ELIZABETH BLIQUEZ

11016 Roy Butler Drive, Austin, Texas 78717 * 512.657.0699 (Cell) * Email: eb9cf
2e0@westpost.net
HUMAN RESOURCE/OPERATIONS MANAGER PROFESSIONAL
EXECUTIVE SUMMARY

Well-respected professional who blends strong recruitment experience with a back

ground in government and business management. Exceptional ability to understand
business needs and build rapport with clients, business partners, schools and H
R leaders. Outstanding ability to effectively identify opportunities, develop f
ocus and provide practical business solutions.
CORE COMPETENCIES

* Multi-Location Recruitment
* Client Relations & Account Management
* Cost/Benefit Analysis
* System & Process Enhancement
* Operational Streamlining
* Diversity Hiring
* Virtual Team Management
* Staff Management
* Policy & Procedure Development
* Organization & Communication

RECENT EMPLOYMENT EXPERIENCE

Gruene Works Construction
Managing Partner
(Aug. 2009-present)
* Implemented and managed certification process for WBE, TX HUB and state and lo
cal entities.
* Develop and grow WBE relationships with clients.
* Responsible for overall day -to- day operations.
Resource Solutions Group - Austin, TX
Managing Director -Human Resources/Operations
(March 2008-Aug. 2009)
* Established and implemented Recruitment program for technical field engineers
and office personnel.
* Developed and implemented employee incentive programs to increase productivity
and successfully drive Customer Satisfaction (CS) to a 98%+ favorable rating.
* Managed day-to-day operations of small business environment.
* Managed the process for Women's Business Enterprise National Council (WBENC) c
ertification.
* National business presence with "centralized" business operations.

PREVIOUS EMPLOYMENT EXPERIENCE

Strategic Business Systems Inc.-Austin, TX
(Oct. 2004-Feb. 2008)
Corporate Initiatives Consultant
* Assisted small organization to adopt Fortune 50 process:
* Researched, identified and developed technical internship program.
o Developed and fostered relationships with ITT & DeVry.
* Led and managed multiple IT Internet negotiations.
* Strategic partnership with Howard University
o Local diverse talent
* Developed & Implemented University Relations (UR) program within organization.
o Identified top tier technical schools in DC and surrounding areas.
* Identified interviewing strategies to assist with hiring quality people.
Dell, Inc.-Austin, TX
Human Resource Manager (2003-2004)
* Managed University Relations and Diversity Events hiring for the Americas Busi
ness Unit "a unit" which represents about $22 billion of Dell's global sales, se
rvices and manufacturing in North and South America.
* Managed University Relations and Diversity Events team.
o 20+ direct and indirect.
* Designed & Implemented FY'04 Americas UR strategy. Focused on diversifying ca
ndidate slate. Increased diversity hiring by 73% for both full-time and intern c
andidates.
* 2XROI (return on investment) for diversity events employee hiring from Nationa
l Black MBA, National Society of Hispanic MBAs and the Asian Diversity Conferenc
es.
* Project Managed UG/MBA FY'04 Intern. Hired 94 intern employees within the Ame
ricas Business unit.
o 89% acceptance for Undergrad
o 88% acceptance for MBA
* Managed and partnered with the United Negro College Fund (UNCF) and INROADS Or
ganizations internship program.
* Sourced, interviewed and hired qualified candidates to fill entry-level to man
agement positions in sales.
University Relations Recruiter (2000-2003)
* Designed & Implemented FY'02 AFC College recruiting strategy
* Revamped Austin Fulfillment Campus (AFC) College intern program
* Managed all on-boarding for FY'02 intern candidates
* Project Managed UG/MBA FY'02 Recruiting
o 65% acceptance for UG
o 31% acceptance for MBA
* Project Managed the FY'02 Mgrs. Information Sessions/Training & Sell Dell Even
ts.
* Managed all communication to external candidates.
* Liaison for AFC, Asset & Recovery Business (ARB) and Americans Services & Deli
very (ASD).
* Developed Supervisory In Training (SIT) program for undergrad hires.
* Defined FY'03 AFC UR Strategy and Initiatives
Assistant to VP, Austin Fulfillment Campus
Assistant to VP, World Wide Test & Integration (1998-2000)
* Provided leadership and direction for administrative staff.
* Coordinated and attended Executive level management meetings.
* Responsible for personnel transition/growth management plans for a large organ
ization.
* Planned and coordinated quarterly area communications events, customer summits
and team building events.
* Managed headcount reporting. Ensured all new employees complied with Performan
ce Plan policies.
* Developed and managed training matrix for WW Test and Integration organization
. Ensured training objectives were met successfully and on schedule.
* Responsible for managing headcount and metrics during a period when Dell grew
at over 50%.
* Assist with annual Organizational Human Resource Process (OHRP), viewpoint and
other HR related activities.
* Developed space allocation plan for 124-person building relocation project

Texas Senate, Austin, TX (1993-1998)

Constituent Liaison
* Managed case workload (400+ cases per year) over 4 person constituent relation
s staff.
* Led cross-functional teams, involving multiple state agencies, which resolved
constituent casework.
* Trained new staff members including new hires, temporary help, and college int
erns.
* Managed all office correspondence concerning legislative issues, constituent r
elations and state agencies.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Bachelor of Science, Southwest Texas State University, San Marcos, TX 1993
Certification: Tuck Executive Education at Dartmouth
Leadership Activities: United Way Direct Giving Team Leader, Coordinator for "Ce
lebrating the Customer Millennium", Member of WISE (Women In Search of Excellenc
e), Mentor
Volunteer: Shoreline Christian School and Hill Country Bible Church NW