48 Trapper LaneLevittown, NY 11756516-477-9780alan518@veriozn.net
Objective To utilize my skills in an appropriate work environment that offers me the opportunity to grow and advance within the organization Work experience* 2008-2010 VIP Health Care Services Uniondale, NYRegional Director* Responsible for Overall Supervision of Pri vate Pay Sales and Operations in Nassau, Kings, and Queens's counties.* Provided direct, day to day management of the Nassau County branch operations* Provided educational assistance to managers in an effort to grow their portfolio of priva te - pay, long term insurance, no-fault insurance and workers compensation cases .* Directly responsible for coordinating and reporting on corporate wide custome r satisfaction program* Worked with attorneys in Nassau and Suffolk counties to provide services to clients who were Medicaid eligible, prior to entrance in the Nassau County PCA program2005-2007 All Metro Health Care Lynbrook, NYRegional V ice President of Sales and Business Development* Provided overall supervision of sales and operations in Kings, Queens, Nassau and Suffolk counties, including b ut not limited to sales, order intake, coordinating functions and customer servi ce.* Provided direct day to day management of Nassau County branch operations, m aintaining the largest and most diverse portfolio of business in the organizatio n* Provided assistance in mergers and acquisitions throughout the organization.* Educated senior and middle managers on sales and service issues.* Assisted Bran ch Managers in their efforts to increase referrals of private pay, long- term ca re insurance, no fault, workers compensation and major medical insurance cases.* Developed Medicaid Pending program allowing All Metro to provide services to Me dicaid eligible individuals prior to entrance into the PCA program* Provided ass istance to all New York State branches in their continued efforts to grow our Tr aumatic Brain Injury Program.* Provided assistance to region's Branch Managers r egarding needed quality improvement measures.1989-2005 A ll Metro Health Care Lynbrook, NYBranch Manager Respo nsible for day to day operations and P&L management of highest volume branch wit hin the organization Micromanaged portfolio in relation to Labor to Sales Rat ios and Gross Profit Margins Worked with Senior Management performing due dilige nce on potential acquisitionsActively participated in transitioning of portfolio s of acquired competitorsDeveloped early growth strategies and provided oversigh t of initial implementation of the organization's TBI Waiver Program Worked on t eam that developed specialized Skilled Nursing Programs for the recruitment and training of RNs and LPNs to care for Ventilator Dependant and Pediatric patients Developed Rehabilitation Department in response to recognized needs in the comm unity, and desire to create a single entity that could care for patients that re quire homecare services across multiple disciplines Assured Compliance of all Employee and Patient Records according to NYSDOH and JCAHO standardsAssured Cust omer and Employee satisfactionRecruitment of Field Service WorkersDeveloped and Implemented Sales and Marketing strategies to diversify customer base and increa se sales1987-1989 Selfhelp Community Services New York, NYRecruiter/Supervisor of AIDS Homecare Worker Grant ProgramDeveloped and implemented recruitment strategies designed to create active workforce of Ho me Health Aides willing to provide care to growing population of AIDS patientsAs sisted in the development of program designed to educate Home Health Aides in ca ring for AIDS patientsProvided outreach and networked with other organizations w orking within the AIDS treatment community in an effort to pool resources and be tter educate the public Education 1983 - 1987 Brooklyn College Brooklyn, NYB.S. Psychology References Available upon request