SUMMARY OF QUALIFICATIONS

My extensive experience includes years of executive/administrative support, proj

ect management, client billing, corporate communications, and graphic design. I
possess effective communication skills, both verbally and in writing, with inter
nal and external customers, and I am dedicated to accuracy and quality customer
service. I am flexible and able to manage multiple tasks, set priorities and bal
ance daily workload, as well as being an excellent team player, with the ability
to work independently.
COMPUTER SKILLS
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook e-mail
) and Oracle. Also experienced with PhotoShop, PageMaker and InDesign. Strong te
chnical skills that transfer to learning new software. Fluent in Mac and PC.
PROFESSIONAL EXPERIENCE
Project Assistant
Towers Perrin
May 2006 - November 2009
* Administered projects for major corporate clients (including project setup and
contract administration), using problem solving, critical thinking and customer
service skills
* Using Oracle, prepared client invoices and generated client/project financial
reports
* Researched billing and expense discrepancies
* Performed quality control, proofreading and editing on client materials
* Prepared presentation and written documentation/communication
* Acted as a quality control liaison between clients and independent contractors
in the preparation of client communication materials
* Provided support in Microsoft Word, Excel and PowerPoint, as well as served as
a Microsoft application expert to our client teams
* Worked directly with consultants on client deliverables and related project ma
nagement responsibilities
* Coordinated meetings and events
* Scheduled and booked travel
Office Manager
Edmonds Realty
August 2005 - March 2006
* Prepared payroll and taxes, maintained financial transactions for the real est
ate and mortgage branches of the company
* Oversaw the office operations, including ordering supplies, approving invoices
, maintaining agent licenses, preparing monthly profit and loss statements, and
assisting agents with day-to-day business
* Maintained documents for real estate transactions, in accordance with Washingt
on State real estate laws
Office Manager
GVA Kidder Mathews
June 2002 - July 2005
* Supervised a two-person staff and managed support for an office of 18 independ
ent commercial real estate agents at a major commercial real estate company
* Created marketing materials and produced offering packages for commercial prop
erties valued in excess of $5 million
* Produced legal documents, as well as other confidential and time-sensitive mat
erials related to the lease and sale of commercial real estate
* Oversaw the office operations, including inventory, ordering office supplies,
approving invoices, maintaining agent licenses and handling property sign orders
Creative Services Coordinator
AT&T Wireless Corporate Communications
March 1991 - April 2001
* Created a wide range of print and digital documents using original and existin
g artwork to support corporate events, promotions, and presentations
* Worked directly with agencies such as the American Red Cross, the Arthritis Fo
undation and the Fred Hutchinson Cancer Research Center to provide graphic desig
n services supporting corporate-sponsored community events
* Successfully coordinated production and quality control of print jobs with ven
dors
* Advised external and internal parties on the local use of the corporate logo t
o ensure compliance with corporate standards
* Worked with other team members on the creation and coordination of national me
etings for 40,000 employees
EDUCATION
Sacramento City College, Sacramento, California