................................... 22
Physical..................................................................................................................22
Intellectual.............................................................................................................22
Human................................................................................................................... 22
Financial................................................................................................................ 22
Key activities............................................................................................................ 23
Key partnerships.......................................................................................................23
Cost Structure........................................................................................................... 24
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Marketing Campaigns:..............................................................................................24
Blog:.........................................................................................................................24
Rockbistro.webs.com................................................................................................24
Face book page:....................................................................................................... 25
Target Market:..........................................................................................................25
Already present customers of RockBistro.................................................................25
People working in offices and in different organizations...........................................25
Students working staff of different universities........................................................25
Future Prospects:......................................................................................................25
Website of other food providing organizations.........................................................26
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Idea:
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
By:
shamsa.siddique@gmail.com
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Supervised By:
Zunnurain Khalid
Co-Founder/CEO at UltraSpectra Pvt. Ltd.
Zunnurain@ultraspectra.com
Amir Anzur
amir@amiranzur.com
Dean at Webpreneur University
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Implementation part:
Problems Faced:
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Solutions:
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Screenshots of order process:
User is provided with a menu screen with all the available categories of
products
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
List of available products of that category is shown to customer
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
User selects any product from them and adds it to cart
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Cart is shown to customer to verify his order.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Customer can order these products as a registered customer as well as a guest.
Customer can login to the site or get registered here.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
After checking out user is provided with a form in which he will provide
complete information about billing address and shipping address together
with his personal information.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Confirmation message of successful order placement is shown to customer
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Mail & SMS is sent to admin having complete information of order
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Business Model:
9 BUILDING BLOCKS
Customer segment
Mass market:
Already present customers of Rockbistro are our mass market.
Niche market:
Customers of Offices, universities and working places of Rawalpindi , Islamabad
first and then other cities too. People of all age who want to get quality food at
proper environment.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Value propositions:
Newness:
No other online restaurant having large number of variety of products like
RockBistro.
Performance:
Quality Products will be delivered to the customers.
Customization:
There will be special Arrangements for special events and customers of RockBistro
will enjoy their time.
Cost reduction:
Customers will get products in lesser amounts because they will get products on
their desired place and do not have to pay cost of transportation.
Risk Reduction:
Customers will not have any risk of money lost as they will pay bill after getting
products.
Accessibility:
Customers can get benefit of this online restaurant from anywhere using net
facility.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Convenience:
As order process on this site is simple and easy to understand so customers can
easily get benefit from it.
Channels:
Awareness:
Already present customers of this restaurant will be reached by us by giving them
broachers when they will come to restaurant. We will tell people about this
restaurant and its special products by posting on blog, using face book pages,
giving broachers at different organizations, universities and work places.
Evaluate:
We will contact our customers on their provided address to get their feedback
about our products and will give them chance to tell us their demands for different
products
Purchase:
Our customers are provided with easy to use interface of website from there they
can select and order products of their choice.
Delivery:
Ordered products will reach to customer in less time by our responsible team of
RockBistro.
After sale:
We will give feedback opportunity to our customers. They can tell us their views
on our blog or face book fan page.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Customer relationships
We will maintain friendly relationship with our customers and will keep contact
with them through different means so that we can know about their choice and will
also ask about new features which they want so that they can be happy with us.
Revenue streams
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
• Rockbistro team will give share to us
Key resources
Physical
• Computer with net facility
• Products
• Transportation
Intellectual
Famous brand named as Rockbistro
Human
• Administrator
• Management of RockBistro
• Customers
Financial
Money required for:
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
• Products manufacturing
• Salary of employees
• Transportation needs
Key activities
• Maintenance of site
• Marketing
• Customer relationship
Key partnerships
• Rockbistro team
• Customers
• Unique services
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Cost Structure
Our business model lies in value driven cost structure. Our aim is to provide
Premium values to our customer. The cost per unit will remain same to the fall of
output rises.
Marketing Campaigns:
Blog:
Rockbistro.webs.com
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Face book page:
Target Market:
Already present customers of RockBistro
Future Prospects:
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk
Website of other food providing organizations.
www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk