Question: 1. What do you mean by organizational behabior?

Organization behabior is the form used to describe the action and reaching goals of the individuals and
groups in the system as they interact with each other in the course of their working day.
Stephen P. Robins, “Organization behavior is a field of study that investigetes the impect that individuals,
groups and structure have on behavior within organizations for the purpose of applying such knowledge
toward inproving an organization’s effectiveness. ”
Fred Luthans, “Organization behavior can be defined as the understanding, prediction, and management
of human behavior in organizations. ”
John W. Newstrom and Keith Davis, “Organization behavior is the study and applicaion of knowledge
about how people – as individuals and as groups act within organizations. ”

Question: 2. Distinguish among the values, attitudes and job satisfaction?

Values : Basic convictions that a specific mode of conduct or end-state of existence is personally or
socially preferable to an opposite or convers mode of conduct or end-state existence.
Attitudes : Evaluative statements or judgment concerning objects, people or events.
Job Satisfaction : Stephen P. Robins, “Job satisfaction refers to an individuals general attitude towards
his or her job.”

Question: 3. Discuss Dissatisfied employees their jobs?

Exit : Dissatisfaction expressed through behavior directed toward leaving the organizations.
Voice : Dissatisfaction expressed through active and constructive attempts to improve conditions.
Loyality : Dissatisfaction expressed through by passively waiting for conditions to improve.
Neglect : Dissatisfaction expressed through allowing conditions to warson.

Question: 4. Discuss Defferent stage of group development process?

Stephen P. Robins, “A group is defined as two or more individuals, interacting and interdependent who
have come together to achieve perticular objectives.”
There are five stage of group development.
Forming Stage : Forming stage which group member’s meet and lay the foundation for group’s purpose,
structere, and tasks.
Storming Stage : Characterized by intragroup conflict.
Norming Stage : Norming stage during which member’s come to understand and to accept this
roles and responsibilities.
Performing Stage : When the group is fully functional.
Adjourming Stage : Which the group disbands after completing its work.

Question: 5. What is leadership?

Harry Trumam,“Leadership is the ability to get men to do what they don’t like to do and like it.”
R.L. Daft,“Leadership is the ability to influence people toward the attainment of organizational goal.”
Finanlly, we can say that, leadership is the quality of a leader by which he/she can influence his/her
followers to behave prefered ways to accomplish organizational objectives.
Qu
estion: What is Personality? Discuss determiants.
Personality: Personality is the particular combination of emotional, attitudinal, and behavior response
patterns of an individual.
Stephen P. Robins, “Personality is the sum total of ways in which an individual reacts and interacts with
others”.
Hellrigel & Slocum, “Personality represents the overall profit or combination of stable characteristics that
capture the unique nature of person”.
We get the following meaning of personality : (i) Personality is the quality of person’s character.
(ii) Dynamic variable of person’s psychological system. (iii) Differentiate each from another.
Fananlly, Personality is the dynamic organization within the individual of those psychological system that
adjustment to his environment.

Personality determinants : Personality is the outcome of a continuous personal quality development

process. The role of personality becomes clear in a particular situation.
(i)Biological Factors(ii)Cultural Factors(iii)Family Factors(iv)Social Factors(v) Situational Factors

(i) Biological Factors:

Heredity: *It refers to physical stature, facial attractiveness, sex, temperament, muscle composition and
reflexes, energy level, and biological rhythms are characteristics that are considered to be
inherent. *It plays an important part in determining an individual's personality.
Brain: * Brain is the second biological approach to determine personality. * The definite
areas of the human brain are associated with pain and pleasure.
Biofeedback: * It is third biological approach to determine personality. * In this process,
the person can learn to control the body process through questions. * It is one of the
interesting topics to do future research work in personality.
Physical Features: *It is vital ingredient of the personality, it focus an individual person's
external
appearance which also determined the personality. * Physical features like tall or short, fat
or skinny, black or white. These physical features will be influenced the personal effect on
others.

In totally, heredity would be fixed at birth and no amount of experience can be altering
them through creation of suitable environment.

(ii) Cultural Factors: * Cultural factors are also major factors which influence to determine individual
personality. * It refers to traditional practice, customs, procedure, norms and rules and
regulation followed by the society. * Western culture influence to Indian society. It is best
example of the cultural factors also determine the personality.
(iii) Family Factors: * Family consists of husband and wife and their children's.
* Family role is very important for nurturing and personality development of their children.
* Family will be guided, supervised, take care of all family members, cooperation in work and
also explained the role and responsibilities towards the family.
* Family either directly or indirectly influence to person for development of individual
personality.
(iv) Social Factors: * Socialization process is starting from home and extending to work
environment in an organization or society. * It focuses on good relationships, cooperation,
coordination and interaction among the members in the society or an organization or a
family. In totally, environment factors consist of
cultural factors, family factors, and social factors. (v) Situational Factors: *
Situational factors are very important to change the individual behavior in a different
circumstance at different situations. * In general term, personality is stable and consistent
and it does change in different situations.
*The Interaction of Personality and Situational Factors are outlined:
* Strong situational pressures * Personality may not predict behavior
* A strong situation can overwhelm the effects of individual personalities by providing
strong cues for appropriate behavior.