Douglas E.

Whitmore
13125 N 73rd Plaza, Omaha, Nebraska 68122
402.981.8595 dw
939a1a@westpost.net
Summary: Self-directed a" Strategist / Coach / Behavioral Specialist
Sales & Marketing Director / Lead Manager/Trainer/Consultant
Pro-active problem prevention focus, reducing need for resolution after-the-fact
High retention and growth rates with staff and clients
International business / economics experienced; cultural
ly/socially unbiased
Education: Bachelor of Science - Business Administration in Management, June 200
6
* Bellevue University, Bellevue Nebraska
Graduated, GPA of 4.0 on a 4.0 scale, Deanas List 2005 - 2006
Associate in Applied Science Business Management, February 20
05
* Metropolitan Community College, Omaha Nebraska
Graduated with Honors, GPA 3.5 on a scale 4.0 scale
Experience: Professional Training Specialist, June 2008 a" Present
First Data Corporation & International, Omaha, Nebraska
* Trainer - FDI a" United Kingdom Authorisation (British sp) & Referral processi
ng
* Trainer - FDR a" Customer Service a" Merchant
* Trainer E3 a" Excellence in Every Experience (customer experience improvement)
* ISD contributor - Reference material development
* M/Office Live/Net Meeting facilitation
* Microsoft Word, PowerPoint, Excel, Publisher,
* Processing: Vision Plus; MultSess; 3270; AS-400
Sales Manager, Contract-basis - October 2007 a" June 2008
inPlay/Forte Conference and Banquet Center, Omaha, Nebraska
* Prospecting, analysis and coordination of event needs
* Negotiate mutually beneficial results for client and stakeholders
* Reserve Anywhere (software) proficient
* Advise, contribute - marketing, Provide significant networking connections
General Contractor, May 2006 a" Present
Enertia House Project, Omaha, Nebraska
* Organizing, planning, research, accounting analysis - five plus years,
* Hired and coordinated sub-contractors, bringing project in under budget and ah
ead of schedule
* Gained extensive knowledge of design, technical and code requirements
Experience
(cont): Lead Director of Sales & Training, September 1991 a" May 2006
Peelas Salon Services, Inc., LaVista (formerly Omaha), Nebraska
* Strategic and executive divisional sales growth averaging +11% over 15 years
* Produced over $21,600,000 in sales during final fiscal year with firm, with le
ading business unit
* 15+ yrs - Business level negotiation and development of sales department
* 16 a" 23 direct reports, at varying times; 85 in-direct reports
* Experience with corporate procurement and category related initiatives
* 15+ years a" negotiation, marketing and contracting experience
* Analyzed / evolved procurement & accounting processes as well as marketing met
hodologies
* Authored / Facilitated internal/external business growth and marketing program
s.
* Designed pro-active sales & accounting processes; impact well beyond normal go
al setting for consultants and clients
* Developed / implemented sales/marketing approaches emphasizing a" the agreemen
t/buying mode a" increasing business beyond expectations
* Executed continuous marketing analysis, with retention of client perspectives,
resulting in an increased ratio of agreements and ultimate sales growth.
* Communicated with executive management and department heads to identify and ac
complish the goals of the corporation
* Internet and software proficient, MS Office complete knowledge and use
Professional Skill and Experience a" Additional Study & Experience:
* Honda Cars of Bellevue a" Sales Consultant
* Electronic Payment/Transaction Consultant, Extensive Knowledge of: Association
Interchange rates/fees/exceptions/releases; electronic transaction process; pay
ment processing technology, 2007 a" present
* IT Sales Management & Telesales, InfoUSA - Leadership Training, 2006
* Marketing & Advertising, Continuous acquisition of knowledge and principles th
roughout professional career
Professional Affiliations:
* Homeland Security Clearance, US Post Office, 2008
* Member a" Omaha Chamber of Commerce, 2006 -2007
* Member a" BNI (Business Network Intal), 2007 a" 2008
* Member a" LinkedIn, 2007 a" present
* Contributor a" Omaha Bus. Networking Assoc., 2007 a" present
* Contributor a" BigThink.com, 2008 - present
* Contributor a" Small Business Association of Nebraska, 2006 a" present