Sandra J.

OaConnor
Cell: 815-342-4208
so93587a@westpost.net
Website: http://www.linkedin.com/in/sandraoconnor1059

SUMMARY OF QUALIFICATIONS
Extensive experience in the evaluation, planning, design, transition, and admini
stration of insurance programs, with in-depth knowledge of trends and business p
ractices in a benefits environment. Specialist in identifying and analyzing ris
k.
Talented, service-oriented individual with strong project management skills and
the ability to organize personal and team work flow in order to exceed expectati
ons. Self-starter with the resourcefulness, dedication and commitment to drive
home results. Multi-faceted, highly motivated visionary leader with strong cons
ultative and presentation skills.
EXPERIENCE
U.S. WELLNESS CHAMBER OF COMMERCE (2009 - Current)
Independent Wellness/Risk Management Consultant
Consult with employers, advisors, and health and wellness professionals on best
practices and practical strategies used to identify and mitigate behavioral and
lifestyle risks of an unhealthy workforce by utilizing resources within the U.S.
Wellness Chamber. Recruit and assist new RMCs and Health Coaches in developin
g community-based initiatives to align employers to participate in the Healthy P
eople 2010 wellness programs of the Chamber. Keynote speaker for the U.S. Welln
ess Chamber of Commerce seminars held throughout the Midwest.
CORESOURCE, INC., Tinley Park, IL (1993-2008)
Client Manager (2000-2008)
Directed the administration of numerous benefit programs for national, regional
and local employers ranging in size from 100 to more than 8,000 employee lives.
Project manager for multiple new business implementations as well as changes an
d improvements to benefit programs ensuring compliance with applicable regulator
y guidelines and entities. Specialized in renewal negotiations using analytica
l and out-of-the-box resolutions, in-depth utilization analyses, trends and busi
ness practices, benefit design, and leadership of support staff and cross-functi
onal teams. Strategically planned and balanced the needs of employer programs b
y reducing costs while retaining the needs of employees for quality and affordab
le health benefits.
a Consistently exceeded requirements by renewing over 90% administrative revenue
on an annual basis, ranging from $1.7M to $2.9M, and income growth with additio
nal sales and renewable revenue. Received Production Leaderas Award in 2005.
a Successfully transitioned 24 clients under two office closings achieving 90% r
etention of client base exceeding corporate objective of 50%.
a Strategic project management assignment to transition all Tinley Park clients
to new claims system and restructuring company-wide functionalities.
a Took the initiative to develop manuals and personally train all functional dep
artment staff (eligibility, billing, funding, claims, customer service, Cobra, F
lex, etc.) in administering and servicing complex clients such as WPS, The South
Bend Clinic, Sinai Health System, and BMHC resulting in successful client reten
tion strategies.
Account Executive/Sales & Marketing (1995 to 2000)
Delivered consultative selling and presentations to include, but not limited to,
 medical, dental, vision, disability, COBRA, HIPAA, Flex, HDHP/HSA services to m
eet the insurance needs of self-funded employer groups. Comprehensive knowledge
of reinsurance and managed care marketplace.
a #2 salesperson nationally in 1998 with over $1M in new client revenue
a Ranked in top 20% of sales team
a Built strong client and broker relationships
Marketing Coordinator (1993 to 1995)
Administrative responsibilities for marketing reinsurance coverage for client re
newals and new business. Compiled and composed answers under all formal Request
s for Proposals for new business. Developed organizational structure for client
renewal process. Managed all new business and renewal documents and contracts.
Managed all managed care network marketing analyses. Supported multiple relat
ionships between clients, brokers and cross-functional teams. Strong mathematic
al and analytical interpretation skills.
HEALTHNETWORK, Inc., Oak Brook, IL (1991 to 1993)
Executive Assistant/Sales & Marketing
Provided executive administrative support and management to the Director of Sale
s and Marketing and the sales team.

EDUCATION
Licensed Health and Life Agent a" State of Illinois
Numerous Continuing Education Courses a" Insurance Agent Licensing Requirements
Executive Secretarial Degree, Marycrest Business College, Kankakee, IL