E-mail: md8eddd6@westpost.net 800 Sweetbriar Court Apt. 805, Newport, KY 41071 My objective is to secure the Project Manager position which would allow me to b uild on my track record of success. My main goal is to utilize my broad busines s development and operational experience to maintain and enhance the organizatio ns quality and reputation. General competencies include: * Brand Management * Client Account Manager * Cost Benefit Analysis * Account Management * Brand Strategy * Total Quality Management * Market Positioning * Project Management * Market Strategy * Operation Management * Job Task Analysis * Competitive Analysis * Continuous Improvement * Competitive Market Position * Sales Consultant * Product Development Cycle EDUCATION/PROFESSIONAL TRAINING Northern Kentucky University Master of Business Administration 2007 Highland Heights, KY M.B.A. Program Emphasis: International Business and Project Management University of Kentucky Bachelor of Science 2002 Lexington, KY Marketing PROFESSIONAL EXPERIENCE LERNER, SAMPSON & ROTHFUSS, LPA 11/03 - Present Quality Assurance Team Leader * Leading and training an eleven-member team of on-site employees * Analyzing and continuously monitoring the supply chain life cycle of over 4,000 active cases with an estimated combined property value of $414,800,000. * Initiating and executing special projects which lean key internal processe s. Resulted in internal errors decreased by 92% and case life cycle improving b y 3-35 days * Reviewing performance of all departments to ensure customer time lines are adequately met * Co-created an anti-foreclosure initiative which allows more families to ke ep their homes * Maintaining customer satisfaction * Attorney Legal Document Preparer * Prepared legal documents for court submission in common pleas court * Monitored the life cycle of an average of 1,800 active cases on a continuo us basis * Maintained client information and documents pertaining to cases ANCHOR MORTGAGE LENDING 10/02 a" 11/03 Administrative Assistant * Computed Rate Sheets and Rate Quotes for loan officersa use * Registered rates with 15 different financial institutions on a daily basis * Managed and analyzed loan data via multiple databases, to ensure the best interest rate possible for customers CLEAR CHANNEL COMMUNICATIONS, 11/00 a" 10/02 Marketing and Promotions Jr. Director * Performed as my self-created on-air personality for three radio stations * Coordinated and participated in charitable events totaling over $4,000,000 * Represented radio stations at public broadcasting functions * Member of road crew for off site broadcasting, public, and special events * Repaired broadcasting equipment Formal classroom training and case study experience: Six Sigma based Project Management, Business Strategy Regarding Analysis, Formul ation and Implementation (internal and external analysis of a locally based glob al company), Financial Management, Accounting for Management, Information System s, Marketing Management, Business Communications, Business Ethics, International Business, International Marketing, International Economics, Managerial Economic s, Managing People in Organizations, Intermediate Spanish, Operations Management , and Decisions Analysis CONTRIBUTIONS & ACHIEVEMENTS Successfully directed several time and cost reducing projects to ensure a more c ompetitive cycle time and higher customer satisfaction. Personally analyzed and directed successful projects in many areas ranging from small to medium-scale events. Developed and maintained procedures and guideline s to meet and surpass goals set by my clients and my organization. Received consistent recognition for time management and multitasking abilities, while ensuring high-quality deliverable.