462 So. Venice Blvd.

Venice, CA. 90291

310-433-3159
QUALIFICATIONS SUMMARY
Self-motivated, goal oriented account management professional with the strong ev
aluation and recommendation skills. Develops strategies and implements solutions
to build business and generate incremental revenue. A confident team player wit
h sales, customer service and communication skills coupled with broad telecom sa
les experience. Seeking a high growth opportunity in account management.
PROFESSIONAL EXPERIENCE
YORK TELECOM
Western Region Sales, October 2008 - August 2009
Drove West Coast Sales of visual communications and account management of global
accounts as Capture Manager on RFP's and managed platinum partnerships with man
ufacturers and vendors.
Hunted and farmed within these accounts as well as brought in new telepresence i
mmersion video conferencing down to the desktop in companies in the western regi
on.
Sold managed services, maintenance and professional services as well as media se
rvices.
* State/Local government and Education
* Google
* Amgen
* Kaiser Permanente
QWEST COMMUNICATIONS, Woodland Hills, CA
Major Account Executive, October 2006 - July 2008
Built and managed deck of 10-20 accounts in the commercial major market sector-t
ypically fortune 1000.
Sold large complex voice, data, hosting and IP products and services sales.
Partnered with Cisco and Nortel on systems for major accounts using Miller Heima
n selling strategic selling.
Over achieved metrics for data storage sales in disparate data centers.
* Certifications on Selling IP WANs
* Certifications on Processes
FIRST DATA MERCHANT SERVICES, Los Angeles, CA
Account Executive, January 2005 - October 2006
Procured new business for merchant services and online payment solutions for mid
-sized businesses.
Acquired entire base of new logos.
Built networking group of bankers.
SPRINT, Universal City, CA
Sr. Sales Representative-Retention, April 2001 - May 2002
Managed existing base of Major Market customers selling integrated circuits for
voice, data, IP, frame relay, private line and cross sold ancillary products.
Liaised with the respective engineering and customer service teams.
Kept abreast of changing customer needs by relationship building and strategic s
elling by prospecting to up sell existing customers.
Worked with C Level as well as technical staff.
Met and exceeded YTD quota while ranking 7th in the nation.
Penetrated entire base of 100 customers.
Interfaced with project managers and provisioning.
* Stack ranked 7th in the Nation
* Earned Presidents Club
* Earned 100% club
* Earned Rookie of the Year
* Data Certified
* Attained 100% score on Data Entry test
HOSTPRO, Los Angeles, CA
Regional Account Manager, September 2000 - April 2001
Sold co-location and dedicated hosting to mid and major market accounts within a
given
territory using solution selling.
Leased space, servers, power and bandwidth in data centers
provided redundancy, as well as disparate fully managed or unmanaged solutions.
Responded to RFP's and generated quotes to top officers and IT managers while se
lling B2B and B2C markets.
STAPLES COMMUNICATIONS (Formerly Executone), Burbank, CA
Senior Account Executive, August 1999 - July 2000
Drove sales, developed new mid-market and major accounts for network services an
d full spectrum of telecommunications products.
Worked closely with hardware vendors and design consultants in team approach to
selling within guidelines for existing promotions.
Facilitated new services for impending customer moves, adds and changes.
* Exceeded assigned quota on consistent basis.
MCI WORLDCOM, Los Angeles, California
Major Account Manager, December 1996 - August 1999
Managed major voice and data customers by upgrading and selling new applications
to existing base of major market and national accounts.
Retained entire customer base of telecommunication products and services.
Remote National Account Manager contact on national accounts and kept them abrea
st of industry changes as well as new promotions and rollouts.
Presented proposals on full spectrum of products and services to top officers.
Exceeded assigned quota.
* Success Club Award
* Super Star Award
SPRINT CORPORATION, Universal City, California
Quality Assurance Representative, May 1992 - December, 1996
Qualified customers and ensured appropriate products and service enrollment.
Assisted customers with service related problems by interfacing with respective
departments. Generated presentations and proposals for appropriate programs.
Grew existing base population of customers and increased revenue by selling voic
e, data, video, frame relay and software to new and existing customers.
Exceeded yearly quota.
* Presidents Club
* Elite Club Award
* Triple Crown Award
XEROX CORPORATION, Woodland Hills, California
Marketing Representative, January, 1979 - January 1984
Acquired new business for copiers, electronic memorywriters and office supplies
within a given territory by cold calling, trade shows and events.
Utilized SPIN, Brian Tracey, Dale Carnegie selling tools.
Consistently exceeded quota.
* Customer Marketing Rep of the Year Award, 1980
* Managed recall for 330 copier and provided customer replacement
* Wrote and implemented training program for training for Memorywriter for West
Coast.
VOLUNTEER WORK Interpreter for the Deaf-Blind, Braille Institute
Interpreter for the Deaf, Hope of Venice
EDUCATION
LA PIERCE COLLEGE 1983-1985
AA Degree, Interpreter for the Deaf
California State University, Northridge 1975-1976